7469759
|
2023-08-29
|
Closing an account
|
Checking or savings account
|
|
Issue |
Closing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Funds not received from closed account
|
Sub Product |
Checking account
|
Date Received |
2023-08-29
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-08-29
|
Complaint What Happened |
The bank dime closed my account and issued a cashiers check which I never cashed and not its voided I need a new check since it expired with my funds
|
Consumer Consent Provided |
Consent provided
|
|
10611594
|
2024-10-29
|
Managing an account
|
Checking or savings account
|
|
Tags |
Older American, Servicemember
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Problem using a debit or ATM card
|
Sub Product |
Checking account
|
Date Received |
2024-10-29
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-05
|
Complaint What Happened |
XXXX withdrawals totaling XXXX XXXX were made in XX/XX/XXXX from my XXXX XXXX XXXX checking account without my authorization. I learned about it that same month XX/XX/XXXX. Additionally in XX/XX/XXXX, I received a letter from XXXX XXXX XXXX that there was a XXXX breach about a cybercriminal act and that my personal information could have been taken. I reported it to Dimes and after they investigated, they concluded that I made the withdrawal because they saw me on camera. I did not steal my own money. This tells me that they never investigated and used pure speculation to come to this conclusion. I've been a loyal customer with dimes for over XXXX XXXX. I hope dimes will do the right thing and return my funds and you could help me resolve this issue. These are the unauthorized charges : XX/XX/XXXX XXXX, XX/XX/XXXX XXXX, XX/XX/XXXX XXXX, XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX XX/XX/XXXX XXXX
|
Consumer Consent Provided |
Consent provided
|
|
7370681
|
2023-08-08
|
Opening an account
|
Checking or savings account
|
|
Issue |
Opening an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Unable to open an account
|
Sub Product |
Checking account
|
Date Received |
2023-08-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-08-08
|
Complaint What Happened |
There are information on my XXXX XXXX that is stopping me from opening bank account reported by Dime Community Bank. About writing checks on a closed bank account there was a error with the check books and wrote the check from the wrong check book.
|
Consumer Consent Provided |
Consent provided
|
|
8444658
|
2024-02-29
|
Problem with a lender or other company charging your account
|
Checking or savings account
|
|
Issue |
Problem with a lender or other company charging your account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Money was taken from your account on the wrong day or for the wrong amount
|
Sub Product |
Checking account
|
Date Received |
2024-02-29
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-03-03
|
Complaint What Happened |
{$600.00} ATM withdrawal did not dispense funds to customer. Dime bank still debit funds from customer account XXXX routing # XXXX no credit back to account to date. Customer wants theft corrected/refunded with interest checking/ATM. Branch at XXXX XXXX And XXXX XXXX. In XXXX XXXX.
|
Consumer Consent Provided |
Consent provided
|
|
9306790
|
2024-06-20
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Banking errors
|
Sub Product |
Checking account
|
Date Received |
2024-06-20
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-07-09
|
Consumer Consent Provided |
N/A
|
|
8141358
|
2024-01-11
|
Closing an account
|
Checking or savings account
|
|
Tags |
Older American
|
Issue |
Closing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Can't close your account
|
Sub Product |
Other banking product or service
|
Date Received |
2024-01-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-11
|
Consumer Consent Provided |
Consent not provided
|
|
8062358
|
2023-12-27
|
Problem with a lender or other company charging your account
|
Checking or savings account
|
|
Issue |
Problem with a lender or other company charging your account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Transaction was not authorized
|
Sub Product |
Savings account
|
Date Received |
2023-12-27
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-02
|
Complaint What Happened |
Dime bank, savings account. Never used debit card that came with it, ever, as money just sits there for savings. Somehow account got compromised, starting in XXXX, 2023. XXXX notice of fraud from Dime bank came in text XX/XX/2023, asking if this is my transaction. Immediately shut down, so no more fraud going forward. Now they won't return XXXX from XXXX, 2023, saying it's too far back to replace. I filed twice to reopen fraud case and get money back from XXXX, as they did return XXXX, XXXX, and XXXX 's 2023 fraud money. Nobody will call me back now and they keep transferring me to customer service, then they tell me to call fraud department again. Here we are. I've never used bank card or carried it anywhere so fraud didn't come from my use of card/skimming. They have admitted that XXXX XXXX is a known scam with history. I just want 12 charges of {$9.00} replaced into my savings account.
|
Consumer Consent Provided |
Consent provided
|
|
9544891
|
2024-07-18
|
Trouble during payment process
|
Mortgage
|
|
Tags |
Older American
|
Issue |
Trouble during payment process
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Mortgage
|
Sub Issue |
Loan sold or transferred to another company
|
Sub Product |
Home equity loan or line of credit (HELOC)
|
Date Received |
2024-07-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-07-18
|
Consumer Consent Provided |
Consent not provided
|
|
7705098
|
2023-10-16
|
Money was not available when promised
|
Money transfer, virtual currency, or money service
|
|
Issue |
Money was not available when promised
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Money transfer, virtual currency, or money service
|
Sub Product |
Domestic (US) money transfer
|
Date Received |
2023-10-16
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-10-16
|
Complaint What Happened |
On XX/XX/XXXX I sent a wire transfer from Dime Bank to XXXX for XXXX. A week later I was informed by the company who was to receive it that they never got it. I contacted my bank and let them know. A few days later they said XXXX had requested the correct account number which was off by a digit when sent. I provided the correct account number and thought all was fine. XXXX again asked for the account number and it was again provided. Still my supplier never received the money. I was then informedly my bank XXXX was returning the money to me and I would have the money back in my account. That never happened. In XXXX I was informed by the branch manager that the bank attorneys were involved and they were going to handle this. I learned on Friday from the regional manager no bank attorneys are involved and that basically there was nothing else they could do. He told me I verbally provided the incorrect account number which was a lie. I provided a printout which had all the correct information on it. Myself and the Clerk signed it, as well as the branch manager who later approved it and sent off. I have been mislead from the start as to what was happening. I have been more than patient and would like them either hire the bank attorneys that they said were working on this and refund my money. After banking with them for 32 years I expect more.
|
Consumer Consent Provided |
Consent provided
|
|
9913664
|
2024-08-26
|
Trouble during payment process
|
Mortgage
|
|
Tags |
Older American
|
Issue |
Trouble during payment process
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Mortgage
|
Sub Issue |
Interest rate
|
Sub Product |
Conventional home mortgage
|
Date Received |
2024-08-26
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-08-26
|
Consumer Consent Provided |
Consent not provided
|
|
5219691
|
2022-02-14
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Deposits and withdrawals
|
Sub Product |
Checking account
|
Date Received |
2022-02-14
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-02-14
|
Consumer Consent Provided |
N/A
|
|
4767014
|
2021-09-30
|
Trouble during payment process
|
Mortgage
|
|
Issue |
Trouble during payment process
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Mortgage
|
Sub Product |
Other type of mortgage
|
Date Received |
2021-09-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-10-13
|
Complaint What Happened |
In XX/XX/XXXX due to Covid19 I was forced to go into a XXXX XXXX forbearance agreement with Dime Community bank holding the mortgage. I was out of the country at the time and was forced to sign under duress. Recently it has come to my attention that the Forbearance agreement is missing term start date finish date and amount to be paid. And that's why I don't know how much to pay and the finish date of the forbearance. ( See attachments ) Even in the banks letter responding to a complaint I filed against them. The Bank does give dates because they are missing information they says its a 12 month agreement where is the start date.
Since the bank has merged with another entity I have not been getting my mortgage statements with amount due or when I did they were 2-3 weeks late. Case and point I have not gotten a statement for XX/XX/XXXX and the mortgage is due tomorrow XXXX XXXX!!!!!. I have emailed and called several loan officers at Dime informing them until they send me the statements I would stop paying the mortgage. They claim that the statements were sent but they were not! They could have emailed them! Ironically the threatening notices seem to make it to my mail box but not the statements! A check bounced and I stopped paying my mortgage as was promised. I finally got a hold a loan officer Ms XXXX XXXX at the Dime Community Bank that seemed reasonable we had a phone conversation agreement that I would make 2 payments in XX/XX/XXXX -Which I did and 2 payments in XXXX which I will make which will catch me up.
THE DISPUTE is how much I owe on the forbearance agreement and since Dime Community Bank refuses to send the forbearance agreement accounting I don't know what the payment is. This is a simple matter which they Dime Community Bank refuse to resolve.
The bank continues to stone wall by not supplying me with the statements
|
Consumer Consent Provided |
Consent provided
|
|
5558262
|
2022-05-13
|
Problem with a lender or other company charging your account
|
Checking or savings account
|
|
Tags |
Older American
|
Issue |
Problem with a lender or other company charging your account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Transaction was not authorized
|
Sub Product |
Checking account
|
Date Received |
2022-05-13
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-05-13
|
Complaint What Happened |
On XX/XX/XXXX I ordered merchandise from a website XXXX based on an unsolicited email. Payment was made by e-check and withdrawn from my account on XX/XX/XXXX in the amount of {$110.00}. The merchandise was never delivered. About a month later I notified XXXX that I never received the merchandise. They promised to reship but of course it never happened. Subsequently, I notified them that I did not receive the reshipment either and I requested a refund of {$110.00}. They promised a refund but of course it never arrived. On XX/XX/XXXX I notified the FTC that I was scammed and filed a formal complaint. FTC advised to call my bank and attempt to reverse the e-check. My bank informed me that it was too late to reverse the charge since their limit is 60 days after the transaction to undo an e-check. FTC then advised to contact CFPB.
|
Consumer Consent Provided |
Consent provided
|
|
5372213
|
2022-03-26
|
Trouble during payment process
|
Mortgage
|
|
Issue |
Trouble during payment process
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Mortgage
|
Sub Product |
Conventional home mortgage
|
Date Received |
2022-03-26
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-03-26
|
Complaint What Happened |
I have a mortgage and i setup automatic payments as a fail safe to not accidentally miss a payment.
On XX/XX/2022 i setup an online payment of {$1500.00} to pay my XXXX payment. The payment went through on XX/XX/XXXX.
A few days later i checked my account and my mortgage service, XXXX, had sent a few second payment automatically. One was for {$1500.00} on XX/XX/XXXX, the other for {$1500.00} on XX/XX/XXXX. I had not had the funds available to make said payment. The account went into an overdraft, causing fees of {$35.00}.
Now my mortgage service is also sending fees of {$20.00} for the returned check. I feel like the issue is a fault in their own system that wasn't setup right, because it should have either caught that a payment was already processed. Or the system should have told me that an automatic payment was in the process of being drafted while i was making a payment. There was no warning.
|
Consumer Consent Provided |
Consent provided
|
|
4584293
|
2021-07-23
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Fee problem
|
Sub Product |
Checking account
|
Date Received |
2021-07-23
|
Submitted Via |
Referral
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-08-16
|
Consumer Consent Provided |
N/A
|
|
6781356
|
2023-03-31
|
Problem with a lender or other company charging your account
|
Checking or savings account
|
|
Issue |
Problem with a lender or other company charging your account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Transaction was not authorized
|
Sub Product |
Checking account
|
Date Received |
2023-03-31
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-03-31
|
Consumer Consent Provided |
Consent not provided
|
|
4893723
|
2021-11-10
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Deposits and withdrawals
|
Sub Product |
Checking account
|
Date Received |
2021-11-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-12-17
|
Complaint What Happened |
I bank with the Dime Savings Bank of XXXX. I am missing more than {$60000.00} in direct deposit funds. I work with the XXXX XXXX XXXX and XXXX XXXX.
|
Consumer Consent Provided |
Consent provided
|
|
5754776
|
2022-07-10
|
Problem with a purchase shown on your statement
|
Credit card or prepaid card
|
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Credit card or prepaid card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2022-07-10
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-07-11
|
Complaint What Happened |
I purchased furniture with my visa debit card from my bank DIME COMMUNITY BANK. A year and a half later we realized the quality of the furniture was no good and went threw the process of getting a refund. I spoke with the seller via XXXX and they approved the refund and sent the money to the original payment method which was the visa debit card from Dime community bank. Sometime between that year and a half of the purchase we closed the account linked to debit card but the bank also changed from visa to mastercard. The amount is {$710.00} it was sent on XX/XX/2022. We also had add a protection plan to the furniture whish was {$110.00} which was also refunded to the same card.
I went in person to the bank a few times trying to resolve this issue they keep saying they don't have the money I provided them reference numbers that XXXX gave me and XXXX say they cant do anything. Another day they told me that even if they could do anything it will takes months to get my money back. XXXX XXXX and she said that it takes months and that the problem wasn't of the bank. The issue is they switched from visa to mastercard.
|
Consumer Consent Provided |
Consent provided
|
|
6163123
|
2022-11-03
|
Trouble during payment process
|
Mortgage
|
|
Issue |
Trouble during payment process
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Mortgage
|
Sub Product |
Other type of mortgage
|
Date Received |
2022-11-03
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-11-03
|
Consumer Consent Provided |
Consent not provided
|
|
4748910
|
2021-09-23
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Deposits and withdrawals
|
Sub Product |
Checking account
|
Date Received |
2021-09-23
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-09-23
|
Complaint What Happened |
My employer sometimes pays my expenses on XXXX, I then transfer the funds to my checking account. On XX/XX/2021 I was paid {$1100.00} on XXXX and transferred that amount to my Dime checking account where it posted on XX/XX/XXXX as completed. Three days later on XX/XX/XXXX the money disappeared, it showed as a withdrawal called " XXXX Reversal '' and all {$1100.00} was, and remains gone. My bank at first blamed it on XXXX, so I called them and they have no record of any such transaction and said it would be illegal for them to take the money back without either my or the bank 's consent, neither of which were given. Then the bank said XXXX asked for it back, which XXXX denies and if they did it would have returned to my PP account, which it hasn't. Now my bank seems to blame it on me, as though I created this transaction which I'm pretty sure ( if they would actually investigate ) they'd see it's likely fraud, and therefore the bank 's fault. I have offered to allow the bank access to my XXXX account but they are not interested in resolving this or even talking to me at all.
I filled out an " Unauthorized ACH Form '' a couple weeks ago but still nobody at the bank seems to be investigating, and they do not wish to speak to me or explain anything, it is incredibly frustrating because I need this money for my rent coming up soon. I asked my branch manager to look into it but haven't heard back and I'm assuming he too will have no useful information. I really don't know what to do, the bank was supposed to protect my money but now it's gone and they want nothing to do with me. I've opened a new account at another bank because I no longer trust Dime, but have kept the empty checking account open waiting for them to give me my money back. PLEASE HELP! Thank you : )
|
Consumer Consent Provided |
Consent provided
|
|
7779658
|
2023-10-31
|
Managing an account
|
Checking or savings account
|
|
Tags |
Older American, Servicemember
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Problem using a debit or ATM card
|
Sub Product |
Savings account
|
Date Received |
2023-10-31
|
Submitted Via |
Phone
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-10-31
|
Consumer Consent Provided |
N/A
|
|
9313558
|
2024-06-21
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
Issue |
Fraud or scam
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Money transfer, virtual currency, or money service
|
Sub Product |
International money transfer
|
Date Received |
2024-06-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-06-21
|
Consumer Consent Provided |
Consent not provided
|
|
6950316
|
2023-05-08
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Cashing a check
|
Sub Product |
Other banking product or service
|
Date Received |
2023-05-08
|
Submitted Via |
Web Referral
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-06-14
|
|
4609415
|
2021-08-06
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Problem using a debit or ATM card
|
Sub Product |
Other banking product or service
|
Date Received |
2021-08-06
|
Submitted Via |
Referral
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-08-06
|
Consumer Consent Provided |
N/A
|
|
8112598
|
2024-01-05
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Funds not handled or disbursed as instructed
|
Sub Product |
Checking account
|
Date Received |
2024-01-05
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-10
|
Consumer Consent Provided |
N/A
|
|
6122056
|
2022-10-25
|
Trouble during payment process
|
Mortgage
|
|
Issue |
Trouble during payment process
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Mortgage
|
Sub Product |
Other type of mortgage
|
Date Received |
2022-10-25
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-10-25
|
Consumer Consent Provided |
Consent not provided
|
|
6020760
|
2022-09-26
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Cashing a check
|
Sub Product |
Checking account
|
Date Received |
2022-09-26
|
Submitted Via |
Postal mail
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-09-28
|
Consumer Consent Provided |
N/A
|
|
8485134
|
2024-03-06
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Fee problem
|
Sub Product |
Checking account
|
Date Received |
2024-03-06
|
Submitted Via |
Phone
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-03-20
|
Consumer Consent Provided |
N/A
|
|
12102550
|
2025-02-18
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Deposits and withdrawals
|
Sub Product |
Checking account
|
Date Received |
2025-02-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-02-24
|
|
12511918
|
2025-03-17
|
Managing an account
|
Checking or savings account
|
|
Tags |
Older American
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
DIME COMMUNITY BANCSHARES, INC.
|
Product |
Checking or savings account
|
Sub Issue |
Problem using a debit or ATM card
|
Sub Product |
Checking account
|
Date Received |
2025-03-17
|
Submitted Via |
Phone
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-03-17
|
Consumer Consent Provided |
N/A
|
|