|
11861126
|
2025-01-30
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
You told them to stop contacting you, but they keep trying
|
| Sub Product |
I do not know
|
| Date Received |
2025-01-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-30
|
|
|
11322734
|
2024-12-30
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Problem with a company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-12-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-30
|
|
|
11466613
|
2025-01-10
|
Problem with customer service
|
Debt or credit management
|
|
| Issue |
Problem with customer service
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt or credit management
|
| Sub Product |
Credit repair services
|
| Date Received |
2025-01-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-10
|
|
|
6248346
|
2022-11-25
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2022-11-25
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-11-25
|
| Consumer Consent Provided |
N/A
|
|
|
6399189
|
2023-01-04
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Other debt
|
| Date Received |
2023-01-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-01-04
|
| Complaint What Happened |
I received a letter from a collection agency on behalf of XXXX XXXX which is an electric supplier based out of Texas. Theyre claiming I owe them {$750.00}, however, I have never been enrolled with them or used their services. An account at XXXX XXXX ( an electric utility based in Texas ) was previously opened in my name as well. I had that issue resolved but clearly my SSN is being passed around down there. I spoke to XXXX and they advised me to open a report with you. The {$750.00} is lowering my credit score.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6239871
|
2022-11-24
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2022-11-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-11-24
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11087837
|
2024-12-09
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2024-12-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-09
|
| Consumer Consent Provided |
Consent not provided
|
|
|
11009039
|
2024-12-03
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
I do not know
|
| Date Received |
2024-12-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-05
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10937073
|
2024-11-26
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2024-11-26
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-04
|
| Consumer Consent Provided |
Consent not provided
|
|
|
4114044
|
2021-02-03
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
I do not know
|
| Date Received |
2021-02-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-02-03
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3385538
|
2019-09-25
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Other debt
|
| Date Received |
2019-09-25
|
| Submitted Via |
Fax
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-09-25
|
| Consumer Consent Provided |
N/A
|
|
|
2865112
|
2018-04-05
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2018-04-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-04-05
|
| Complaint What Happened |
I have disputed this debt online with the credit bureau and requesting validation of this account. Company failed to respond or send any proof of validation. I have no contract with the agency. This is the second time this debt has showed up on my credit report under a new collection agency. I have not been notified and will be referring this to an FDCPA attorney for review.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2781558
|
2018-01-15
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Other debt
|
| Date Received |
2018-01-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-01-15
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2968098
|
2018-07-19
|
Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Their investigation did not fix an error on your report
|
| Sub Product |
Credit reporting
|
| Date Received |
2018-07-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-07-19
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3097643
|
2018-12-10
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Other debt
|
| Date Received |
2018-12-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-12-10
|
| Complaint What Happened |
I have been in contact with this organization XXXX XXXX since earlier this year. They stated that they were collecting on an old utility bill that I supposedly had with XXXX XXXX XXXX here in New York state, where I am located. I am not sure if the notice for this bill was sent to a previous address as I NEVER received this bill from the company all the sudden, I am getting contacted by this collection agency that is operating out of North Carolina. When I pulled my credit report, I show that this is showing as an active collection agency account and was absolutely floored by this! They stated that I needed to pay them over {$1500.00}. When I asked for additional information about that bill from a representative by the name of XXXX, I was told that I needed to pay them all of this money and she gave me minimal information about it. She indicated that they did not own the account, but was collecting on behalf of the company, which totally confused me. I decided that I would call the original company, XXXX XXXX XXXX to see if I was able to get any further information. When I called the company, I was told they couldnt give me any information about the account as it was SOLD to an outside agency. I even tried to speak with them to see what was owed and was given no further information but was told to call the collection agency back. I then called back to the agency and spoke with Rep XXXX AGAIN, who then told me that I was given misinformation by the original creditor and they did not own the debt but was collecting on their behalf. When I asked how we could get this off my credit report, I was informed that they would not take this off of my credit report, even if I was able to an agreement with them. I truly dont even know what all this amount includes and honestly feel that a large portion of the debt was obtained by the new tenet who moved in after I left and kept the bill on in my name for some time before switching over. There is no way I could owe this much moneyIt was just not possible. I was always very diligent about paying my utilities and just wanted information as to how this amount was calculated, but I was unable to get any of this from the Rep. I then asked to speak with her manager, and she transferred me to lady by the name of XXXX. XXXX started the conversation so nicely, but then became extremely rude after I told her that I would like more information on this collection account and it needed it to be taken off my credit report. She was very aggressive and told me that the original creditor was lying to me and they did not own the debt and I needed to pay the full amount to settle and they will NOT be taking their name off my credit reports. We continued to go back and forth, as I told her I needed to understand why this was showing on my credit report and how this amount was being calculated. It was totally unfair, and I didnt have the opportunity to properly investigate the issue, as no one would give me proper information. If there was a bill, it was not even sent to the correct address and now, I have this collection account showing on my credit report. How unfair and such a violation of my rights under the FDCPA. I never even had the opportunity to request validation of the debt. I told her that I had sent in multiple request to have this investigated, but they sent me nothing the mailAT ALL. She started yelling at me on the phone, at which time I asked if I could speak with her manager and she told me NO. I could have his voice mail. When I asked what his name was, she indicated it was XXXX and would not give me his ext. When I asked for her ID number, she accused me of having someone coerce me in the back ground, which was totally false and completely out of line. She continued to over talk me and tell me how they and that I needed to pay them. I practically begged them for a settlement offer, because I know that I dont owe this amount and I just wanted the reporting to stop, at which time she stated that she could give me 10 % off the original balance, which was a total contradiction from what she said when I initially started to speak with her. She told me that I would have to pay the full amount! Which was a bold face LIE! I want this company to remove themselves off of my credit report, as they have no right to be reporting anything. They will not send me ANY information in the mail, that even constitutes them having the right to either report on my credit or attempt to collection on a debt, that I must assume was being sent to the wrong address to begin with.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2986813
|
2018-08-08
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
|
| Sub Product |
Other debt
|
| Date Received |
2018-08-08
|
| Submitted Via |
Referral
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-08-08
|
| Consumer Consent Provided |
N/A
|
|
|
2231426
|
2016-12-01
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-12-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2016-12-01
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2604136
|
2017-08-14
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2017-08-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-08-14
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1218958
|
2015-01-30
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-01-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-01-30
|
| Consumer Consent Provided |
N/A
|
|
|
2302245
|
2017-01-21
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Medical
|
| Date Received |
2017-01-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2017-03-26
|
| Complaint What Happened |
My insure pay oh ready the full amount ....!!!
|
| Consumer Consent Provided |
Consent provided
|
|
|
2493077
|
2017-05-24
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Other debt
|
| Date Received |
2017-05-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-05-24
|
| Complaint What Happened |
This account was reported on my credit report. It was previously with another collection agency and when i t was with first agency, I updated my mailing address and made a payment. It then transferred to Online Information Services. I never received notice of the debt and my right to dispute via mail from Online Services. I was only alerted to it being moved to another agency by checking my credit report. I contacted Online Services on XX/XX/2017 and spoke to XXXX ( refused to provide last name ) to clari fy what address they had on file and they stated they had a previous address ( in which I no longer reside ). When I asked for deletion from my credit report ( after I made the payment ) based on the fact that an initial notice had not been sent to my current mailing address, I was denied.
|
| Consumer Consent Provided |
Consent provided
|
|
|
964424
|
2014-08-01
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Not given enough info to verify debt
|
| Sub Product |
I do not know
|
| Date Received |
2014-08-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-08-01
|
| Consumer Consent Provided |
N/A
|
|
|
2254925
|
2016-12-19
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Medical
|
| Date Received |
2016-12-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-12-19
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1283610
|
2015-03-15
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical
|
| Date Received |
2015-03-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-03-15
|
| Consumer Consent Provided |
N/A
|
|
|
10228041
|
2024-09-24
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
I do not know
|
| Date Received |
2024-09-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-09-24
|
| Consumer Consent Provided |
Consent not provided
|
|
|
4583971
|
2021-07-28
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Other debt
|
| Date Received |
2021-07-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-07-28
|
| Complaint What Happened |
I have sent numerous letters for validation and verification ( the most recent being certified letters sent XX/XX/XXXX ). This company has not responded with the requested verification and validation documents but they have responded to credit bureaus as " accurate information '' when disputed on the bureaus websites. I have not received any communication from the company to the collect the debt or any way to dispute. The company is simply reporting the debt without ever having contacting me and is refusing to respond to multiple attempts at contact from me. The debt appeared on my credit reports in XX/XX/XXXX. All I ask is for proper verification and validation of the debt.
|
| Consumer Consent Provided |
Consent provided
|
|
|
8544838
|
2024-03-15
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other debt
|
| Date Received |
2024-03-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-03-15
|
| Complaint What Happened |
I have paid in full my utility bill XXXX XXXX XXXX of {$96.00}. Sent proof of payment to all credit bureaus. All except XXXX has removed it.
I Have contacted the collection agency they refused to comply. They said they sent a letter to XXXX to have it removed, but when I dispute I caused the delay. I don't understand. I'm just trying to pay my bill and fix my credit but they insist on dragging me down. They don't want me to fix my credit.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2245411
|
2016-12-13
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-12-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-12-13
|
| Complaint What Happened |
agency posted against my credit report with no prior attempts at contact. Reported against XXXX different bureaus using XXXX different names " ONLINE COLLECTIONS XXXX '', XXXX and " ONLINE IN XXXX '', XXXX.
They reference an original creditor, " XXXX XXXX XXXX '', with an account open date " XX/XX/XXXX '' and last reported date " XX/XX/XXXX ''.
I have not lived in Florida since XXXX.
After disputing the claims against my credit report, one of them dropped off on XX/XX/XXXX, 7 days after I filed the dispute. The agency then proceeded to re-post the same thing against my report again, today on XX/XX/XXXX.
While it 's possible that " XXXX '' may have sent " bad data '' to this agency or someone may have used my information to open this account, that is all irrelevant as they have violated the law by failing to contact me, in writing before making any claims against my credit report.
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| Consumer Consent Provided |
Consent provided
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|
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4958167
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2021-11-30
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Incorrect information on your report
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| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
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| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Information belongs to someone else
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| Sub Product |
Credit reporting
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| Date Received |
2021-11-30
|
| Submitted Via |
Web
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| Company Response |
Closed with explanation
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| Consumer Disputed |
N/A
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| Date Sent To Company |
2021-11-30
|
| Complaint What Happened |
XXXX IS VIOLATING MY RIGHTS BY REPORTING FALSE INACCURATE ACCOUNTS ON MY CREDIT FILE. THESE ACCOUNTS WERE OPEN FRAUDULENTLY IN MY NAME. THIS IS MY XXXX ATTEMPT WRITING XXXX ABOUT THIS MATTER. THEY HAVE NOT RESPONDED TO MY DISPUTES OR MADE ANY CHANGES. I AM GOING TO HAVE MY ATTORNEY TAKE THEM TO COURT BECAUSE THIS IS A VIOLATION OF THE FAIR CREDIT REPORTING ACT.
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| Consumer Consent Provided |
Consent provided
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|
|
1537791
|
2015-08-26
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
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| Sub Product |
I do not know
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| Date Received |
2015-08-26
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
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| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-08-26
|
| Consumer Consent Provided |
Consent not provided
|
|
|
1300162
|
2015-03-25
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ONLINE Information Services, Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Medical
|
| Date Received |
2015-03-25
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
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| Consumer Disputed |
No
|
| Date Sent To Company |
2015-03-30
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
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| Consumer Consent Provided |
N/A
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|
