1954933
|
2016-06-06
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2016-06-06
|
Submitted Via |
Web
|
Company Response |
Closed
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-08-03
|
Consumer Consent Provided |
Consent not provided
|
|
1584306
|
2015-09-29
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
I do not know
|
Date Received |
2015-09-29
|
Submitted Via |
Web
|
Company Response |
Closed
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2015-09-29
|
Consumer Consent Provided |
Other
|
|
942179
|
2014-07-17
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Debt is not mine
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2014-07-17
|
Submitted Via |
Phone
|
Company Response |
Closed
|
Consumer Disputed |
No
|
Date Sent To Company |
2014-07-22
|
Consumer Consent Provided |
N/A
|
|
2002317
|
2016-07-08
|
False statements or representation
|
Debt collection
|
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2016-07-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-07-08
|
Complaint What Happened |
My name is XXXX XXXX. I have had XXXX service since XXXX XXXX. I first required their services at XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, NY XXXX. The bill was automatically drafted out of my bank account every month. Between XXXX and XXXX XXXX, I called to change my adress to XXXX XXXX XXXX. XXXX XXXX XXXX, XXXX, NY XXXX. This address was XXXX block away from the previous address. They told me that there would be no problem. They did the transfer and Installation, after that I did not hear from them again. I then received a bill of {$1500.00} from XXXX and some debt collectors called Virtuoso Sourcing Group. I then called ADT to understand what was going on. They told me that is the bill from the remaining of the balance that was not paid. I explained that all I did was transfer the account to another address but that the contract should of been the same. They said that once an address is changed, the contract is done and a new one starts. I never received such information. XXXX concealed information from me and did not tell me the terms of the contract regarding the change of address and that it would have to be a new contract in the new address.
|
Consumer Consent Provided |
Consent provided
|
|
1993100
|
2016-06-30
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2016-06-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-06-30
|
Consumer Consent Provided |
Consent not provided
|
|
2763013
|
2017-12-23
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Other debt
|
Date Received |
2017-12-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-12-23
|
Complaint What Happened |
I received a collection letter from the company Virtuoso back on XXXX XXXX XXXX regarding a charge from XXXX. I sent a certified letter on XXXX XXXX XXXX XXXX and also the collection agency. As of today I have never heard from XXXX or the collection agency regarding my dispute letter. Today XXXX XXXX I receive a new collection letter from the company XXXX telling me that XXXX has now turn my account over to them. I contacted XXXX today regarding this letter and they told me they never received my dispute nor anything from the collection agency saying I was disputing it. I have the signed certified receipts showing that both companies receive them. Is n't it a law that the company and the collection agency have to reply to a dispute?
|
Consumer Consent Provided |
Consent provided
|
|
2324624
|
2017-02-02
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
Yes
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2017-02-02
|
Submitted Via |
Web
|
Company Response |
Closed
|
Consumer Disputed |
Yes
|
Date Sent To Company |
2017-02-02
|
Consumer Consent Provided |
Consent not provided
|
|
1529147
|
2015-08-20
|
False statements or representation
|
Debt collection
|
|
Tags |
Servicemember
|
Issue |
False statements or representation
|
Timely |
Yes
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Attempted to collect wrong amount
|
Sub Product |
Other (i.e. phone, health club, etc.)
|
Date Received |
2015-08-20
|
Submitted Via |
Web
|
Company Response |
Closed
|
Consumer Disputed |
No
|
Date Sent To Company |
2015-08-30
|
Complaint What Happened |
A rep.at XXXX signed me up for a lease without my knowledge, I attempted to correct it from the time I recd the bill and they did not believe me, then the reps that would listen, kept telling me there was no such plan, over and over they declinded to understand what had happened, I had been wuth them for a few yrs, went in for my free phone upgrade, and the guy signed me up for something I did not ask for, it was the third bill that had finally told me the plan ... befire I knew it it was in collections, now im harrassed by them..XXXX did me wrong, and lost a loyal customer because of a crooked salesperson.
|
Consumer Consent Provided |
Consent provided
|
|
2331932
|
2017-02-07
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
I do not know
|
Date Received |
2017-02-07
|
Submitted Via |
Postal mail
|
Company Response |
Closed
|
Consumer Disputed |
No
|
Date Sent To Company |
2017-02-10
|
Consumer Consent Provided |
N/A
|
|
8326647
|
2024-02-12
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
No
|
Company |
VIRTUOSO SOURCING GROUP, LLC.
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Other debt
|
Date Received |
2024-02-12
|
Submitted Via |
Web
|
Company Response |
Untimely response
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-02-12
|
Consumer Consent Provided |
Consent not provided
|
|