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  5. PINNACLE RECOVERY, INC.

PINNACLE RECOVERY, INC.

Company Details

Name: PINNACLE RECOVERY, INC.
Jurisdiction: New York
Legal type: FOREIGN BUSINESS CORPORATION
Status: Active
Date of registration: 01 Sep 2000 (25 years ago)
Entity Number: 2548719
ZIP code: 12207
County: New York
Place of Formation: California
Principal Address: 2774 GATEWAY RD, CARLSBAD, CA, United States, 92009
Address: 80 STATE STREET, ALBANY, NY, United States, 12207

Contact Details

Phone +1 760-929-6685

DOS Process Agent

Name Role Address
C/O CORPORATION SERVICE COMPANY DOS Process Agent 80 STATE STREET, ALBANY, NY, United States, 12207

Agent

Name Role Address
CORPORATION SERVICE COMPANY Agent 80 STATE STREET, ALBANY, NY, 12207

Chief Executive Officer

Name Role Address
DAVID P OAS Chief Executive Officer 2774 GATEWAY RD, CARLSBAD, CA, United States, 92009

Licenses

Number Status Type Date End date
1063834-DCA Active Business 2000-10-06 2025-01-31

History

Start date End date Type Value
2024-09-04 2024-09-04 Address 2774 GATEWAY RD, CARLSBAD, CA, 92009, USA (Type of address: Chief Executive Officer)
2020-09-01 2024-09-04 Address 80 STATE STREET, ALBANY, NY, 12207, 2543, USA (Type of address: Service of Process)
2014-08-01 2020-09-01 Address 80 STATE STREET, ALBANY, NY, 12207, 2543, USA (Type of address: Service of Process)
2014-08-01 2024-09-04 Address 80 STATE STREET, ALBANY, NY, 12207, 2543, USA (Type of address: Registered Agent)
2011-11-02 2024-09-04 Address 2774 GATEWAY RD, CARLSBAD, CA, 92009, USA (Type of address: Chief Executive Officer)
2010-09-16 2014-08-01 Address 2774 GATEWAY ROAD, CARLSBAD, CA, 92009, USA (Type of address: Service of Process)
2008-09-24 2010-09-16 Address 111 EIGHTH AVENUE, NEW YORK, NY, 10011, USA (Type of address: Service of Process)
2008-09-24 2014-08-01 Address 111 EIGHTH AVENUE, NEW YORK, NY, 10011, USA (Type of address: Registered Agent)
2003-08-19 2008-09-24 Address 80 STATE STREET, ALBANY, NY, 12207, 2543, USA (Type of address: Registered Agent)
2002-09-16 2008-09-24 Address 5950 LA PLACE COURT #101, CARLSBAD, CA, 92008, USA (Type of address: Service of Process)

Filings

Filing Number Date Filed Type Effective Date
240904003502 2024-09-04 BIENNIAL STATEMENT 2024-09-04
220926003017 2022-09-26 BIENNIAL STATEMENT 2022-09-01
200901061193 2020-09-01 BIENNIAL STATEMENT 2020-09-01
180907006605 2018-09-07 BIENNIAL STATEMENT 2018-09-01
160930006138 2016-09-30 BIENNIAL STATEMENT 2016-09-01
140916002029 2014-09-16 BIENNIAL STATEMENT 2014-09-01
140801000354 2014-08-01 CERTIFICATE OF CHANGE 2014-08-01
120919006141 2012-09-19 BIENNIAL STATEMENT 2012-09-01
111102003021 2011-11-02 BIENNIAL STATEMENT 2011-09-01
100916000055 2010-09-16 CERTIFICATE OF CHANGE 2010-09-16

Complaints

Start date End date Type Satisafaction Restitution Result
2021-03-26 2021-03-30 Misrepresentation Yes 651.00 Bill Reduced
2017-08-29 2017-09-18 Billing Dispute Yes 0.00 Resolved and Consumer Satisfied

Fine And Fees

Fee Sequence Id Fee type Status Date Amount Description
3559269 RENEWAL INVOICED 2022-11-29 150 Debt Collection Agency Renewal Fee
3289298 RENEWAL INVOICED 2021-01-28 150 Debt Collection Agency Renewal Fee
2965038 RENEWAL INVOICED 2019-01-18 150 Debt Collection Agency Renewal Fee
2538544 RENEWAL INVOICED 2017-01-24 150 Debt Collection Agency Renewal Fee
1942346 RENEWAL INVOICED 2015-01-16 150 Debt Collection Agency Renewal Fee
436086 RENEWAL INVOICED 2013-01-30 150 Debt Collection Agency Renewal Fee
436088 CNV_TFEE INVOICED 2010-12-02 3 WT and WH - Transaction Fee
436087 RENEWAL INVOICED 2010-12-02 150 Debt Collection Agency Renewal Fee
403410 CNV_MS INVOICED 2010-05-07 25 Miscellaneous Fee
436093 RENEWAL INVOICED 2009-02-23 150 Debt Collection Agency Renewal Fee

CFPB Complaint

Complaint Id Date Received Issue Product
6973910 2023-05-13 Took or threatened to take negative or legal action Debt collection
Issue Took or threatened to take negative or legal action
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Threatened or suggested your credit would be damaged
Sub Product Other debt
Date Received 2023-05-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-05-13
Company Public Response Company disputes the facts presented in the complaint
Complaint What Happened I own timeshare at XXXX. I contacted them and asked to turn my timeshare in and I was told that I can start the process in XXXX. When I tried to do this in XXXX they said that I had to pay my next year 's maintenance dues first. I said they never told me that before XXXX that is the requirement. I am not going to give them a payment for not using my timeshare. I told them I would not pay and they said they will put me into collections and charge me interest and penalties that were more than my {$1500.00} yearly maintenance. They also said that they would put it on my credit report and then get a judgement against me, seize my bank accounts and garnish my wages. These timeshare companies use tactics that are very scary and this needs to be addressed. If these timeshares are so valuable why don't they take them back and resell them?
Consumer Consent Provided Consent provided
1565159 2015-09-15 False statements or representation Debt collection
Tags Older American
Issue False statements or representation
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2015-09-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2015-09-15
Company Public Response Company chooses not to provide a public response
Consumer Consent Provided Other
7815970 2023-11-07 Took or threatened to take negative or legal action Debt collection
Issue Took or threatened to take negative or legal action
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Threatened or suggested your credit would be damaged
Sub Product Rental debt
Date Received 2023-11-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-11-07
Company Public Response Company believes it acted appropriately as authorized by contract or law
Consumer Consent Provided Consent not provided
3006204 2018-08-30 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2018-08-30
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2018-08-30
Company Public Response Company believes the complaint is the result of a misunderstanding
Complaint What Happened XXXX XXXX, XXXX XXXX XXXX account XXXX balance of {$880.00} paid in full by check XXXX for {$900.00}. Third party collection agency Pinnacle Recovery attempting to charge illegal 40 percent collection fee. There is no contract provision for collection fees and such fees are illegal according to Louisiana state law LA 9:3534. Vendor refuses to follow law, continues to pursue collection actions, and deliberately misallocated payments.
Consumer Consent Provided Consent provided
7062811 2023-06-02 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product Other debt
Date Received 2023-06-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-07-11
Complaint What Happened I have a timeshare with XXXX XXXX XXXX and I constantly don't get the bill for the dues owed annually. They are due by XX/XX/XXXX. On XX/XX/XXXX the company sent it to Pinnacle collection agency without a initial bill nor any late notices. After recieving notice from Pinnacle I checked on XXXX XXXX and they have my correct address, email and phone number. The invoice said I owed XXXX plus XXXX in interest. Pinnacle added XXXX in collection fees. I immediatley paid the XXXX on the Pinnacle website stating that I would only pay XXXX XXXX dues and that if they wanted to send me an invoice for a law abiding amount of collection fee I would send it to pinnacle. Pinnacle sent another letter on XX/XX/XXXX that I owed XXXX to XXXX XXXX for dues and them XXXX. They keep changing the amount and I have repeatedly asked for ; 1. an original bill from XXXX XXXX 2. any notices XXXX XXXX sent me 3. what basis they have a XXXX fee for collection I just get nasty responses from XXXX and " we can't talk to you '' from XXXX XXXX. from what I gather NY has a 22 % maximum collection fee ( where I live ). XXXX XXXX has a posted 0.0493 % interest late fee. For XXXX days after XX/XX/XXXX today would give me a balance of original dues owed XXXX plus XXXX interest and XXXX monthly late fee equals XXXX. Today I will pay the difference of XXXX for {$260.00} to XXXX XXXX XXXX and want to get rid of this timeshare as they constantly do this!! I have copies of last years bill, the XXXX invoices from pinnacle and proof of payemnt of the XXXX. A 40 % collection fee is far beyond normal to charge and Pinnacle already took it out of the payment I made for XXXX XXXX stating I only paid them XXXX or so dollars so far. Please advise as I do not not pay my bills when I know about them but I will not pay for ransom!
Consumer Consent Provided Consent provided
7907702 2023-11-28 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Indicated you were committing crime by not paying debt
Sub Product Other debt
Date Received 2023-11-28
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-11-28
Company Public Response Company believes it acted appropriately as authorized by contract or law
Complaint What Happened I am a flight attendant living out of state in base. My XXXX has been doing the bills. This week we received a notice from the collection agency Pinnacle Recovery. Prior to this, we received no notification that our automatic payment is no longer attached to the new XXXX credit card. Therefore, we haven't been paying the bill since XXXX. The collection agency is the first notice we received. I called XXXX today, XXXX and spoke with XXXX. He said that someone attempted to call, yet we have no voicemail or notification to prove it. He then transferred me to XXXX who is in collections through XXXX. She said that there were XXXX letters sent. We said that we never received those notices even though the correct address was verified. I asked if she could email them to me. She said it would take a bit but she would do it. It is now XXXX as I have waited over XXXX hours and still nothing is in my inbox. I find it a bit suspicious that she said she had these documents yet they can not be forward in a timely manner making me think that they actually don't exist. Then my husband XXXX XXXX called Pinnacle today. He spoke to XXXX in account release. Pinnacle stated that XXXX doesn't have to notify us of missed payments and then lectured him about paying bills. If you check our credit score, I was XXXX points away from a perfect score. We are not delinquints. We had an issue with XXXX with this new card. A payment of {$1600.00} was sent in XXXX but went to the old account and not the new one. I called every XXXX weeks to try and resolve this issue in which they could not find this payment. Not once did anyone say my account was disconnected. I finally resolved it last month using my bank. I am very dissapointed with XXXX to say the least. I do not mind paying what I owe and would pay it immediately since this is the first time I have been made aware. What I do mind is the {$360.00} fee charges when we didn't even know we were delinquent and given the chance to rectify. This is very poor business and seems like a scam to make money. I will be out of the country now for a while so I would be XXXX weeks delayed in any response. My husband XXXX XXXX is available. HIs phone number is listed. His email address is XXXX XXXX
Consumer Consent Provided Consent provided
965938 2014-08-02 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Used obscene/profane/abusive language
Sub Product I do not know
Date Received 2014-08-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2014-08-02
Consumer Consent Provided N/A
1219568 2015-02-01 Cont'd attempts collect debt not owed Debt collection
Issue Cont'd attempts collect debt not owed
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Debt was paid
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2015-02-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2015-02-01
Consumer Consent Provided N/A
1043142 2014-09-24 Communication tactics Debt collection
Issue Communication tactics
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2014-09-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed No
Date Sent To Company 2014-10-01
Consumer Consent Provided N/A
1009629 2014-09-02 Cont'd attempts collect debt not owed Debt collection
Issue Cont'd attempts collect debt not owed
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Debt was paid
Sub Product Mortgage
Date Received 2014-09-02
Submitted Via Fax
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2014-09-05
Consumer Consent Provided N/A
998608 2014-08-24 Communication tactics Debt collection
Tags Servicemember
Issue Communication tactics
Timely Yes
Company PINNACLE RECOVERY, INC.
Product Debt collection
Sub Issue Called after sent written cease of comm
Sub Product Other (i.e. phone, health club, etc.)
Date Received 2014-08-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2014-08-27
Consumer Consent Provided N/A

Court Cases

Docket Number Nature of Suit Filing Date Disposition
1403009 Other Statutory Actions 2014-04-28 voluntarily
Circuit Second Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress no court action
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 1
Filing Date 2014-04-28
Termination Date 2014-06-24
Section 1692
Status Terminated

Parties
Name PHILLIPS,
Role Plaintiff
Name PINNACLE RECOVERY, INC.
Role Defendant
1502985 Consumer Credit 2015-05-21 other
Circuit Second Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress order entered
Nature Of Judgment no monetary award
Judgement defendant
Arbitration On Termination Missing
Office 1
Filing Date 2015-05-21
Termination Date 2017-08-21
Section 1692
Status Terminated

Parties
Name SCOTT,
Role Plaintiff
Name PINNACLE RECOVERY, INC.
Role Defendant
1301131 Consumer Credit 2013-11-19 voluntarily
Circuit Second Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress order entered
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 1
Filing Date 2013-11-19
Termination Date 2014-03-07
Section 1692
Fee Status FP
Status Terminated

Parties
Name BAHR
Role Plaintiff
Name PINNACLE RECOVERY, INC.
Role Defendant
1503085 Consumer Credit 2015-05-27 voluntarily
Circuit Second Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress order entered
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 1
Filing Date 2015-05-27
Termination Date 2015-10-06
Section 1692
Status Terminated

Parties
Name RUTLEDGE
Role Plaintiff
Name PINNACLE RECOVERY, INC.
Role Defendant
1800549 Consumer Credit 2018-01-25 voluntarily
Circuit Second Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress order entered
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 2
Filing Date 2018-01-25
Termination Date 2018-05-07
Section 1692
Status Terminated

Parties
Name NOGID
Role Plaintiff
Name PINNACLE RECOVERY, INC.
Role Defendant
0502635 Consumer Credit 2005-06-01 voluntarily
Circuit Second Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Missing
Demanded Amount 0
Termination Class Action Missing
Procedural Progress order entered
Nature Of Judgment Missing
Judgement missing
Arbitration On Termination Exempt
Office 1
Filing Date 2005-06-01
Termination Date 2005-10-18
Section 1692
Status Terminated

Parties
Name PINNACLE RECOVERY, INC.
Role Defendant
Name WALDRON
Role Plaintiff
1901823 Consumer Credit 2019-03-29 voluntarily
Circuit Second Circuit
Origin original proceeding
Jurisdiction federal question
Jury Demand Plaintiff demands jury
Demanded Amount 0
Termination Class Action Missing
Procedural Progress other
Nature Of Judgment no monetary award
Judgement missing
Arbitration On Termination Missing
Office 2
Filing Date 2019-03-29
Termination Date 2019-07-24
Date Issue Joined 2019-07-08
Section 1692
Status Terminated

Parties
Name MASON
Role Plaintiff
Name PINNACLE RECOVERY, INC.
Role Defendant

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Date of last update: 30 Mar 2025

Sources: New York Secretary of State

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