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MITSUBISHI MOTORS NORTH AMERICA, INC.

Company Details

Name: MITSUBISHI MOTORS NORTH AMERICA, INC.
Jurisdiction: New York
Legal type: FOREIGN BUSINESS CORPORATION
Status: Active
Date of registration: 20 Nov 1996 (28 years ago)
Entity Number: 2086333
ZIP code: 10005
County: Albany
Place of Formation: California
Address: 28 LIBERTY ST., NEW YORK, NY, United States, 10005
Principal Address: 4031 ASPEN GROVE DRIVE, SUITE 650, FRANKLIN, TN, United States, 37067

Agent

Name Role Address
C T CORPORATION SYSTEM Agent 28 LIBERTY ST., NEW YORK, NY, 10005

DOS Process Agent

Name Role Address
C T CORPORATION SYSTEM DOS Process Agent 28 LIBERTY ST., NEW YORK, NY, United States, 10005

Chief Executive Officer

Name Role Address
MARK CHAFFIN Chief Executive Officer 4031 ASPEN GROVE DRIVE, SUITE 650, FRANKLIN, TN, United States, 37067

History

Start date End date Type Value
2024-11-27 2024-11-27 Address 4031 ASPEN GROVE DRIVE, SUITE 650, FRANKLIN, TN, 37067, 2940, USA (Type of address: Chief Executive Officer)
2024-11-27 2024-11-27 Address 4031 ASPEN GROVE DRIVE, SUITE 700, FRANKLIN, TN, 37067, 2940, USA (Type of address: Chief Executive Officer)
2024-11-27 2024-11-27 Address 4031 ASPEN GROVE DRIVE, SUITE 700, FRANKLIN, TN, 37067, USA (Type of address: Chief Executive Officer)
2020-11-17 2024-11-27 Address 4031 ASPEN GROVE DRIVE, SUITE 700, FRANKLIN, TN, 37067, USA (Type of address: Chief Executive Officer)
2019-01-28 2024-11-27 Address 28 LIBERTY ST., NEW YORK, NY, 10005, USA (Type of address: Registered Agent)
2019-01-28 2024-11-27 Address 28 LIBERTY ST., NEW YORK, NY, 10005, USA (Type of address: Service of Process)
2018-11-19 2020-11-17 Address 6400 KATELLA AVE, CYPRESS, CA, 90630, 5208, USA (Type of address: Chief Executive Officer)
2016-11-09 2018-11-19 Address 6400 KATELLA AVE, CYPRESS, CA, 90630, 5208, USA (Type of address: Chief Executive Officer)
2014-11-20 2016-11-09 Address 6400 KATELLA AVE, CYPRESS, CA, 90630, 5208, USA (Type of address: Chief Executive Officer)
2012-11-14 2014-11-20 Address 6400 KATELLA AVE, CYPRESS, CA, 90630, 5208, USA (Type of address: Chief Executive Officer)

Filings

Filing Number Date Filed Type Effective Date
241127004058 2024-11-27 BIENNIAL STATEMENT 2024-11-27
221129000767 2022-11-29 BIENNIAL STATEMENT 2022-11-01
201117060318 2020-11-17 BIENNIAL STATEMENT 2020-11-01
SR-24707 2019-01-28 CERTIFICATE OF CHANGE (BY AGENT) 2019-01-28
SR-24706 2019-01-28 CERTIFICATE OF CHANGE (BY AGENT) 2019-01-28
181119006514 2018-11-19 BIENNIAL STATEMENT 2018-11-01
161109006273 2016-11-09 BIENNIAL STATEMENT 2016-11-01
141120006234 2014-11-20 BIENNIAL STATEMENT 2014-11-01
121114006587 2012-11-14 BIENNIAL STATEMENT 2012-11-01
101208002151 2010-12-08 BIENNIAL STATEMENT 2010-11-01

CFPB Complaint

Complaint Id Date Received Issue Product
7030091 2023-05-25 Problems at the end of the loan or lease Vehicle loan or lease
Issue Problems at the end of the loan or lease
Timely No
Company Mitsubishi Motors North America, Inc.
Product Vehicle loan or lease
Sub Issue Unable to receive car title or other problem after the loan is paid off
Sub Product Loan
Date Received 2023-05-25
Submitted Via Web
Company Response Untimely response
Consumer Disputed N/A
Date Sent To Company 2023-05-25
Complaint What Happened XX/XX/XXXX I came in and got a new car after some deliberation and sales tactics. They ended up coming up with a plan to get me into the XXXX Mitsubishi XXXX XXXX XXXX XXXX XXXX, however once I left with the car ... that's when all support and action ended. Now my calls, texts and emails are ignored after clearly stating I wanted updates on the actions taken/pending concerning this issue. The salesman XXXX, and the two Finance Managers XXXX XXXX XXXX worked through my paperwork on the XXXX when I left around XXXX after getting in around XXXX... However a few days later I was sent an inquiry as to my satisfaction. To that date, my biggest dissatisfaction is the false advertisement pictured here showing that my brand new XXXX special edition SUV had Mitsubishi XXXX, and upon trying to activate and calling Mitsubishi XXXX... it doesn't have it. New XXXX special edition doesn't have the same features my spouse has on her XXXX XXXX ... OK. False advertisement and misleading signage meant to infer I had a product I did not when purchasing a long term commitment new vehicle .... now on to the worst part of this. After sending the initial email and two more, combined with contacting their QA via text message several times, the branch manager finally contacted me and explained that while I did sign and purchase the vehicle on XX/XX/XXXX ... someone on their end did not do their job and as a result are causing me to suffer statutory and actual damages. Not only did they do hard inquiries against my credit several times on the XXXX XXXX XXXX, they then tried to get me to come up XX/XX/XXXX after FINALLY noticing that nothing was done on their part. One of their 'managers ' drove up that day to have me resign paperwork dated for XX/XX/XXXX on XX/XX/XXXX, in an attempt to be disingenuous. I had been trying to reach them for 2-3 weeks with no answer or response other than 'i will look into it ' from their emails, automated attendants, etc.. Now I have had two more hard inquiries to my credit outside of the 30 day period, my previous loan is now late and will damage my credit, and I still don't have a title from the XXXX ( expires XXXX and will likely incur tickets ) or the XXXX cashback refund they said I'd have within 2-3 weeks. This is the third vehicle I've purchased through XXXX XXXX 's family of dealerships, and with the way this interaction has gone ... it'll be the last and I'll warn every person I ever speak with to stay far away from this company.
Consumer Consent Provided Consent provided
7619316 2023-09-30 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely No
Company Mitsubishi Motors North America, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2023-09-30
Submitted Via Web
Company Response Untimely response
Consumer Disputed N/A
Date Sent To Company 2023-09-30
Consumer Consent Provided Other
7630797 2023-09-30 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely No
Company Mitsubishi Motors North America, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2023-09-30
Submitted Via Web
Company Response Untimely response
Consumer Disputed N/A
Date Sent To Company 2023-09-30
Consumer Consent Provided Other
2819861 2018-02-20 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Mitsubishi Motors North America, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Old information reappears or never goes away
Sub Product Credit reporting
Date Received 2018-02-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2018-02-20
Consumer Consent Provided Consent not provided

Date of last update: 14 Mar 2025

Sources: New York Secretary of State