6271021
|
2022-12-02
|
Threatened to contact someone or share information improperly
|
Debt collection
|
|
Issue |
Threatened to contact someone or share information improperly
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Contacted you after you asked them to stop
|
Sub Product |
I do not know
|
Date Received |
2022-12-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-12-02
|
Complaint What Happened |
XXXX XXXX was issued a cease and desist yesterday via text, the same communication they initiated without my permission to contact me about an alleged debt that I do not owe. Please see attached exhibits, which show that XXXX XXXX violated my right to privacy by contacting me to collect on an alleged debt that I do not owe. XXXX XXXX assumed the risk when they purchased an alleged debt from the alleged creditor. I do not owe neither, XXXX XXXX or the creditor, and demanded all communication ( direct and indirect ), harassment, embarrassment, defamation of character and attempts to collect on an alleged debt to stop. The Fair Debt Collection Practices Act is intended to secure my right to privacy and my privacy has been breached so be it.
|
Consumer Consent Provided |
Consent provided
|
|
2245949
|
2016-12-12
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2016-12-12
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-12-13
|
Consumer Consent Provided |
N/A
|
|
10299231
|
2024-09-30
|
False statements or representation
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
I do not know
|
Date Received |
2024-09-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-09-30
|
Complaint What Happened |
You are claiming I owe you a debt which is inaccurate. Please provide me validation of this debt immediately.
As you are no doubt aware, invalidated information must be removed from my credit reports immediately. Please note that I am not concerned with VERIFICATION of this debt.
Send me VALIDATION at once.
From the date you receive this letter cease and desist from reporting this information onto my credit reports. Continuing to do so violates my rights and i will take action against you.
In your validation response, provide me with the following 1. A description of what the money you are alleging I owe you is for 2. A detailed reconciliation of this account and how you have calculated the amount you claim I owe you. An expianation of who the original creditor is. when this account was last paid to the original creditor, and an originating document 4. Send me proof that the statute of limitations on this account has not expired 5. Include your license number ( all of them ), and your registered agents ) information.
If you do not have validation or your records indicate you are attempting to collect this debt in error, send me a response stating this and immediately remove this account from my credit reports.
|
Consumer Consent Provided |
Consent provided
|
|
1044433
|
2014-09-25
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Credit card
|
Date Received |
2014-09-25
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-10-01
|
Consumer Consent Provided |
N/A
|
|
942498
|
2014-07-17
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Debt was discharged in bankruptcy
|
Sub Product |
Credit card
|
Date Received |
2014-07-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2014-07-23
|
Consumer Consent Provided |
N/A
|
|
8266343
|
2024-02-02
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
No
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Credit card debt
|
Date Received |
2024-02-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-02-02
|
Complaint What Happened |
I am disputing the adequacy of your response to my previous requests for debt validation. Your claim that there's no legal basis for my request for your state license and other verifying information is also in dispute.
Under the Fair Debt Collection Practices Act ( 15 USC 1692g ), I have the right to ask for and receive validation of the debt you claim I owe. This includes documentation verifying your authority to collect this debt in my state. The bank statement you provided does not meet the legal requirement for debt validation. It doesn't constitute documentary evidence of the original debt or your legal standing to collect it.
The Gramm-Leach-Bliley Act ( GLBA ) requires entities involved in debt collection or reporting to ensure the privacy and protection of consumer information. This includes obligations to disclose collecting agency information when requested. Your absence from the New York State Corporation and Business Entity Search database raises questions about your compliance with state regulations and your legal authority to operate within my state.
The case law you referenced ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) doesn't release you from your obligation under federal law to provide consumers with the requested validation and licensing information. The Federal Trade Commission 's Statements of General Policy or Interpretation Staff Commentary on the FDCPA stresses the importance of providing consumers with clear and accurate information about their debts and the identity of those collecting them.
Reporting the amount owed without proper validation is inaccurate reporting under the FCRA. This could unjustly impact my credit report and score. This misrepresentation of debt violates my rights under 15 USC 1611, which requires accurate reporting of consumer debts.
With these points in mind, I repeat my request for the following : 1. Proper validation of the debt, as required by 15 USC 1692g, including original creditor information and detailed account statements.
2. Evidence of your authority to collect this debt in my state, including state licensing information as applicable.
3. Immediate correction of any inaccuracies reported to credit reporting agencies regarding this debt, in compliance with 15 USC 1611.
I appreciate your efforts to close the account and cease communication as requested. However, you must comply with the above-mentioned legal requirements to fully resolve this matter and protect my rights as a consumer.
Please provide the requested documentation within 30 days of receiving this letter. Failure to comply may result in further action, including complaints to regulatory authorities and consideration of legal remedies.
|
Consumer Consent Provided |
Consent provided
|
|
8244682
|
2024-01-30
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2024-01-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-30
|
Consumer Consent Provided |
Consent not provided
|
|
8222264
|
2024-01-25
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2024-01-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-25
|
Complaint What Happened |
I am writing to dispute the validity of the debt referenced in a notice I recently received.
My understanding is that the name in your notice, written in all capital letters, does not represent me as an individual. Instead, it represents a separate legal entity of which I am the beneficiary. Consequently, I am requesting a comprehensive investigation into this matter.
Under the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ), I have the right to request debt validation. I kindly ask you to provide the following : 1. A copy of the original contract with my signature.
2. A detailed account of the debt you claim I owe.
3. Proof that you are licensed to collect debts in my state.
Please suspend all collection activities until this debt is validated. Also, as this account has been reported to credit reporting agencies, I ask you to remove it immediately due to its dubious nature.
If you do not provide these documents within 15 days of receiving this letter, I will expect the account to be removed from my credit report and no further attempts to collect this alleged debt.
|
Consumer Consent Provided |
Consent provided
|
|
8162624
|
2024-01-17
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
I do not know
|
Date Received |
2024-01-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-17
|
Complaint What Happened |
TCPA Violations ( 47 U.S.C. 227 ) : The claim of " passthrough consent '' is indeed a robust defense, provided that the consent was specific to the type of communication used. I acknowledge XXXX 's assertion that they do not use an ATDS or prerecorded messages. However, under the TCPA, it is imperative that I receive evidence of manual dialing processes. The burden of proof lies with XXXX to demonstrate compliance with TCPA regulations. As the account was sold to a third party, the nature of consent may change, and thus, the specificity of consent must be established.
FDCPA Violations ( 15 U.S.C. 1692c ) : The FDCPA 's provisions regarding third-party communications are clear and must be adhered to strictly. Even if no statutes were overtly violated, the frequency and content of communications with third parties must comply with the FDCPA. While XXXX may be unwilling to provide recordings to the consumer directly, should an official investigation by the CFPB or another regulatory agency commence, XXXX will be obligated to comply. The absence of a violation request does not negate the right to confirm compliance.
GLBA Non-Compliance ( 15 U.S.C. 1681 ) : The use of multiple numbers and any practices that could potentially mislead or confuse the recipient must be justified in detail to ensure they are not deceptive or misleading, which would be contrary to consumer protection laws. The initiation of any communication by XXXX constitutes contact, and as such, a notice of debt validation should have been sent within XXXX days. The " Cease and Desist '' status does not exempt XXXX from past alleged violations or potential statutory damages.
Regarding statutory damages, while they are indeed subject to actual violations occurring, the allegations here warrant a thorough investigation. If violations are proven, statutory damages of up to XXXX per violation under the FDCPA are warranted.
|
Consumer Consent Provided |
Consent provided
|
|
8173374
|
2024-01-15
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
I do not know
|
Date Received |
2024-01-15
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-15
|
Complaint What Happened |
1. **TCPA Violations ( 47 U.S.C. 227 ) : ** XXXX 's claim of " pass-through consent '' must be substantiated with clear evidence that the consent was indeed granted by myself was specific to the type of communication employed. The assertion that XXXX does not use an XXXX XXXX XXXX XXXX ( XXXX ) or prerecorded messages is noted. However, I request proof of the manual dialing processes and policies that ensure compliance with the TCPA to evaluate the veracity of these claims.
2. **FDCPA Violations ( 15 U.S.C. 1692c ) : ** The FDCPA allows for communication with third parties solely to acquire location information and only under strict conditions that do not involve disclosing the nature of the debt. While XXXX claims no statutes were violated during their contact with a third party, this interaction must still adhere to the provisions of the FDCPA regarding frequency and content of such communications. I request a copy of the recording mentioned to confirm that no inappropriate disclosures were made.
3. **GLBA Non-Compliance ( 15 U.S.C. 1681 ) : ** Utilizing multiple numbers may not inherently constitute a violation ; however, it can be indicative of an intent to mislead or confuse the recipient, which is contrary to the spirit of consumer protection laws. I require a detailed explanation of how these practices do not constitute deceptive or misleading conduct. Regarding debt validation, while it is true that a notice is required within five days of initial contact, any communication initiated by XXXX is considered contact, and thus, a notice should have been sent.
XXXX has placed my account in a " Cease and Desist '' status, this does not absolve the company from past alleged violations or potential statutory damages due to me. I expect a prompt and comprehensive response to the points raised herein.
|
Consumer Consent Provided |
Consent provided
|
|
8162150
|
2024-01-12
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Frequent or repeated calls
|
Sub Product |
I do not know
|
Date Received |
2024-01-12
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-12
|
Complaint What Happened |
I am writing to formally register a complaint against National Recovery Solutions for repeated and unauthorized telephone communications that I believe are in breach of the Telephone Consumer Protection Act ( TCPA ), the Fair Debt Collection Practices Act ( FDCPA ), and the Gramm-Leach-Bliley Act ( GLBA ).
XXXXXXXX XXXXTCPA Violations ( 47 U.S.C. 227 ) : XXXX I have received unsolicited calls from National Recovery Solutions without my prior express consent, in clear violation of the TCPA 's stipulations against auto-dialed calls and prerecorded messages.
XXXX. XXXXXXXXFDCPA Violations ( 15 U.S.C. 1692c ) : XXXX The company has improperly communicated with a family member about my alleged debts without my authorization or acknowledgment of such debts. This action is in direct contravention of the FDCPA, which prohibits debt collectors from contacting third parties regarding a debtor 's obligations without explicit consent.
XXXX. XXXXGLBA Non-Compliance ( 15 U.S.C. 1681 ) XXXX XXXX The methods of communication employed by National Recovery Solutions raise serious concerns about the protection and confidentiality of my personal information, suggesting non-compliance with GLBA regulations.
Additionally, these calls have originated from multiple numbers, including a XXXX number, which may indicate deceptive practices.
I have not yet received any debt validation or provided written consent for these communications. In light of these violations.
|
Consumer Consent Provided |
Consent provided
|
|
2310408
|
2017-01-25
|
Improper contact or sharing of info
|
Debt collection
|
|
Issue |
Improper contact or sharing of info
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Contacted employer after asked not to
|
Sub Product |
Federal student loan
|
Date Received |
2017-01-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2017-04-04
|
Consumer Consent Provided |
Consent not provided
|
|
6634801
|
2023-03-01
|
Attempts to collect debt not owed
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Credit card debt
|
Date Received |
2023-03-01
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-03-01
|
Consumer Consent Provided |
Consent not provided
|
|
2257976
|
2016-12-21
|
Improper contact or sharing of info
|
Debt collection
|
|
Issue |
Improper contact or sharing of info
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Talked to a third party about my debt
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2016-12-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-12-21
|
Consumer Consent Provided |
Consent not provided
|
|
942499
|
2014-07-17
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Debt was discharged in bankruptcy
|
Sub Product |
Credit card
|
Date Received |
2014-07-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-08-14
|
Consumer Consent Provided |
N/A
|
|
3155093
|
2019-02-18
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Debt was already discharged in bankruptcy and is no longer owed
|
Sub Product |
I do not know
|
Date Received |
2019-02-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-02-18
|
Consumer Consent Provided |
Consent not provided
|
|
4314155
|
2021-04-21
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
I do not know
|
Date Received |
2021-04-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-04-21
|
Consumer Consent Provided |
Consent not provided
|
|
8297392
|
2024-02-06
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Credit card debt
|
Date Received |
2024-02-06
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-02-07
|
Consumer Consent Provided |
N/A
|
|
12663113
|
2025-03-23
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
National Recovery Solutions, LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Credit inquiries on your report that you don't recognize
|
Sub Product |
Credit reporting
|
Date Received |
2025-03-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-03-23
|
|