|
1341307
|
2015-04-22
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Medical
|
| Date Received |
2015-04-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-04-27
|
| Company Public Response |
Company chooses not to provide a public response
|
| Complaint What Happened |
The amount on mu credit report does not match what is owed. I was told that it does n't matter if it 's accurate and to " just pay my bills ''
|
| Consumer Consent Provided |
Consent provided
|
|
|
1838697
|
2016-03-18
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-03-18
|
| Submitted Via |
Web
|
| Company Response |
Closed
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2016-03-18
|
| Complaint What Happened |
Called repeated all day long from XXXX-XXXX, the phone rang at least 10x a day. This has gone on for months and months. I called to payoff the medical debt, however, they collected it, but my phone still rings via robocall. I have excellent credit, but the calls started after one month of a doctor 's office visit.
Escallate LLC Professional Services Address : XXXX XXXX XXXX # XXXX, XXXX XXXX, OH XXXX Phone : ( XXXX ) XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
1204050
|
2015-01-22
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-01-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-01-22
|
| Consumer Consent Provided |
N/A
|
|
|
1009215
|
2014-09-01
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Medical
|
| Date Received |
2014-09-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-09-01
|
| Consumer Consent Provided |
N/A
|
|
|
1574591
|
2015-09-22
|
Incorrect information on credit report
|
Credit reporting
|
|
| Issue |
Incorrect information on credit report
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Credit reporting
|
| Sub Issue |
Public record
|
| Date Received |
2015-09-22
|
| Submitted Via |
Web
|
| Company Response |
Closed
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-09-25
|
| Company Public Response |
Company chooses not to provide a public response
|
| Complaint What Happened |
Escallate LLC ( phone number XXXX ) failed to file proper health insurance claims and went ahead without informing me to file a collection on my credit. They ruined my credit, now I have been denied a refinance mortgage.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1368633
|
2015-05-10
|
Disclosure verification of debt
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Right to dispute notice not received
|
| Sub Product |
Medical
|
| Date Received |
2015-05-10
|
| Submitted Via |
Web
|
| Company Response |
Closed
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-05-10
|
| Company Public Response |
Company chooses not to provide a public response
|
| Complaint What Happened |
Under a recent direct of all XXXX credit reporting agencies, on behalf of a collective effort of the Federal Trade Commission and the Consumer Financial Protection Bureau, all medical collections can not be posted on a consumer 's credit report until the following criteria is established : The consumer must be given an updated invoice by the service provider, stating that he/she has 30 days to rectify the balance personally or through insurance coverage.
The service provider must state that the invoice will not go into a collection status until the 30-day timeline has been completed, and a specified date must be given to the consumer. A service provider can not submit a medical invoice to a licensed debt collector until after the 30-day timeline has been completed, without exception.
If the 30-day time has passed, the service provider can at that time turn over the invoice to a licensed debt collector in the consumer 's residency state.
The debt collector must submit a written notice of collection, stating that the consumer has 180 days to either rectify the debt personally, settle the debt amicably, or to expedite that an insurance carrier will pay the medical claim. The debt can not be posted on a credit bureau for collection until the 180-day timeline has passed, also without exception.
I hereby state that the attached medical collection is now illegal, and that the new collection guidelines for medical debts are applied to existing collections. The old collections and their processes were not grandfathered in by the change in policy by XXXX XXXX and XXXX respectively. That means all medical debts come off my report and that I must be given a fair chance to rectify the debt through the previously mentioned criteria.
|
| Consumer Consent Provided |
Consent provided
|
|
|
608579
|
2013-11-22
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Not given enough info to verify debt
|
| Sub Product |
Medical
|
| Date Received |
2013-11-22
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2013-11-25
|
| Consumer Consent Provided |
N/A
|
|
|
692894
|
2014-01-30
|
Disclosure verification of debt
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Not given enough info to verify debt
|
| Sub Product |
Medical
|
| Date Received |
2014-01-30
|
| Submitted Via |
Web
|
| Company Response |
Closed
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-01-30
|
| Consumer Consent Provided |
N/A
|
|
|
964532
|
2014-08-01
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical
|
| Date Received |
2014-08-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-08-05
|
| Consumer Consent Provided |
N/A
|
|
|
2576626
|
2017-07-17
|
Communication tactics
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Medical debt
|
| Date Received |
2017-07-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-07-17
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Complaint What Happened |
Receiving constant calls from Escalate, using robo calls, not leaving voicemails, and many of the times there are hangups by them, when I answer the phone. On XXXX here is a list of what this company is doing to numerous people.
XXXX
Block Spam Calls Submit Call Comment Contact Support Blog Press Carriers Sign Up / Login Call From : ( XXXX ) XXXX How do I block calls?
Caller : Escallate LLC Click here for Caller 's Name Caller Type : Collection Agency Spam Call # Collection Agency ( 11 ) # Scam ( 2 ) # RoboCall ( 1 ) Collection Agency Add Comment & Tag This Caller 74 Recent Complaint ( s ) Other Numbers By This Caller ( 0 ) XXXX Recent Blocked Calls Block Spam and Scam Callers Get Call Control on your phone Block unwanted calls and texts.
Eliminate robocall and telemarketing spam.
Identify incoming callers by name.
XXXX
All Comments ( 14 ) XXXX XXXX from ...
XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to Calls several times a week and says they 're collecting a debt. Obvious scam and they give some XXXX number you have to call instead of answering their XXXX number.
Anonymous XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to Caller asked for my spouse 's birthdate which I would not give them - if they really think I owe them debt then they would give me some information to validate that they are legit. Do not provide these people personal information - as debtors they should have everything and be able to provide the information you need to validate THEY are legit. Sincerely, a person with 17 years of banking experience.
Caller : Escallate Anonymous XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to Never ending robo calls. Once a week minimum. No debts outstanding on my end so no reason for debt collector calls. Scam.
XXXX XXXX XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to Called looking for some chick. I am not a chick, and have had the same number since XXXX Caller : Escallate LLC Anonymous XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to Called at XXXX XXXX stickler XX/XX/XXXX XXXX XXXX |Rate Comment +1 Report as inappropriate| Reply to this is a collection agency with many complaints that ignores laws and says they did not make call when I have records, since they are in my state about to bring legal action against them. I hope you all do too, here is their information Escallate LLC www.escallate.com/ Address : XXXX XXXX XXXX XXXX XXXX , XXXX XXXX , OH XXXX Phone : ( XXXX ) XXXX Caller : rude women refused name XXXX XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to They called again - Escalate - do n't owe them any money - SCAMMERS Caller : Escalate XXXX XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to Called today - asked for my Mom - about a business matter..I told them that they called at XXXX one morning - she said that they are allowed to - I asked what company they represented - she hung up on me - I never heard of this Escallate company before ... .anyone know anything about them? Who they represent? where located?
Caller : Escallate Anonymous XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to SCAM! They sounded very professional, and were very polite with me. Left a voicemail and I called back because I thought it was legit. The voicemail said they were a debt collector and to call back at XXXX . I stupidly did confirm my birthdate, and I gave them my current address so that they could send me a paper copy of the debt they said I owed them. I should have known something was up when they said that the bill was originally sent to an address that I have n't lived at in almost 3 years. They said I owed them for $ XXXX for XXXX XXXX I had done this summer at a local hospital, which I had already paid.
Caller : Escalate Anonymous XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to These people are harassing me every day. ..STOP IT!!!!!!!
XXXX
Anonymous XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to Harassing calls Anonymous XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to I got call from this number so many times. Rude lady told me that she is calling from collecting agency and wants my information. When I asked which company and stuff she started becoming rude and hung up. Then she call back again day and becoming rude again. Please, be aware. This is SCAM NEVER GOING TO ANSWER- ...
XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to They can knock themselves out calling my fax machine only noticed this number on CID as a number that was unfamiliar and who I never have received a fax from- so thought I 'd look it up. The fax is set to never ring- its on silence, in another locked office. But the bottom line is I owe NO bills. They can call as many times as they want. They will never get an answer from a human. They must enjoy the sound of the fax tone. LOL. XXXX .
Caller : ESCALLATE XXXX Anonymous XX/XX/XXXX XXXX XXXX |Rate Comment 0 Report as inappropriate| Reply to Scan Add Comment Next Add Audio Recording Upload Allowed max size for the audio file : 10 Mb Learn More By clicking " Next '' you agree with the XXXX Terms of Service and Privacy Policy.
XXXX
Recent Complaint Activity for ( XXXX ) XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX An XXXX user reported as spam XX/XX/XXXX XXXX XXXX Confidence Score ( XXXX ) XXXX High Not Spam?
Activity ( XXXX ) XXXX Tags For ( XXXX ) XXXX # Escallate ( 10 ) # FTC ( 3 ) # Escalate ( 3 ) # Escallate LLC ( 3 ) # Collection ( 2 ) # XXXX ( 2 ) # Federal Trade Commission ( 2 ) # FBI Fraud ( 2 ) # Social Security ( 2 ) # Escalade ( 1 ) Caller Location : USA Trending XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) Folks are talking about our highly rated call blocking app Pretty nice Blocked 5 calls from the same telemarketers in one day, great app.
- XXXX Market User Download at XXXX XXXX Download at App Store Submit Call Comment Contact Support XXXX XXXX XXXX XXXX XXXX + Developed by XXXX XXXX XXXX XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
1076771
|
2014-10-18
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
I do not know
|
| Date Received |
2014-10-18
|
| Submitted Via |
Web
|
| Company Response |
Closed
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-10-24
|
| Consumer Consent Provided |
N/A
|
|
|
1509699
|
2015-08-08
|
Communication tactics
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened to take legal action
|
| Sub Product |
Medical
|
| Date Received |
2015-08-08
|
| Submitted Via |
Web
|
| Company Response |
Closed
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-08-08
|
| Company Public Response |
Company chooses not to provide a public response
|
| Complaint What Happened |
A collection agency ( Escallate , LLC. ) is threatening me with a negative credit report.
A notice was received today that I owe {$140.00} for medical services ( XXXX and XXXX XXXX ).
The bill for the services was never properly explained just sent out to me for payment.
I have XXXX coverage and a supplemental policy through XXXX for the XXXX service. Payments were made by XXXX and XXXX and an unexplained remaining amount billed to me.
I never received any explanation and have not paid the unexplained amount.
Please help me resolve this abusive practice. Thanks.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1189310
|
2015-01-10
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Medical
|
| Date Received |
2015-01-10
|
| Submitted Via |
Web
|
| Company Response |
Closed
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-01-10
|
| Consumer Consent Provided |
N/A
|
|
|
2581523
|
2017-07-21
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2017-07-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2017-07-21
|
| Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
715710
|
2014-02-14
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Medical
|
| Date Received |
2014-02-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-02-14
|
| Consumer Consent Provided |
N/A
|
|
|
1668783
|
2015-11-23
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Medical
|
| Date Received |
2015-11-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2015-11-23
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
I got hurt at work XXXX in XXXX 2015. I went to XXXX hospital. I filled out all of the workers comp paperwork while at the hospital and also gave copies to my employer at the time. I am not responsible for these bills and they keep calling and harassing me.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1377372
|
2015-05-15
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical
|
| Date Received |
2015-05-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-05-15
|
| Company Public Response |
Company chooses not to provide a public response
|
| Complaint What Happened |
They sent my debt to another collector and I paid them but they still have me in collections but I have no account with them.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1773220
|
2016-02-04
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Medical
|
| Date Received |
2016-02-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-02-04
|
| Company Public Response |
Company chooses not to provide a public response
|
| Consumer Consent Provided |
Consent not provided
|
|
|
559486
|
2013-10-15
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
ESCALLATE, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Not given enough info to verify debt
|
| Sub Product |
Medical
|
| Date Received |
2013-10-15
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2013-10-16
|
| Consumer Consent Provided |
N/A
|
|
