|
11328603
|
2024-12-30
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was result of identity theft
|
| Sub Product |
Medical debt
|
| Date Received |
2024-12-30
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-16
|
|
|
7119121
|
2023-06-14
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2023-06-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-07-24
|
| Complaint What Happened |
According to my online doctors portal, I have paid everything that I owed. Now I have bills from the same company saying I still owe {$290.00} as well as them submitting a complaint to collections. Collections says I owe {$170.00}. The portal shows I owe nothing to the company. With the collections letter, it includes an account number that I do not recognize.
|
| Consumer Consent Provided |
Consent provided
|
|
|
11044098
|
2024-12-05
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
I do not know
|
| Date Received |
2024-12-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-12-05
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3849337
|
2020-09-16
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2020-09-16
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-09-17
|
| Complaint What Happened |
I am being harassed by a debt collection company as a result of incompetence on the part of the XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX finance, insurance, and customer service departments. The agency they have sent to harass me is Balanced Healthcare Receivables LLC. I am constantly receiving phone calls and voicemails from their number XXXX. This is happening despite the fact that this debt was paid by my health insurance 2 years ago! I have the documentation from my insurance company ( MVP/Cigna ) proving exactly this and have stated this to both parties on numerous occasions. I have also made numerous requests for them to stop contacting me because this has reached a level of incompetence and harassment and that I can not tolerate, because I have already tried to clarify with both parties more than once that the debt had already been paid. XXXX years ago.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3713945
|
2020-06-24
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2020-06-24
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-06-24
|
| Complaint What Happened |
I was contacted by mail by Balanced Healthcare Receivables, XXXX NH In the letter says that XXXX XXXX placed it with them.
Have asked them to valid the debt, and they have refused, furthermore I stated that I have settled with XXXX XXXX of XXXX XXXX all charges and made a lump payment covering all charges.
I have met abusive and obnoxious people at Balanced Healthcare, whom they accuse me of committing criminal acts, and have violations of the Fair Debt Collection Practices Act. including attempting to collect debts not owed and illegal communication tactics. I followed with a email to XXXX and no one has responded.
|
| Consumer Consent Provided |
Consent provided
|
|
|
2998694
|
2018-08-22
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
No
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2018-08-22
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-08-22
|
| Consumer Consent Provided |
Consent not provided
|
|
|
2842876
|
2018-03-14
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2018-03-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2018-03-14
|
| Complaint What Happened |
I went into XXXX XXXX XXXX XXXX XXXX during XXXX, 2015, after a XXXX XXXX on my hand. At the time I was in College and used my school health insurance, and paid a small co-pay for my visit. The doctor had thought that I might need XXXX but I healed without it. I have been billed for {$510.00} on XX/XX/2015 and XXXX on XX/XX/2015 totalling the amount of {$820.00} for 2 separate appointments, I only went to XXXX XXXX XXXX 1 time for my injury. I did NOT get XXXX on my hand.
|
| Consumer Consent Provided |
Consent provided
|
|
|
1377511
|
2015-05-15
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
No
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
I do not know
|
| Date Received |
2015-05-15
|
| Submitted Via |
Web
|
| Company Response |
Closed
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2015-05-15
|
| Complaint What Happened |
my work phone ( XXXX ) XXXX has been called for more than XXXX times over the past 2 months ( average XXXX a day ) from XXXX, LOOKING FOR THE WRONG PERSON. I 've contacted them 3 times and they keep telling me my number is not on their calling list. But I keep receiving these automated calls as recent as this morning.
|
| Consumer Consent Provided |
Consent provided
|
|
|
8178368
|
2024-01-18
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Medical debt
|
| Date Received |
2024-01-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-01-18
|
| Complaint What Happened |
I went for a XXXX on XX/XX/XXXX, which was supposed to be covered 100 % by my insurance carrier. On XXXX I received a bill for {$290.00} from XXXX XXXX XXXX. I called the billing department and upon looking at my account, she informed me that the insurance claim was mailed to the wrong billing address. She said that she will make a note for re-submission, and to ignore further communication regarding this date of service.
On XXXX, I received a text from XXXX XXXX Debt Collector informing me that I owe {$290.00}. I called XXXX XXXX XXXX XXXX XXXX XXXX XXXX on XX/XX/XXXX and spoke with XXXX XXXX, who informed me that I was removed from collections and they asked XXXX XXXX to pull the debt on XX/XX/XXXX. She said she would re-send my info to collections and ask them to remove me again.
On XXXX I received another text informing me of this debt. I called XXXX XXXX XXXX XXXX and spoke XXXX, who told me it would take up to XXXX days from XX/XX/XXXX for them to review my account and told me to call XXXX XXXX
I called XXXX XXXX after speaking with XXXX XXXX on XX/XX/XXXX. I spoke with XXXX XXXX who told me that I was sent to collections due to coordination of benefits, which could be due to XXXX XXXX needing my secondary insurance ( I only have XXXX insurance ). She advised me to call my insurance and she would put a courtesy hold on my account for XXXX days.
Shortly after, I called my insurance, XXXX, and spoke with XXXX XXXX, who informed me that it was not a coordination of benefits issue because I only had XXXX as my insurance ( which I knew given that the agent I spoke with on XX/XX/XXXX had told me that they sent the claim to the wrong address ). He confirmed that the visit was covered at 100 % and I was not responsible for a XXXX and that the claim was indeed sent to the wrong address. He gave me the correct address for submission, along with the provider customer service number.
I called XXXX XXXX again after speaking with my insurance company and spoke with XXXX, who informed me that they had not received any notifications from XXXX XXXX to remove my account from collections. I attempted to give her the resubmission address for claims, but was told she could not take that information and to call XXXX XXXX XXXX XXXX.
I called XXXX XXXX immediately after and spoke with XXXX. I gave her the resubmission address. After a few minutes, she confirmed that the claim was resubmitted to the correct address, but insurance denied it due to late filing. She stated that they did ask XXXX to remove my account from collections, but it could take up to XXXX days to be reviewed, and to ignore further collection attempts until then.
Today, XX/XX/XXXX, I received a call from XXXX of XXXX XXXX appointments department and I told her I was not keen to make an appointment until they rectify the billing issue. I told her that I should not be penalized because someone from the billing department failed to do their job properly and also informed her that it took me calling my credit card company to fight the {$20.00} copay I was NEVER responsible for, but was forced to make, because they kept telling me that it would take time to reimburse it.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3556854
|
2020-03-06
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2020-03-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-03-06
|
| Complaint What Happened |
Received a bill from Balanced Healthcare Receivables at the beginning of XX/XX/2020. I called XXXX XXXX at the number to tell them to cease and desist or I would contact CFPB. They said okay. I was fine with this acknowledgement. However, after contacting the originator of the healthcare fee listed on document to follow up, XXXX Hospital, the Hospital billing department told me that I had a {$0.00} balance. That made me think that this mailing was a scam so I wanted to contact you regardless.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3231393
|
2019-05-03
|
Communication tactics
|
Debt collection
|
|
| Tags |
Servicemember
|
| Issue |
Communication tactics
|
| Timely |
No
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Medical debt
|
| Date Received |
2019-05-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-05-13
|
| Consumer Consent Provided |
Consent not provided
|
|
|
5939659
|
2022-09-02
|
Written notification about debt
|
Debt collection
|
|
| Issue |
Written notification about debt
|
| Timely |
No
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive notice of right to dispute
|
| Sub Product |
Medical debt
|
| Date Received |
2022-09-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-09-02
|
| Complaint What Happened |
I have been paying the invoice to XXXX monthly. On XX/XX/2022 I received an updated statement of my account that states the last payment I made was XX/XX/2022. On XX/XX/2022 I received collection notice for the balance. I want this off my credit as I have been making regular payments for this bill and when I went to make my regular payment the system denied me. The system never allowed to set up a payment plan as other medical systems allow.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5287070
|
2022-03-04
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
I do not know
|
| Date Received |
2022-03-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-03-04
|
| Consumer Consent Provided |
Consent not provided
|
|
|
3417506
|
2019-10-25
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Medical debt
|
| Date Received |
2019-10-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-10-25
|
| Complaint What Happened |
I received medical services from XXXX XXXX XXXX on XX/XX/2019. I was charged a total of XXXX ( my co-pay/co-insurance ) after my insurance plan paid and processed the claim. I paid in installments. A balance of XXXX was paid in XXXX. Check number XXXX was cashed on XX/XX/2019 by XXXX XXXX.
On XX/XX/2019, I received a voicemail message from debt collector, Balanced Healthcare Receivables ( XXXX ) regarding a debt. I also received a letter the week of XX/XX/2019 requesting payment in the amount of XXXX. I then received more calls on XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX. On XX/XX/2019, I called and spoke to XXXX in XXXX XXXXXXXX XXXX Legal Department-XXXX or XXXX. She confirmed a balance of XXXX on the account. I informed her of the XXXX call from the debt collector and requested a letter in writing regarding the account and that Balance Healthcare should be contacted regarding said balance. She stated a letter will be sent and should be received in about 14 business days. On XX/XX/2019, I spoke to XXXX re : letter that was not received and my conversation with XXXX on XXXX and the additional calls made by the collector. She said to wait until XXXX to receive the letter. I leave a voicemail message for XXXX.
On XX/XX/XXXX, I called and spoke to XXXX again. I am more than frustrated now. I reminded her of our conversation on XXXX and all of the above. I clearly state that I am now being harassed for a debt that was paid. She claims that the letter will be mailed on XX/XX/XXXX and that it should be received in 5 days. On XX/XX/XXXX, XXXX, of Balanced Healthcare Receivables ( XXXX ) leaves another voicemail message regarding her attempt to collect a debt!!
|
| Consumer Consent Provided |
Consent provided
|
|
|
9173500
|
2024-06-04
|
False statements or representation
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
BALANCED HEALTHCARE RECEIVABLES, LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Medical debt
|
| Date Received |
2024-06-04
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-06-04
|
| Complaint What Happened |
For the past 5 years I have had my yearly XXXX XXXX screening at XXXX XXXX XXXX, which has been in the network of my insurance. Following the XXXX XXXX XXXX I had on XXXX, XXXX, XXXX XXXX XXXX recommended a follow-up diagnostic XXXX XXXX XXXX The diagnostic tests were performed on XX/XX/XXXX. However, XXXX XXXX submitted its claim to XXXX, my current insurance provider, under the name of one of its radiologists who was not in XXXX network ; therefore, when XXXX processed the claim my copay was higher than expected. I chose XXXX XXXX XXXX to perform my yearly XXXX XXXX screening because it was part of my insurance network. I am willing to pay the copay designated by XXXX for providers in the network ( see attached ). On XX/XX/XXXX, I communicated to a XXXX XXXX XXXX representative the fact that the bill was submitted out of the network ; she said that it wasn't. The same day I was told by a XXXX representative that she was going to have XXXX XXXX XXXX resubmit the claim because indeed it was part of the network. I received a debt collection letter from Balanced Healthcare Receivables dated XX/XX/XXXX, requesting {$110.00}.
|
| Consumer Consent Provided |
Consent provided
|
|
