|
769968
|
2014-03-20
|
Can't stop charges to bank account
|
Payday loan
|
|
| Issue |
Can't stop charges to bank account
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2014-03-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-03-20
|
| Consumer Consent Provided |
N/A
|
|
|
796032
|
2014-04-07
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Payday loan
|
| Date Received |
2014-04-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-05-02
|
| Consumer Consent Provided |
N/A
|
|
|
648934
|
2013-12-18
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Payday loan
|
| Date Received |
2013-12-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-01-03
|
| Consumer Consent Provided |
N/A
|
|
|
612654
|
2013-11-26
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Payday loan
|
| Date Received |
2013-11-26
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-11-27
|
| Consumer Consent Provided |
N/A
|
|
|
604643
|
2013-11-19
|
Charged fees or interest I didn't expect
|
Payday loan
|
|
| Issue |
Charged fees or interest I didn't expect
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2013-11-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-11-19
|
| Consumer Consent Provided |
N/A
|
|
|
813873
|
2014-04-17
|
Charged fees or interest I didn't expect
|
Payday loan
|
|
| Tags |
Older American
|
| Issue |
Charged fees or interest I didn't expect
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2014-04-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-04-30
|
| Consumer Consent Provided |
N/A
|
|
|
619851
|
2013-12-03
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
No
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Not given enough info to verify debt
|
| Sub Product |
Payday loan
|
| Date Received |
2013-12-03
|
| Submitted Via |
Phone
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-12-04
|
| Consumer Consent Provided |
N/A
|
|
|
675098
|
2014-01-17
|
Can't contact lender
|
Payday loan
|
|
| Issue |
Can't contact lender
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2014-01-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-01-27
|
| Consumer Consent Provided |
N/A
|
|
|
581974
|
2013-11-01
|
Taking/threatening an illegal action
|
Debt collection
|
|
| Issue |
Taking/threatening an illegal action
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to/Collected exempt funds
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2013-11-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-11-14
|
| Consumer Consent Provided |
N/A
|
|
|
671559
|
2014-01-16
|
Charged fees or interest I didn't expect
|
Payday loan
|
|
| Issue |
Charged fees or interest I didn't expect
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2014-01-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-01-16
|
| Consumer Consent Provided |
N/A
|
|
|
625377
|
2013-12-07
|
Can't stop charges to bank account
|
Payday loan
|
|
| Issue |
Can't stop charges to bank account
|
| Timely |
No
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2013-12-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-12-07
|
| Consumer Consent Provided |
N/A
|
|
|
712712
|
2014-02-13
|
Received a loan I didn't apply for
|
Payday loan
|
|
| Issue |
Received a loan I didn't apply for
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2014-02-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-02-13
|
| Consumer Consent Provided |
N/A
|
|
|
604644
|
2013-11-19
|
Charged fees or interest I didn't expect
|
Payday loan
|
|
| Issue |
Charged fees or interest I didn't expect
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2013-11-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-11-26
|
| Consumer Consent Provided |
N/A
|
|
|
951973
|
2014-07-24
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Payday loan
|
| Date Received |
2014-07-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-07-29
|
| Consumer Consent Provided |
N/A
|
|
|
832720
|
2014-04-30
|
Can't contact lender
|
Payday loan
|
|
| Issue |
Can't contact lender
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2014-04-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-04-30
|
| Consumer Consent Provided |
N/A
|
|
|
730390
|
2014-02-25
|
Taking/threatening an illegal action
|
Debt collection
|
|
| Issue |
Taking/threatening an illegal action
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Threatened arrest/jail if do not pay
|
| Sub Product |
I do not know
|
| Date Received |
2014-02-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-02-25
|
| Consumer Consent Provided |
N/A
|
|
|
991004
|
2014-08-19
|
Charged fees or interest I didn't expect
|
Payday loan
|
|
| Issue |
Charged fees or interest I didn't expect
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2014-08-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-08-19
|
| Consumer Consent Provided |
N/A
|
|
|
2663835
|
2017-09-07
|
Was approved for a loan, but didn't receive the money
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Was approved for a loan, but didn't receive the money
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Payday loan
|
| Date Received |
2017-09-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-09-07
|
| Complaint What Happened |
On XX/XX/XXXX, I applied for a payday loan for {$1500.00} through a website I found through XXXX. OnXX/XX/XXXX, I received an e-mail from usfastcash with a loan approval letter that was attached to the e-mail that I was approved for a loan. On XX/XX/XXXX, I called to confirmed and and spoke to XXXX and I register my bank account at bofl federal account to have the loan sent to. XXXX told me that they do n't do business with that bank so he asked if I can have the loan processed through my credit card and I gave him my credit card information. XXXX told me that in order to get the money that I must buy XXXX gift card for {$100.00} and pressured me that I must do it within 1 hour. I went to the rite-aid store and XXXX called me while I was in the store before I even had the chance to call him and asked me am I at the store. He told me to buy 4 XXXX gift cards worth up to {$400.00} and I must buy it through a credit card. The cashier told me that they only accept cash payments. so I left the store and XXXX on the phone and he started arguing with me asking me why did I have him on the phone at the cashier and did n't tell the cashier that I was buying the gift cards for my own personal use. I told him that instead of processing my money through my credit card I rather collect the loan through XXXX and he told me that its going to charge me {$100.00} at the check cashing place. So I called him 2 more times and he was always appearing to be very aggressive with me on the phone so he calmed down and told me that if I want to collect the laon through moneygram I must go buy 1 XXXX gift card for {$100.00}. I went to XXXX 's and bought 1 XXXX gift card of {$100.00} purchased through a credit card. I called XXXX again and gave him the code on the back of the card and find myself repeating the process several times because he was getting the numbers wrong. Within 5 minutes after being placed on hold I was then told by his manager that I must purchase 4 more gift cards of {$100.00} so I went to XXXX 's again and was told that I can not make credit card transactions over {$100.00} of the gift cards so XXXX called me again and asked did I buy the gift cards and I told him I could n't buy the gift cards with the credit card and it lead to an argument and I told him that I will report you then he threatened to tell him he is sending the police to my house to arrest me for threatening him and he is suing me so he hung up the phone on me, he calls again 5 minutes later and tell me to go to another store and buy those 4 XXXX gift cards {$100.00} each and I told him okay. He calls me 20 minutes later and ask me am I at the store yet and I told him I am on my way then he lied and told me that I was lying to him and I am at my residence which is a lie so he immediately called the police on me through 3 way then he hung up. XXXX calls again 5 minutes later with a police officer in my jurisdiction in a 3-way call and lied to the police that I was defrauding him, XXXX also lied to me and the police officer that he called the XXXX store where I bought the XXXX gift card from because I e-mailed him the receipt of the purchased and said that someone at that XXXX 's location said I never made a purchase of XXXX gift cards. I explained to the ploice officer over the phone that I was trying to get a loan and was not frauding XXXX in any way so XXXX hanged up, 15 minutes later XXXX calls me again and tells me that the police wo n't be coming to my house because he claim to explain the police about the misunderstanding so he tells me to go buy just 1 XXXX gift card for {$100.00} and he cancelled the one I purchased earlier with a promise that he will reimburse me when he gives me my loan. I went to rite-aid again and purchased another XXXX gift card for {$100.00} which I paid in cash. I called XXXX again and told him that I purchased another gift card but this time it was 2 {$50.00} worth of gift cards and then he tells me I have to call him the next morning because the account services in his office was closed and it was approx. XXXX XXXX when I made the call. This morning at around XXXX XXXX calls me and tell me that {$840.00} payment was made into my credit card. I looked into my credit card statement online and verify that and I became suspuscious with that transaction I called XXXX immediately to cancalled the payment and confirmed that I was not the person that made the {$840.00} transaction with the checking account ending XXXX. I called XXXX again to verify about the {$840.00} transaction which was made XX/XX/XXXX after I specificallt told him several times that I want the laon processed through XXXX. XXXX got aggressive with me on the phone telling me that I need to send him that {$840.00} back to him in order for him to give me the loan and tells me that I must purchased {$800.00} worth of XXXX gift cards {$100.00} each and I refused.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2471532
|
2017-05-01
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
No
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Threatened to arrest you or take you to jail if you do not pay
|
| Sub Product |
I do not know
|
| Date Received |
2017-05-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-05-01
|
| Complaint What Happened |
Received this email : ase File No : XXXX XXXX - # XXXX XXXX Total Outstanding : - {$940.00} Loan Company : - ADVANTAGE CASH SERVICES One Time Settlement Amount - {$250.00} [ Due By XXXX XXXX XXXX ] As we put your SSN into our XXXX XXXX XXXX XXXX , we found that you have been never charged for a fraud activity & that is the reason Court has decided to give you a chance to take care of this issue outside the Court without having a report on your Credit History and SSN. Now if you want to take care of this issue than you have to pay an Court Restitution Amount which includes the late payment charges, penalty charges, interest rate on the loan amount and actual loan amount = Restitution Amount which is {$940.00} or else the lawsuit amount which is about {$5200.00} WILL BE DOWNLOADED AGAINST YOU. If you want to settle this matter today itself, then you can get some percent deduction on the Restitution Amount and you can take care of this issue by making the payment of the Settlement Amount t oday. You have to send us a promissory note to stop your case file temporarily out of the court house. So get back to u s ASAP. We are very sorry to say that you are going to be legally prosecuted in the Court House within seven days as after giving you several notifications through E-mail and at your address, we did not get any response from your side. Your SSN is put on hold by the US Government, so before the legal charges get really serious against you, we are notifying you about these legal charges. But as we were not able to reach you so we are sending you a final notification Email. Your case file XXXX XXXX - # XXXX XXXX ; and since its a legal matter you will need our help, so email us now to make a payment and freeze down this case. AS YOU ARE A DEFAULTER ON THIS CREDIT, XXXX XXXX XXXX XXXX HAS STATED THREE SERIOUS ALLEGATIONS AGAINST YOU AND THEY ARE : ( 1 ) VIOLATION OF FEDERAL BANKING REGULATION ( 2 ) COLLATERAL CHECK FRAUD ( 3 ) THEFT BY DECEPTION Now, this means a few things for you. If you are under any state probation or payroll we need you to inform your reporting officer or manager about what you have done in the past and what would be the consequences once the case has been downloaded and executed in your name. If we do not hear from you within 48 hours of the date on this letter, we will be compelled to seek legal representation from our in-house attorney. AGAIN IF YOU WANT TO RESOLVE THIS MATTER THEN CONTACT US IMMEDIATELY THRU E-MAIL or CALL US AT XXXX ( XXXX ) XXXX XXXX DURING WORKING HOURS ( From Monday To Friday XXXX AM to XXXX PM PST ATTORNEY OF UNITED STATES Copyright XXXX XXXX XXXX - XXXX . All Rights Reserved ADVANTAGE CASH SERVICES -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - The Factual Basis for the complaints is as follows : You accepted to return the funds from this aforementioned advancement as per contract. And as per the agreement the funds have yet to be returned and the collateral has proven to be null that is to say of no value. At present, XXXX XXXX is seeking either of the following remedies : - All funds to be returned as per terms of initial contract Best Regards ADVANTAGE CASH SERVICES Phone : + ( XXXX ) XXXX XXXX XXXX XXXX Privacy | Terms of use
|
| Consumer Consent Provided |
Consent provided
|
|
|
2716929
|
2017-10-31
|
Struggling to pay your loan
|
Payday loan, title loan, or personal loan
|
|
| Issue |
Struggling to pay your loan
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan, title loan, or personal loan
|
| Sub Product |
Payday loan
|
| Date Received |
2017-10-31
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-10-31
|
| Consumer Consent Provided |
Consent not provided
|
|
|
716559
|
2014-02-17
|
Received a loan I didn't apply for
|
Payday loan
|
|
| Issue |
Received a loan I didn't apply for
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2014-02-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-02-26
|
| Consumer Consent Provided |
N/A
|
|
|
668290
|
2014-01-14
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Payday loan
|
| Date Received |
2014-01-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-01-14
|
| Consumer Consent Provided |
N/A
|
|
|
713116
|
2014-02-13
|
Charged fees or interest I didn't expect
|
Payday loan
|
|
| Issue |
Charged fees or interest I didn't expect
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Payday loan
|
| Date Received |
2014-02-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-02-13
|
| Consumer Consent Provided |
N/A
|
|
|
1602315
|
2015-10-10
|
Taking/threatening an illegal action
|
Debt collection
|
|
| Issue |
Taking/threatening an illegal action
|
| Timely |
No
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Threatened to sue on too old debt
|
| Sub Product |
Payday loan
|
| Date Received |
2015-10-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-10-10
|
| Complaint What Happened |
A person from a collection agency representing a payday company call cash advance call me day and night, at my work place, e- mailing me making threats of arrest, insulting me, accusing me, and that if I 'm do n't pay right away I 'm going to be arrested and put in jail. is a very nasty person that do n't want to listen to reasoning. I 'm very stress out with this situation.
|
| Consumer Consent Provided |
Consent provided
|
|
|
561746
|
2013-10-17
|
Taking/threatening an illegal action
|
Debt collection
|
|
| Issue |
Taking/threatening an illegal action
|
| Timely |
Yes
|
| Company |
MNE Services, Inc
|
| Product |
Debt collection
|
| Sub Issue |
Threatened arrest/jail if do not pay
|
| Sub Product |
I do not know
|
| Date Received |
2013-10-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-11-14
|
| Consumer Consent Provided |
N/A
|
|
