3297232
|
2019-07-05
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Ray Klein, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Other debt
|
Date Received |
2019-07-05
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-07-05
|
Consumer Consent Provided |
Consent not provided
|
|
3389494
|
2019-09-28
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
Ray Klein, Inc.
|
Product |
Debt collection
|
Sub Issue |
Threatened or suggested your credit would be damaged
|
Sub Product |
Other debt
|
Date Received |
2019-09-28
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-09-28
|
Consumer Consent Provided |
Consent not provided
|
|
2643536
|
2017-08-09
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Ray Klein, Inc.
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Other debt
|
Date Received |
2017-08-09
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-08-09
|
Complaint What Happened |
Filed a complaint with XXXX consumer affairs. According to Consumer Affairs Professional Credit Services, they are not license in the state of New York. They continue to add $ 1-2 dollars to the balance every month. This collection was also included in my discharge bankruptcy.
|
Consumer Consent Provided |
Consent provided
|
|
2716089
|
2017-10-30
|
Written notification about debt
|
Debt collection
|
|
Tags |
Older American
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Ray Klein, Inc.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive notice of right to dispute
|
Sub Product |
Other debt
|
Date Received |
2017-10-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-10-30
|
Company Public Response |
Company can't verify or dispute the facts in the complaint
|
Complaint What Happened |
XX/XX/XXXX, I purchased a cell phone [ {$160.00} ] from highly endorsed ad in the XXXX mag. XX/XX/XXXX phone failed to connect on the XXXX network when I was stranded due to auto breakdown and was unable to reach XXXX XXXX XXXX XXXX. for a tow. The 2nd time was my attempt to connect to XXXX XXXX XXXX XXXX. with the identical problem. XXXX XXXX allowed a replacement swap. Assuming I was now trouble-free, the same problem occurred when in XX/XX/XXXX, my car was on a mechanic 's lift and I tried to call XXXX [ XXXX XXXX, NY ]. XXXX sent another SIM card, but the problem continued o exist ONLY on the XXXX network except for XXXX XXXX own test XXXX number which I thought was strange. Meanwhile, I had been paying in FULL, monthly and on time for defective equipment! The problem : - I could hear the other party, they could not hear me AND the cell phone failed to recognize dialing prompts on the XXXX numbers on all 3 occasions. I had had enough, needed another reliable phone immediately for a long distance drive. I went to a nearby mobile phone XXXX store to see if the rep. could duplicate my issue or show me if I was doing something wrong, before I made another purchase. He also tried those same numbers and concurred with the asst. mgr. as a witness. The defective phone [ via XXXX ] used XXXX XXXX XXXX tower and my new purchase [ {$110.00} ] via XXXX ALSO uses the XXXX XXXX XXXX tower. I tested the new phone before leaving the shop XX/XX/XXXX which is when I switched my number to XXXX. and have had trouble-free service ever since. I reported this to XXXX in XX/XX/XXXX, rcvd a response from them XX/XX/XXXX over my last bill which, disgusted with the partial service, I decided to abort on my credit card. XXXX sent me a letter XX/XX/XXXX indicating I now had a XXXX balance. Thus, I assumed all was over. I had paid for months not aware that I only had partial capability with the equipment. Reported this to XXXX, XXXX [ where I purchased the phone ], NYS AG, which unable to get a resolve forwarded it to the AG ofc. in XXXX, OR, which has done nothing. Now the matter has been referred to Collections to the escalated amount of [ {$99.00} ]. XXXX alleges my bank took two weeks to send the dispute charge. XXXX does not deserve any more since I had paid for service it could not even provide over the 7.5 months I kept the phone!! THIS IS ELDER ABUSE and harassment. I asked them to compromise and all it provided was a {$23.00} credit. I should have given them my XX/XX/XXXX tow bill of [ {$120.00} ], had I gotten though to XXXX my tow would have been FREE!. I have spent enough, have endured aggravation, ... whatever happened to the customer is right? Why would I go through all this trouble.I told XXXX I did not have {$99.00}, that it did n't deserve anyway. XXXX told me to return the replacement phone to be tested and needed my cell number to do so even after I purchased a new phone elsewhere and switched my number. I told them if they send a pre-paid mailer I would. XXXX did not., The OR AG ofc. has done nothing. I have reference numbers for all these contacts. I have never in my life gone through such insensitive, disrespect as a consumer. I 've reference numbers for all the contacts and all correspondence.
|
Consumer Consent Provided |
Consent provided
|
|
8805036
|
2024-04-18
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Ray Klein, Inc.
|
Product |
Debt collection
|
Sub Issue |
Debt is not yours
|
Sub Product |
Other debt
|
Date Received |
2024-04-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-04-18
|
Complaint What Happened |
Someone used my information to get a phone in my name. I am not responsible for this debt it is fraud
|
Consumer Consent Provided |
Consent provided
|
|
1241046
|
2015-02-14
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
Ray Klein, Inc.
|
Product |
Debt collection
|
Sub Issue |
Indicated shouldn't respond to lawsuit
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2015-02-14
|
Submitted Via |
Web
|
Company Response |
Closed
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-02-14
|
Consumer Consent Provided |
N/A
|
|
5697198
|
2022-06-22
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Ray Klein, Inc.
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Credit reporting
|
Date Received |
2022-06-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-06-22
|
Consumer Consent Provided |
Consent not provided
|
|