11412725
|
2025-01-07
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
I do not know
|
Date Received |
2025-01-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-07
|
|
1560064
|
2015-09-11
|
Communication tactics
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Communication tactics
|
Timely |
No
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2015-09-11
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-09-16
|
Consumer Consent Provided |
N/A
|
|
1562360
|
2015-09-14
|
Communication tactics
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2015-09-14
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-10-09
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Consumer Consent Provided |
N/A
|
|
1027322
|
2014-09-12
|
Dealing with my lender or servicer
|
Student loan
|
|
Issue |
Dealing with my lender or servicer
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Student loan
|
Sub Issue |
Trouble with how payments are handled
|
Sub Product |
Non-federal student loan
|
Date Received |
2014-09-12
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-09-18
|
Consumer Consent Provided |
N/A
|
|
987999
|
2014-08-18
|
Identity theft / Fraud / Embezzlement
|
Credit card
|
|
Issue |
Identity theft / Fraud / Embezzlement
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Credit card
|
Date Received |
2014-08-18
|
Submitted Via |
Postal mail
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-09-03
|
Consumer Consent Provided |
N/A
|
|
715741
|
2014-02-14
|
Communication tactics
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
I do not know
|
Date Received |
2014-02-14
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-02-20
|
Consumer Consent Provided |
N/A
|
|
1581098
|
2015-09-25
|
Communication tactics
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2015-09-25
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-09-30
|
Consumer Consent Provided |
N/A
|
|
5345708
|
2022-03-21
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Other debt
|
Date Received |
2022-03-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-03-21
|
Complaint What Happened |
The company name XXXX XXXX, sent unsolicited mail package, and then periodically kept mailing {$49.00} bills. According to the Federal law, a company can't send bill or debt collection notice for unsolicited order. However, a debt collection company, named Universal fidelity LP, on behalf of the aforementioned company ( contact address below ) keep mailing to pay up for the unsolicited item. In this era of XXXX no company ever send out packages/shipments to the recipient without credit/debit card information on file. I never ordered anything from XXXX XXXX, didn't even hear their name before receiving the mail. This is a clear case of scamming scheme. Please take action to prevent unsuspecting civilians from this type of scammers.
XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, XXXX XXXX, XXXX XXXX Universal fidelity LP XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
|
Consumer Consent Provided |
Consent provided
|
|
5123655
|
2022-01-19
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
I do not know
|
Date Received |
2022-01-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-01-19
|
Complaint What Happened |
My name is XXXX XXXX, I am making this complaint on my own without being forced coerced or intimidated into making this complaint. Also there are no third parties or agents involved in this communication between myself and the cfpb.
|
Consumer Consent Provided |
Consent provided
|
|
779144
|
2014-03-26
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2014-03-26
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-03-26
|
Consumer Consent Provided |
N/A
|
|
893637
|
2014-06-13
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
No
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2014-06-13
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-06-17
|
Consumer Consent Provided |
N/A
|
|
3851924
|
2020-09-17
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Credit card debt
|
Date Received |
2020-09-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-09-17
|
Complaint What Happened |
XXXX XXXX XXXX XXXX XXXX
XXXX XXXX UNIVERSAL FIDELITY LP XXXX XXXX XXXX There is a regulation under the FDIC Act known as Regulation 5000, which acknowledges an unsecured debt as a different classification from standard to sub-standard. On day 120 of default, all interest, late fees and overdraft fees cease, and the basis of debt id re-evaluated. On each of these collections the standard has been violated as both entities are using a 180-day default method, which means both the accounting and its subsequent collection process is a violation of my rights under the Fair Debt Collection Practices Act. In essence, both collection processes are VOID, and must be recalled by their respective original creditor. I am a XXXX American citizen who believes that my rights are being violated and my civil rights are in total violation under the Civil Rights Act.
I make the following demands : 1 ) A true copy original of my credit application, and 2 ) A complete accounting under FDIC Regulation 5000 guidelines.
I, XXXX XXXX believes in the credit reporting system as the most important element to the success of the commercial banking system. I am also a proponent of the Consumer Financial Protection Bureau ( CFPB ) as a tool to streamline issues on credit reports that may be dragging down my overall scores. Accordingly, I address each particular issue directly with the creditor in question, before submitting any complaint to the credit bureaus if necessary. Therefore, I desire the following reinvestigation as follows : 1 ) On accounts where late payments are posted, I respectfully request a review of the past payment history and to ascertain if certain payments could actually have been posted late because of an overlap on the 30-days grace period. I realize that this may happen on occasion, and I request only a summary review internally, and do not require any documentation.
2 ) On any account that falls within the 84-month negative reporting timeline, I respectfully request either the deletion of the account if said account was closed, or the elimination of the prior payment if the account it is still active, this is well within the Fair Credit Reporting Act ( FCRA ) guidelines pertaining to obsolete information.
3 ) Any collections must be proved if either a direct collection and/or debt purchase. In either event I request that a true original copy of right to pursue collection be established with each respective credit reporting agency, and if a debt purchase the guidelines proving transfer of ownership must be submitted to all credit bureaus as well as me personally to validate ownership and the right to collect. I am well within my rights requesting proper documentation as administered through the Fair Debt Collection Practices Act ( FDCPA ), the Consumer Financial Protection Bureau ( CFPB ) and the Federal Trade Commission ( FTC ), in addition to the even stricter guidelines enforced by the office of attorney general in my state of domicile.
I respectfully request each investigation to be reported to XXXX, XXXX and XXXX XXXX within a reasonable time period, hopefully 30-days. I realize that the current Covid-19 crisis could cause delays, so the best efforts of each financial institution and collection agency will be appreciated under the current circumstances.
XXXX XXXX
|
Consumer Consent Provided |
Consent provided
|
|
3998108
|
2020-12-08
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Other debt
|
Date Received |
2020-12-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-12-08
|
Complaint What Happened |
XXXX XXXX XXXX as Custodian on my 401K is insisting that I pay {$670.00} in annual fees on an asset that expired and defaulted in XX/XX/XXXX. They demand a further {$370.00} to close the account. I have repeatedly asked that they cancel the asset since late in XX/XX/XXXX ; they refuse. I have asked for copies of my original custodial agreement ; they have not complied -- and indeed, sent me someone else 's confidential account opening information, including Social Security number, instead.
They were carrying the asset at a false value for 6 years until I demanded that it be written down to {$0.00}, as it is expired and defaulted and has no market value. They have now referred the {$670.00} fees to a debt collection agency, Universal Fidelity LP. I believe XXXX XXXX XXXX is in breach of custodial and fiduciary duty and are only concerned about their fee stream. The clearly have NO IDEA what is going on with this asset and apparently want to assess me {$670.00} fees per annum in perpetuity for an expired and worthless asset. A responsible custodian/fiduciary should be looking after its client 's interest, not its own fee stream.
|
Consumer Consent Provided |
Consent provided
|
|
3852407
|
2020-09-17
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Credit card debt
|
Date Received |
2020-09-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-09-17
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
XXXX XXXX XXXX XXXX XXXX
XXXX XXXX UNIVERSAL FIDELITY XXXX XXXX XXXX XXXX There is a regulation under the FDIC Act known as Regulation 5000, which acknowledges an unsecured debt as a different classification from standard to sub-standard. On day 120 of default, all interest, late fees and overdraft fees cease, and the basis of debt id re-evaluated. On each of these collections the standard has been violated as both entities are using a 180-day default method, which means both the accounting and its subsequent collection process is a violation of my rights under the Fair Debt Collection Practices Act. In essence, both collection processes are VOID, and must be recalled by their respective original creditor. I am a XXXX American citizen who believes that my rights are being violated and my civil rights are in total violation under the Civil Rights Act.
I make the following demands : 1 ) A true copy original of my credit application, and 2 ) A complete accounting under FDIC Regulation 5000 guidelines.
I, XXXX XXXX believes in the credit reporting system as the most important element to the success of the commercial banking system. I am also a proponent of the Consumer Financial Protection Bureau ( CFPB ) as a tool to streamline issues on credit reports that may be dragging down my overall scores. Accordingly, I address each particular issue directly with the creditor in question, before submitting any complaint to the credit bureaus if necessary. Therefore, I desire the following reinvestigation as follows : 1 ) On accounts where late payments are posted, I respectfully request a review of the past payment history and to ascertain if certain payments could actually have been posted late because of an overlap on the 30-days grace period. I realize that this may happen on occasion, and I request only a summary review internally, and do not require any documentation.
2 ) On any account that falls within the 84-month negative reporting timeline, I respectfully request either the deletion of the account if said account was closed, or the elimination of the prior payment if the account it is still active, this is well within the Fair Credit Reporting Act ( FCRA ) guidelines pertaining to obsolete information.
3 ) Any collections must be proved if either a direct collection and/or debt purchase. In either event I request that a true original copy of right to pursue collection be established with each respective credit reporting agency, and if a debt purchase the guidelines proving transfer of ownership must be submitted to all credit bureaus as well as me personally to validate ownership and the right to collect. I am well within my rights requesting proper documentation as administered through the Fair Debt Collection Practices Act ( FDCPA ), the Consumer Financial Protection Bureau ( CFPB ) and the Federal Trade Commission ( FTC ), in addition to the even stricter guidelines enforced by the office of attorney general in my state of domicile.
I respectfully request each investigation to be reported to XXXX, XXXX and XXXX XXXX within a reasonable time period, hopefully 30-days. I realize that the current Covid-19 crisis could cause delays, so the best efforts of each financial institution and collection agency will be appreciated under the current circumstances.
XXXX XXXX
|
Consumer Consent Provided |
Consent provided
|
|
1577774
|
2015-09-24
|
Communication tactics
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
Payday loan
|
Date Received |
2015-09-24
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-09-30
|
Consumer Consent Provided |
N/A
|
|
5315926
|
2022-03-11
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Universal Fidelity LP
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Other debt
|
Date Received |
2022-03-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-03-11
|
Consumer Consent Provided |
Consent not provided
|
|