5353942
|
2022-03-22
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical debt
|
Date Received |
2022-03-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-03-22
|
Complaint What Happened |
MY NAME IS XXXX XXXX. REFERENCE NO. ON THE LETTER XXXX YOU HAVE CALLED ME NUMEROUS TIMES AND I HAVE TRIED TO RESOLVE THE MATTER TO NO AVAIL. AS THIS IS A COMPENSATION CASE AND I HAVE CONTACTED THE HOSPITAL AND WAS INSTRUCTED TO CONTACT MY COMPANY.
I CURRENTLY HAVE AN OPEN CASE-THE FOLLOWING WAS PROVIDED XXXX XXXX XXXX FUND CASE # XXXX CONTACT PER SON IS XXXX AT XXXX YOU ARE VERY UNPROFESSIONAL AND CONTINUE TO HANG UP THE PHONE. I HAVE DONE YOUR JOB AND WOULD LIKE FOR YOU TO STOP CALLING ME IMMEDIATELY AND CONTACT THE NUMBER AND THE PERSON ABOVE.
|
Consumer Consent Provided |
Consent provided
|
|
3916875
|
2020-10-24
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
No
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Medical debt
|
Date Received |
2020-10-24
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-10-24
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
XXXX I received the letter state that " we have tried to contact you '' ( that is false ), to collect debt from hospital ( service date XXXX ).
There is no medical bills, no explanation, just order to pay {$2700.00} before XXXX.
And threads that this is " amicable manner '' Company represent itself as PCB XXXX XXXX XXXXXXXX, XXXX, NY XXXX ( XXXX ) XXXX XXXX I have medical insurance, and I never received any " bills '' from hospital, that PCB " represents ''. Beside that - hospital has my insurance information.
|
Consumer Consent Provided |
Consent provided
|
|
3535366
|
2020-02-18
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Medical debt
|
Date Received |
2020-02-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-02-18
|
Complaint What Happened |
Professional Claims Bureau , Inc. ( " PCB '' ) sent letter demanding {$20.00} for debt owed to Dr. XXXX XXXX XXXX for a medical appointment on XX/XX/2019. The {$20.00} apparently represents a co-payment.
A co-payment could never be due from Dr. XXXX because you are never allowed to see him unless you make the copayment before he examines you.
Each time I called PCB, they transferred me, and then the new person disconnected me. Each time I tried to send a fax to the number on their demand letter the fax would not go through because the line was busy.
|
Consumer Consent Provided |
Consent provided
|
|
2426838
|
2017-04-10
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Medical
|
Date Received |
2017-04-10
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2017-04-10
|
Consumer Consent Provided |
N/A
|
|
2049737
|
2016-08-06
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical
|
Date Received |
2016-08-06
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-08-06
|
Consumer Consent Provided |
Consent not provided
|
|
1242817
|
2015-02-17
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
No
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical
|
Date Received |
2015-02-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-02-17
|
Consumer Consent Provided |
N/A
|
|
1429328
|
2015-06-19
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Medical
|
Date Received |
2015-06-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-06-23
|
Complaint What Happened |
I have been receiving phone calls from a company called PCB about a medical bill from a year ago. What 's alarming to me is I have yet to receive a detailed statement, as this was from XXXX year ago.
I spoke with my previous insurance company and was informed there is no outstanding balance, and I have documentation as well.
I 'm being intimidated by a representative named XXXX, that I have to pay my debt which I do n't have. Upon trying to get further information and explaining the situation once again, I 'm either put on hold for a long duration or they disconnect the call.
The reps name is XXXX from PCB, and the number is ( XXXX ) XXXX
|
Consumer Consent Provided |
Consent provided
|
|
1767637
|
2016-02-01
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Medical
|
Date Received |
2016-02-01
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2016-02-04
|
Consumer Consent Provided |
Consent not provided
|
|
1570958
|
2015-09-18
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical
|
Date Received |
2015-09-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-09-18
|
Consumer Consent Provided |
Consent not provided
|
|
1859902
|
2016-04-01
|
Improper contact or sharing of info
|
Debt collection
|
|
Issue |
Improper contact or sharing of info
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Contacted employer after asked not to
|
Sub Product |
Medical
|
Date Received |
2016-04-01
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-04-01
|
Complaint What Happened |
This business has called my job twice after I specifically asked them not to.
These people also refuse to reveal who they are when they call. When they call they do not leave a message and just hang up. I am being harrased,
|
Consumer Consent Provided |
Consent provided
|
|
2298934
|
2017-01-19
|
Communication tactics
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2017-01-19
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2017-01-24
|
Consumer Consent Provided |
N/A
|
|
7225682
|
2023-07-09
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Medical debt
|
Date Received |
2023-07-09
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-08-07
|
Complaint What Happened |
I went to medical office and they said they accept my insurance before taking care of me. Now they are claiming they do not accept my insurance. I repeatedly asked them if they take my insurance before I accepted care. I dont know why they did this. I feel scammed.
|
Consumer Consent Provided |
Consent provided
|
|
6749911
|
2023-03-27
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Medical debt
|
Date Received |
2023-03-27
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-04-28
|
Complaint What Happened |
I have contacted the company " Professional claims bureau, LLC '' on 3 separate occasions, XX/XX/2023, XX/XX/2023 and XX/XX/2023 to inform them the doctor never explained there was a copay. When I asked the doctor office, they repeatedly told me no co pay was due and my insurance covered my physical therapy visits. They have not contacted me back and continue to send harassing mail demanding their payment. The doctor 's office should be held liable, which I explained in the email. Yet, on three separate occasions, I have not heard back from PCB. Please have PCB stop sending me harassing mail and investigate the matter with the doctor 's office.
|
Consumer Consent Provided |
Consent provided
|
|
5092136
|
2022-01-11
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
I do not know
|
Date Received |
2022-01-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-01-11
|
Consumer Consent Provided |
Other
|
|
1171790
|
2014-12-26
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
No
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Medical
|
Date Received |
2014-12-26
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-12-26
|
Consumer Consent Provided |
N/A
|
|
1350007
|
2015-04-28
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Medical
|
Date Received |
2015-04-28
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-04-28
|
Complaint What Happened |
I went to the emergency room XXXX XXXX XXXX XXXX XXXX in XXXX, NY on XXXX/XXXX/14. I keep getting notices and phone calls from a company called XXXX XXXX XXXX, XXXX telling me to pay a bill for {$400.00}. My explanation of benefits from XXXX XXXX shows member responsibility as {$0.00}. I sent the EOB to them XXXX and it has had not effect. They have now referred me to a collection agency called Professional Claims Bureau , Inc . I have attached all relevant documents. Please help.
|
Consumer Consent Provided |
Consent provided
|
|
1894239
|
2016-04-25
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Medical
|
Date Received |
2016-04-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-04-28
|
Consumer Consent Provided |
Consent not provided
|
|
6880989
|
2023-04-25
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical debt
|
Date Received |
2023-04-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-04-25
|
Complaint What Happened |
In my initial complaint to CFPB, I explained that XXXX and XXXX had sent several of my accounts to XXXX XXXX for collection. Most were already in payment, as I had previously agreed with XXXX XXXX XXXX One was for {$440.00}, an amount for which I had never received any bill, despite two requests for same and two promises by XXXX XXXX XXXX employees, who said they would send the bill. I never received any bill from XXXX XXXX XXXX but through CFPB I received the necessary information, wrote the check for the full amount on XXXX XXXX, and noted that the check was posted to an account at XXXX XXXX on XXXX XXXX. This same amount has once again been placed in collection- with different agency : Professional Claims Bureau LLC, in XXXX NY. Obviously the billing process at XXXX XXXX XXXX leaves much to be desired. Please have them remove this amount from " collection '' status, as it has already been paid to their bank account, and debited from mine - 14 days prior to the date of this latest notice from PCB.
|
Consumer Consent Provided |
Consent provided
|
|
3338692
|
2019-08-13
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Medical debt
|
Date Received |
2019-08-13
|
Submitted Via |
Postal mail
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-08-13
|
Consumer Consent Provided |
N/A
|
|
7419653
|
2023-08-18
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
I do not know
|
Date Received |
2023-08-18
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-08-18
|
Consumer Consent Provided |
N/A
|
|
7796968
|
2023-11-03
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Medical debt
|
Date Received |
2023-11-03
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-11-03
|
Consumer Consent Provided |
Consent not provided
|
|
7795674
|
2023-11-02
|
Communication tactics
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
You told them to stop contacting you, but they keep trying
|
Sub Product |
Medical debt
|
Date Received |
2023-11-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-11-02
|
Consumer Consent Provided |
Consent not provided
|
|
7604166
|
2023-09-25
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Medical debt
|
Date Received |
2023-09-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-09-27
|
Consumer Consent Provided |
Consent not provided
|
|
6883434
|
2023-04-24
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Medical debt
|
Date Received |
2023-04-24
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-04-24
|
Consumer Consent Provided |
Other
|
|
1045029
|
2014-09-25
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2014-09-25
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-10-20
|
Consumer Consent Provided |
N/A
|
|
1061523
|
2014-10-07
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical
|
Date Received |
2014-10-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-10-20
|
Consumer Consent Provided |
N/A
|
|
5044537
|
2021-12-27
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Medical debt
|
Date Received |
2021-12-27
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-01-12
|
Complaint What Happened |
I went to the XXXX XXXX XXXX XXXX in XX/XX/21 for a coronavirus test that they did for free and then they sent me to charge XXXX dollars and they say I went for a headache, which is not true, I called many occasions and asked that they send me a record of the service I received which they never did.
|
Consumer Consent Provided |
Consent provided
|
|
4726964
|
2021-09-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical debt
|
Date Received |
2021-09-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-09-16
|
Complaint What Happened |
Hello. I received an invoice from XXXX XXXX XXXX for the services provided. I made full payment of balance due on XX/XX/2021 and received a confirmation email from XXXX XXXX for that payment. Yesterday I received a debt collection notice from debt collection agency PCB that I owe balance of {$60.00} and they are sending notice to collect this debt.
This collection notice has raised my XXXX XXXX because I don't owe any debt to XXXX XXXX XXXX. This is a harassment to consumer without verifying if he/she owes any debt.
Is there any Government Agency who can control this unnecessary harassment to consumers?
I have attached collection notice as well as payment confirmation email for reference.
Thanks.
XXXX XXXX
|
Consumer Consent Provided |
Consent provided
|
|
3948397
|
2020-11-11
|
Written notification about debt
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Written notification about debt
|
Timely |
No
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Medical debt
|
Date Received |
2020-11-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-11-11
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
Company sent a notice with only a Doctors name, no information about services or dates, and an amount of {$200.00} I requested an explanation and they sent me a ripped off payment coupon marked up with highlighter, red pen writing all over it, and different information!
There is obviously confusion about this bill and they are nor providing a verification of debt!
|
Consumer Consent Provided |
Consent provided
|
|
3878061
|
2020-10-02
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Professional Claims Bureau, Inc.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive notice of right to dispute
|
Sub Product |
Medical debt
|
Date Received |
2020-10-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-10-02
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
I am constantly getting notices from PCB [ Professional claims bureau, Inc.XXXX XXXX XXXX XXXX NY XXXX ] for debts owed by my adult son. I have informed them several times that they have the wrong person in writing, by email and by phone and I am still receiving debt notices. Please contact me so I can take this further to stop there actions.
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Consumer Consent Provided |
Consent provided
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5438129
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2022-04-12
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Written notification about debt
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Debt collection
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Issue |
Written notification about debt
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Timely |
No
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Company |
Professional Claims Bureau, Inc.
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Product |
Debt collection
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Sub Issue |
Didn't receive enough information to verify debt
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Sub Product |
I do not know
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Date Received |
2022-04-12
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Submitted Via |
Referral
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Company Response |
Closed with explanation
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Consumer Disputed |
N/A
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Date Sent To Company |
2022-04-12
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Consumer Consent Provided |
N/A
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