11658477
|
2025-01-17
|
Confusing or missing disclosures
|
Debt or credit management
|
|
Tags |
Older American
|
Issue |
Confusing or missing disclosures
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt or credit management
|
Sub Product |
Debt settlement
|
Date Received |
2025-01-17
|
Submitted Via |
Phone
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-17
|
Consumer Consent Provided |
N/A
|
|
11777233
|
2025-01-26
|
Didn't provide services promised
|
Debt or credit management
|
|
Issue |
Didn't provide services promised
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt or credit management
|
Sub Product |
Credit repair services
|
Date Received |
2025-01-26
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-26
|
|
11833303
|
2025-01-29
|
Confusing or missing disclosures
|
Debt or credit management
|
|
Issue |
Confusing or missing disclosures
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt or credit management
|
Sub Product |
Debt settlement
|
Date Received |
2025-01-29
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-29
|
|
8099998
|
2024-01-03
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt collection
|
Sub Issue |
Threatened to sue you for very old debt
|
Sub Product |
I do not know
|
Date Received |
2024-01-03
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-02-08
|
Complaint What Happened |
I received an email from XXXX. email copy and pasted, Dear XXXX XXXX, We are contacting you regarding File No : XXXX, which has a total balance at placement of {$3600.00} and is currently with XXXX Despite our attempts to contact you on your phone number, XXXX, regarding these debts, we have not received a response from you. As a result, XXXX XXXX XXXX has marked this file as a flat refusal to pay and has sold the account to our office for collection by legal means.
If you do not respond to this notification, legal action will be taken against you, and the charges will amount to {$11000.00}. We urge you to respond with your intentions in order to resolve this matter and avoid further proceedings.
We offer several repayment options to settle your debt, including : - Option 1 : XXXX months of {$180.00} - Option 2 : XXXX months of {$220.00} ( saving {$220.00} ) - Option 3 : XXXX months of {$310.00} ( saving {$500.00} ) - Option 4 : XXXX months of {$470.00} ( saving {$750.00} ) - Option 5 : XXXX payment of {$2600.00} ( saving {$1000.00} ) Please let us know which option you prefer by today to avoid legal action. This is your last and final chance to settle this file.
Thank you for your attention to this matter.
Sincerely, National Debt Relief, LLC XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX | FDCPA Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Confidentiality Statement & Notice : This email is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521, and intended only for the use of the individual or entity to which it is addressed.
Any unauthorized review, retransmission, dissemination, or other use of the original message and any attachments is strictly prohibited. If you received this electronic transmission in error, please reply to the sender and permanently delete this message.
Copyright 2021 National Debt Relief | Privacy | Terms of use | Carrier.
I am unaware of XXXX or any loans by this company.
|
Consumer Consent Provided |
Consent provided
|
|
10511104
|
2024-10-19
|
Didn't provide services promised
|
Debt or credit management
|
|
Issue |
Didn't provide services promised
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt or credit management
|
Sub Product |
Debt settlement
|
Date Received |
2024-10-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-10-19
|
Complaint What Happened |
National Debt Relief promised to help me settle debts with creditors. However they did not live up to their promise and just continuously took money monthly from my account to which the creditors only got {$200.00}. Ive attached the statements I received and now I face severe financial crisis. I want my money returned
|
Consumer Consent Provided |
Consent provided
|
|
9246902
|
2024-06-13
|
Charged upfront or unexpected fees
|
Debt or credit management
|
|
Tags |
Older American
|
Issue |
Charged upfront or unexpected fees
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt or credit management
|
Sub Product |
Debt settlement
|
Date Received |
2024-06-13
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-06-13
|
Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
Complaint What Happened |
We signed up with National debt relief in XXXX of XXXX. We have 23 creditors that we enrolled with them. As of today XX/XX/XXXX we have given them XXXX of which XXXX was paid to 5 different creditors out of the 23. The rest of the money has been their fees. I have called them several times to inquire and complain that they keep taking their own fee but not paying off our creditors or making any other settlements. Their response was to wait another few months and we would see other settlements. We have not seen any movement and honestly we would like our money back from them. This is robbery we are struggling to make ends meet and trying our hardest to pay back our creditors as best as we can.
|
Consumer Consent Provided |
Consent provided
|
|
8885530
|
2024-04-29
|
Didn't provide services promised
|
Debt or credit management
|
|
Issue |
Didn't provide services promised
|
Timely |
No
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt or credit management
|
Sub Product |
Debt settlement
|
Date Received |
2024-04-29
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-04-29
|
Complaint What Happened |
I signed up for National Debt Relief in XXXX of XXXX. I had been a victim of XXXX and fraud of the company I got it from, causing a domino effect of debt to accumulate ( the fraud prevented any gov assistance for 7 months ) which compounded with being a victim of a XXXX XXXX XXXXXXXX just before XXXX fell. I have had my entire lifes savings and work taken from me through no fault of my own. I wanted to settle down the debts though so I may move forward someday. This company when I called in XXXX, ended up speaking to me for approximately 2 hours in the initial call. They did not disclose any information about their own fees, only that they were there to negotiate new lower balances for the 5 credit card accounts enrolled. I have been paying XXXX $ every other week since, contributing to these balances, 3 of which had been lowered.
I had a change in circumstance in XX/XX/XXXX that resulted in being able to pay {$4000.00} towards the debts.
I called again, twice, to specify my payment was only authorized to go towards 3 specific accounts out of those 5 to settle as many as possible to improve my credit so I may get a new car with better credit.
When I called after the payment processed some days later to verify the accounts were paid, I was told of a new settlement fee on the other 2 accounts which total just under the balance fee. Approximately {$2000.00} of that {$4000.00} went towards a settlement fee that I did not authorize. Not only that, but at no point in time was this settlement fee made clear to me from sign up to now. I have no idea where it came from, but it is equivalent to what my biggest account balances already are, effectively doubling my debt, not relieving it as initially thought. Id been under extreme duress as a XXXX XXXX XXXX XXXX XXXX XXXX where health issues have mounted in total lack of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
I requested someone from the company explain why no employee explained their settlement fee until I made a $ XXXX payment that they assured me would be processed as I specified, half of which was taken by this company with new fees that doubled my debt, not relieved it, that Id never seen before or heard before. When I asked them to explain why this is the first I am hearing of this, and to please process as requested, I was literally laughed at like Im stupid and was told through a clear smirk on the phone that Yeah, youll never get that back.
I was told a supervisor would call me back at XXXX on monday, today, to answer my 2 questions. This has not been done either. I am sick to my stomach at this situation as a customer ; I have just been violated all over again without consequence yet.
|
Consumer Consent Provided |
Consent provided
|
|
9222662
|
2024-06-10
|
Confusing or misleading advertising or marketing
|
Debt or credit management
|
|
Issue |
Confusing or misleading advertising or marketing
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt or credit management
|
Sub Product |
Debt settlement
|
Date Received |
2024-06-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-06-10
|
Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
Complaint What Happened |
Last year XX/XX/year> - I started with National Debt Consolidation. They fauled my Credit Scores. So now I have low Credit Scores. They seemed good at 1st. Very misleading. So now I have to fix my own Credit Problems. They even had my Credit Cards closed out. Which is Ridiculous & Upsetting to me. This Company shouldn't be in business. They are at fault. They need to fix this.
Thank you.
|
Consumer Consent Provided |
Consent provided
|
|
12226696
|
2025-02-26
|
Confusing or missing disclosures
|
Debt or credit management
|
|
Issue |
Confusing or missing disclosures
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt or credit management
|
Sub Product |
Debt settlement
|
Date Received |
2025-02-26
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-02-26
|
|
12184627
|
2025-02-23
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Tags |
Older American
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Old information reappears or never goes away
|
Sub Product |
Credit reporting
|
Date Received |
2025-02-23
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-02-23
|
|
12611707
|
2025-03-22
|
Didn't provide services promised
|
Debt or credit management
|
|
Issue |
Didn't provide services promised
|
Timely |
Yes
|
Company |
NATIONAL DEBT RELIEF LLC
|
Product |
Debt or credit management
|
Sub Product |
Debt settlement
|
Date Received |
2025-03-22
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-03-22
|
|