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  5. TRIAD FINANCIAL SERVICES, INC.

TRIAD FINANCIAL SERVICES, INC.

Branch

Company Details

Name: TRIAD FINANCIAL SERVICES, INC.
Jurisdiction: New York
Legal type: FOREIGN BUSINESS CORPORATION
Status: Active
Date of registration: 20 Apr 2005 (20 years ago)
Branch of: TRIAD FINANCIAL SERVICES, INC., Florida (Company Number 445172)
Entity Number: 3193594
ZIP code: 32224
County: Albany
Place of Formation: Florida
Address: 13901 SUTTON PARK DRIVE SOUTH,, SUITE 300, JACKSONVILLE, FL, United States, 32224

DOS Process Agent

Name Role Address
TRIAD FINANCIAL SERVICES, INC. DOS Process Agent 13901 SUTTON PARK DRIVE SOUTH,, SUITE 300, JACKSONVILLE, FL, United States, 32224

Chief Executive Officer

Name Role Address
MICHAEL A TOLBERT Chief Executive Officer 13901 SUTTON PARK DRIVE SOUTH,, SUITE 300, JACKSONVILLE, FL, United States, 32224

History

Start date End date Type Value
2023-04-03 2023-04-03 Address 13901 SUTTON PARK DRIVE SOUTH,, SUITE 300, JACKSONVILLE, FL, 32224, USA (Type of address: Chief Executive Officer)
2021-04-01 2023-04-03 Address 13901 SUTTON PARK DRIVE SOUTH,, SUITE 300, JACKSONVILLE, FL, 32224, USA (Type of address: Chief Executive Officer)
2017-04-03 2021-04-01 Address 13901 SUTTON PARK DRIVE SOUTH,, SUITE 300, JACKSONVILLE, FL, 32224, USA (Type of address: Chief Executive Officer)
2017-04-03 2023-04-03 Address 13901 SUTTON PARK DRIVE SOUTH,, SUITE 300, JACKSONVILLE, FL, 32224, USA (Type of address: Service of Process)
2011-05-06 2017-04-03 Address 4336 PABLO OAKS COURT, JACKSONVILLE, FL, 32224, USA (Type of address: Service of Process)
2011-05-06 2017-04-03 Address 4336 PABLO OAKS COURT, JACKSONVILLE, FL, 32224, USA (Type of address: Chief Executive Officer)
2011-05-06 2017-04-03 Address 4336 PABLO OAKS COURT, JACKSONVILLE, FL, 32224, USA (Type of address: Principal Executive Office)
2007-04-16 2011-05-06 Address 4336 PABLO OAK COURT, JACKSONVILLE, FL, 32224, USA (Type of address: Principal Executive Office)
2007-04-16 2011-05-06 Address 4336 PABLO OAKS COURT, JACKSONVILLE, FL, 32224, USA (Type of address: Chief Executive Officer)
2005-04-20 2011-05-06 Address 4336 PABLO OAKS COURT, JACKSONVILLE, FL, 32224, USA (Type of address: Service of Process)

Filings

Filing Number Date Filed Type Effective Date
230403000892 2023-04-03 BIENNIAL STATEMENT 2023-04-01
210401060628 2021-04-01 BIENNIAL STATEMENT 2021-04-01
190410060054 2019-04-10 BIENNIAL STATEMENT 2019-04-01
170403006130 2017-04-03 BIENNIAL STATEMENT 2017-04-01
150401006272 2015-04-01 BIENNIAL STATEMENT 2015-04-01
130405006406 2013-04-05 BIENNIAL STATEMENT 2013-04-01
110506002565 2011-05-06 BIENNIAL STATEMENT 2011-04-01
090415002220 2009-04-15 BIENNIAL STATEMENT 2009-04-01
070416002555 2007-04-16 BIENNIAL STATEMENT 2007-04-01
050420000330 2005-04-20 APPLICATION OF AUTHORITY 2005-04-20

CFPB Complaint

Complaint Id Date Received Issue Product
10633792 2024-10-30 Threatened to contact someone or share information improperly Debt collection
Issue Threatened to contact someone or share information improperly
Timely Yes
Company TRIAD FINANCIAL SERVICES, INC.
Product Debt collection
Sub Issue Talked to a third-party about your debt
Sub Product Mortgage debt
Date Received 2024-10-30
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-30
Consumer Consent Provided N/A
3272541 2019-06-12 Closing on a mortgage Mortgage
Tags Servicemember
Issue Closing on a mortgage
Timely Yes
Company TRIAD FINANCIAL SERVICES, INC.
Product Mortgage
Sub Product Other type of mortgage
Date Received 2019-06-12
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-06-17
Consumer Consent Provided Other
8217499 2024-01-24 Struggling to pay mortgage Mortgage
Issue Struggling to pay mortgage
Timely Yes
Company TRIAD FINANCIAL SERVICES, INC.
Product Mortgage
Sub Issue Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
Sub Product Manufactured home loan
Date Received 2024-01-24
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-01-24
Complaint What Happened We purchased our manufactured home in XX/XX/XXXX through Triad Financial Services. We have had nothing but problems with them and they are impossible to work with. It is not possible to speak with a human agent at their company because everything is automated and they never call back. They dont care about their customers because there are dozens of complaints filed against them stating the same exact problems that we are having. We are now being pushed into foreclosure because of their unethical business practices and need Triad to be held accountable. Our family has gone through demonstrable and documented hardship due to loss of hours and Covid related income loss and have attempted to resolve delinquent payments with them. Despite dozens of attempts we have not been able to get an agent on the phone to discuss our situation, instead it is always leave a voice mail and we will call you back but it never happens. Our family has the ability to pay our mortgage loan but at this time Triad has blocked us from making any type of regular payment and instead have referred our account to a law firm to start foreclosure proceedings. As a licensed loan provider and mortgage servicer there are protocols and guidelines that they should be following when dealing with struggling homeowners. Their repeated refusal to engage ( evidenced by dozens of complaints from other borrowers ) tells me that they simply dont care at all about their borrowers. About eight months after buying our home in XX/XX/XXXX my wifes XXXX cut her hours and combined with inflation we were struggling with our bills but got bailed out by a tax refund. In XX/XX/XXXX my wife had her hours cut again and also major unexpected expenses related to our car and missed the payment. We believed we could get caught up and make a double payment like we did in the past but when XXXX came we were still struggling. At that time we began calling Triad to discuss options to help us resolve the delinquent payments. Despite dozens of attempts at all different times of the day, we were never able to actually get an agent on the phone to discuss our situation. Our hardship was resolved in XX/XX/XXXX as my wifes hours as a XXXX XXXX were restored and we were able to get rid of one of our vehicles and cut out the car payments. We tried to resume making our mortgage payment but the automated system would not accept anything from us and we could not speak with an agent or any employee at Triad to see what options may be available. We are now being contacted by a law firm that is stating we are going into foreclosure and demanding that we pay off the full mortgage amount of {$65000.00} even though the delinquent amount owed is about {$3800.00}. This is an avoidable foreclosure and we believe that Triad should be looking at options to resolve the delinquent payments other than full reinstatement.
Consumer Consent Provided Consent provided
3771569 2020-07-30 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company TRIAD FINANCIAL SERVICES, INC.
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2020-07-30
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2020-07-30
Consumer Consent Provided N/A
2694724 2017-10-06 Closing on a mortgage Mortgage
Issue Closing on a mortgage
Timely Yes
Company TRIAD FINANCIAL SERVICES, INC.
Product Mortgage
Sub Product Conventional home mortgage
Date Received 2017-10-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2017-10-06
Complaint What Happened a couple of years ago i wrote to you about triad on financing my mobile home.some of the problems were my daughter was on it and she was on XXXX so i had to refinance to get her name off or XXXX would take it. Well they refinance but they also raised the payments, dont have a title and i was going to have my bank do it and they wont without having a title. also i asked them for insurance through them their sight says they sell it and you got to have it. i caint get it they wont sell to me and i caint purchase anny because i dont have a title. the home is a XXXX they have XXXX someplace i asked them whyi paid title ins. they gave no answer
Consumer Consent Provided Consent provided
1529242 2015-08-20 Settlement process and costs Mortgage
Issue Settlement process and costs
Timely Yes
Company TRIAD FINANCIAL SERVICES, INC.
Product Mortgage
Sub Product Other mortgage
Date Received 2015-08-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2015-09-01
Complaint What Happened daughter and i bought a mobile home set up in a parkter on welfare in public housing and im XXXX.She moved in her, her kids and boyfriend.She is cosighner im primary.She left in 1 month.I paid everything down payment and all..She never told welfare she was moving in and went back to the same housing.They have her listed as XXXX owner I asked to take her off they said refinance i asked my bank.they said they need a title the finance place said there was none.I paid for title insurance.It has a serial number..My daughter wont sighn to get it.She can come into this home anytime.She wont let go i told her to pay she wont.I just want out without being peilized or to get her name off the contract.
Consumer Consent Provided Consent provided
1575255 2015-09-22 Settlement process and costs Mortgage
Issue Settlement process and costs
Timely Yes
Company TRIAD FINANCIAL SERVICES, INC.
Product Mortgage
Sub Product Conventional fixed mortgage
Date Received 2015-09-22
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed Yes
Date Sent To Company 2015-09-22
Complaint What Happened Case number : XXXX they forced a agreement and the payments are more than what they should be the amount was more than what i owed them to start i they are also involving a 2nd and third party into the finance.i left them a message again to get the title requested so i cantake money from my bank to pay them off.If it dont work im gon na file bankrupt i dont know what else to do tomorrow im calling a lawyer.Im XXXX and i caint have XXXX here anyway the lot i have from XXXX triad and XXXX is illlegal and im on hud.i caint even purchase insurance. ive been homless before. i caint keep this up cause im very sick
Consumer Consent Provided Consent provided

Related by officers

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Date of last update: 11 Mar 2025

Sources: New York Secretary of State

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