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  5. AUTOMATED COLLECTION SERVICES, INC.

AUTOMATED COLLECTION SERVICES, INC.

Company Details

Name: AUTOMATED COLLECTION SERVICES, INC.
Jurisdiction: New York
Legal type: FOREIGN BUSINESS CORPORATION
Status: Active
Date of registration: 27 Sep 1999 (26 years ago)
Entity Number: 2422630
ZIP code: 12210
County: New York
Place of Formation: Tennessee
Address: ONE COMMERCE PLAZA, 99 WASHINGTON STE 805-A, ALBANY, NY, United States, 12210
Principal Address: 304 Northcreek Blvd, Goodlettsville, TN, United States, 37072

Contact Details

Phone +1 615-361-8809

Phone +1 248-233-9556

Agent

Name Role Address
INCORP SERVICES, INC. Agent ONE COMMERCE PLAZA, 99 WASHINGTON AVE STE 805-A, ALBANY, NY, 12210

DOS Process Agent

Name Role Address
INCORP SERVICES, INC. DOS Process Agent ONE COMMERCE PLAZA, 99 WASHINGTON STE 805-A, ALBANY, NY, United States, 12210

Chief Executive Officer

Name Role Address
ROBERT DUFFY Chief Executive Officer 304 NORTHCREEK BLVD, GOODLETTSVILLE, TN, United States, 37072

Licenses

Number Status Type Date End date
2011364-DCA Active Business 2014-07-30 2025-01-31
2010680-DCA Active Business 2014-07-15 2025-01-31
1319395-DCA Inactive Business 2009-05-20 2015-01-31
1257405-DCA Inactive Business 2007-06-05 2013-01-31

History

Start date End date Type Value
2023-09-28 2023-09-28 Address 2802 OPRYLAND DR, NASHVILLE, TN, 37214, USA (Type of address: Chief Executive Officer)
2023-09-28 2023-09-28 Address 2802 OPRYLAND DR., NASHVILLE, TN, 37214, USA (Type of address: Chief Executive Officer)
2023-09-28 2023-09-28 Address 304 NORTHCREEK BLVD, GOODLETTSVILLE, TN, 37072, USA (Type of address: Chief Executive Officer)
2013-09-03 2023-09-28 Address 2802 OPRYLAND DR, NASHVILLE, TN, 37214, USA (Type of address: Chief Executive Officer)
2012-09-20 2013-09-03 Address 2285 MURFREESBORO PIKE, SUITE 200, NASHVILLE, TN, 37217, USA (Type of address: Principal Executive Office)
2012-09-20 2013-09-03 Address 2285 MURFREESBORO PIKE, SUITE 200, NASHVILLE, TN, 37217, USA (Type of address: Chief Executive Officer)
2011-09-14 2012-09-20 Address 2285 MURFREESBORO PIKE, SUITE 200, NASHVILLE, TN, 37217, USA (Type of address: Principal Executive Office)
2011-09-14 2012-09-20 Address 2285 MURFREESBORO ROAD, SUITE 200, NASHVILLE, TN, 37217, USA (Type of address: Chief Executive Officer)
2010-03-09 2023-09-28 Address ONE COMMERCE PLAZA, 99 WASHINGTON STE 805-A, ALBANY, NY, 12210, 2822, USA (Type of address: Service of Process)
2010-03-09 2023-09-28 Address ONE COMMERCE PLAZA, 99 WASHINGTON AVE STE 805-A, ALBANY, NY, 12210, 2822, USA (Type of address: Registered Agent)

Filings

Filing Number Date Filed Type Effective Date
230928004604 2023-09-28 BIENNIAL STATEMENT 2023-09-01
210928002078 2021-09-28 BIENNIAL STATEMENT 2021-09-28
190930060225 2019-09-30 BIENNIAL STATEMENT 2019-09-01
170901007322 2017-09-01 BIENNIAL STATEMENT 2017-09-01
150902006969 2015-09-02 BIENNIAL STATEMENT 2015-09-01
130903006038 2013-09-03 BIENNIAL STATEMENT 2013-09-01
120920002434 2012-09-20 AMENDMENT TO BIENNIAL STATEMENT 2011-09-01
110914002277 2011-09-14 BIENNIAL STATEMENT 2011-09-01
100309001041 2010-03-09 CERTIFICATE OF CHANGE 2010-03-09
100120000144 2010-01-20 CERTIFICATE OF CHANGE 2010-01-20

Complaints

Start date End date Type Satisafaction Restitution Result
2017-02-24 2017-03-01 Misrepresentation Yes 26733.00 Bill Reduced

Fine And Fees

Fee Sequence Id Fee type Status Date Amount Description
3639349 DCA-MFAL INVOICED 2023-05-02 112.5 Manual Fee Account Licensing
3639348 RENEWAL CREDITED 2023-05-02 16875 Debt Collection Agency Renewal Fee
3626413 DCA-SUS CREDITED 2023-04-05 112.5 Suspense Account
3626414 PROCESSING INVOICED 2023-04-05 37.5 License Processing Fee
3590613 RENEWAL INVOICED 2023-01-30 150 Debt Collection Agency Renewal Fee
3590624 RENEWAL CREDITED 2023-01-30 150 Debt Collection Agency Renewal Fee
3286946 RENEWAL INVOICED 2021-01-24 150 Debt Collection Agency Renewal Fee
3286950 RENEWAL INVOICED 2021-01-24 150 Debt Collection Agency Renewal Fee
3141726 TTCINSPECT CREDITED 2020-01-08 50 Tow Truck Company Vehicle Inspection
3141685 LICENSE CREDITED 2020-01-08 150 Tow Truck Company License Fee

CFPB Complaint

Complaint Id Date Received Issue Product
468232 2013-07-26 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company Automated Collection Services, Inc.
Product Debt collection
Sub Issue Threatened to take legal action
Sub Product Federal student loan
Date Received 2013-07-26
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2013-08-05
Consumer Consent Provided N/A
2288104 2017-01-13 Disclosure verification of debt Debt collection
Issue Disclosure verification of debt
Timely Yes
Company Automated Collection Services, Inc.
Product Debt collection
Sub Issue Not given enough info to verify debt
Sub Product I do not know
Date Received 2017-01-13
Submitted Via Postal mail
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2017-01-18
Consumer Consent Provided N/A
7374533 2023-08-10 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Automated Collection Services, Inc.
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2023-08-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-08-10
Complaint What Happened After reviewing my credit report, i noticed discrepancies listed under the following names ; Automated Collections XXXX and XXXX XXXX XXXX. These account i do not recognize and were asked to be validated properly, which wasn't. They are still reflecting on all XXXX credit report and is still negatively affecting me. I do not believe the account belongs to me or the collection company has authorization to atempt to collect on the account. Please strike and remove these collections from all XXXX credit bureaus. 15 USC 168 section 604 ; States right to consumers privacy- reporting agency can not furnish an account without MY written consent
Consumer Consent Provided Consent provided
4637748 2021-08-17 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company Automated Collection Services, Inc.
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product Other debt
Date Received 2021-08-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-08-17
Complaint What Happened In XX/XX/ I made a payment arrangement for {$55.00} after telling the representative at ACSI ( XXXX ) I could not pay at this time. While she tried to be helpful we came to an agreement that was for that amount and to call back in XXXX to continue that arrangement. The story changed in XXXX when I spoke to her and I was told my account would be sold to another agency, that I could now only pay over {$100.00} because I had agreed to pay the remaining large amount. That amount being over {$500.00} for a cell phone issue that was not even supposed to be reported to them yet. I already know that collections tell you things to get the money but I was so misinformed about the hardship ending in XXXX in the way she relayed the story. I promptly returned that call assuming we would continue that said {$55.00}, During covid and hardship troubles I was NOT told to my remembrance that the hardship was ONLY for 3 months! This was very troubling to now hear this. As her and her supervisor did not offer that option they were adamant they mentioned I could not have another hardship and they would not even look into it. It took me so much time to even get her supervisor as she aggressively would not transfer me. They both lacked empathy, used very aggressive voices and continuously spoke over me repeating the same price they now said I needed to pay. While I truly want to make payments I was baffled by their aggression over my account! They were far from kind. I was then told they were reporting me to the credit bureau and they would write refusal to PAY! This was a horrendous experience and I was so happy with my budget to get the arrangement.
Consumer Consent Provided Consent provided
1830736 2016-03-14 Dealing with my lender or servicer Student loan
Issue Dealing with my lender or servicer
Timely Yes
Company Automated Collection Services, Inc.
Product Student loan
Sub Issue Don't agree with fees charged
Sub Product Federal student loan servicing
Date Received 2016-03-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2016-04-21
Complaint What Happened My school loan went into collections a few years ago, XXXX ( XXXX XXXX XXXX XXXX ) was the first to contact me in XXXX XXXX after my bankruptcy closed a few months earlier. I have since made arrangements with them for repayment. I was also contacted numerous times by mail, phone and even my work place from ACSI ( Automated Collection Services , Inc ) which started about 2 months after XXXX contacted me. ACSI had NO accurate, up to date information on me, I had requested multiple times by phone, in writing for information on the loan they claimed to be collecting on-I never received any return calls or emails with this information. In XXXX XXXX I received a notice for wage garnishment from ACSI, I filled out the forms asking for a hearing, mailed back to them certified return receipt XX/XX/XXXX, they received it, but I have not received ANY updates or contact from them since. About a week after I sent the garnishment forms back a NEW collection agency-XXXX sent me a letter claiming to be collecting on the same exact loan as ACSI and threatening to take my federal tax return-again NO confirmation of the loan information. Both ACSI and Performant claim it is from XXXX XXXX XXXX ( I consolidated my loans with them after completing 1 year in school ) In contacting XXXX XXXX XXXX it was brought to my attention that ONLY XXXX handles the collections for XXXX XXXX XXXX. My Federal return for filing year XXXX has been confiscated with no advanced notice of this happening. I have not heard from ACSI or XXXX regarding any collections processes since XXXX, I have never received any confirming information on the loan they claim to be collecting on, the amount they claim I owe is equal to 5 years in school ... I went into a certificate program which was 1 year.
Consumer Consent Provided Consent provided

Related by officers

INCORP SERVICES, INC.

1 OAK RICHLAND LLC 10 JAY MM LLC 10 PAXTON AVENUE, LLC 10-18 47TH AVENUE, LLC 10-27 47TH ROAD, LLC 10414 LIBERTY AVE, INC 107 ROBERTSON LLC 10NORTHEAST II LLC TAHT LLC 111B FAMILY LLC

ROBERT DUFFY

DR. ROBERT L. DUFFY, PODIATRY P.C. ROCHESTER INDUSTRIES PLACEMENT, INC. TREBOR SANITATION INCORPORATED DUFFYS GROOMERS LLC

Related by address

No related companies by address

Date of last update: 31 Mar 2025

Sources: New York Secretary of State

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