11447469
|
2025-01-09
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Credit inquiries on your report that you don't recognize
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-09
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-09
|
|
10484579
|
2024-10-18
|
Managing the loan or lease
|
Vehicle loan or lease
|
|
Issue |
Managing the loan or lease
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Vehicle loan or lease
|
Sub Issue |
Problem with fees charged
|
Sub Product |
Loan
|
Date Received |
2024-10-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-10-18
|
Complaint What Happened |
On XXXX XXXX XXXX I paid the current month and the upcoming month in XXXX payment. I called and spoke to a representative at First help financial and was told it was find. The following month the company attempted to draw funds again for the month that was already paid resulting in NSF fee and a mark against my credit for non-payment.
I called the company again on XXXX XXXX XXXX to ask about the additional fee and the NSF in the system on my account.
I requested that the fee be removed and was told that there was a NSF fee and it can not be removed.
Company refused to reverse the NSF fee.
This company is not fair to customers and has no representation here in the US that understand financial law.
|
Consumer Consent Provided |
Consent provided
|
|
6907356
|
2023-04-30
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Credit inquiries on your report that you don't recognize
|
Sub Product |
Credit reporting
|
Date Received |
2023-04-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-04-30
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
In XX/XX/XXXX of 2022 And XX/XX/2022 I went to check cars in dealerships. They were so aggressive to me and pushy. I notified them not to check my credit I told them my case and now when I checked they ignored me my desition and without my permission they did hard inquiries or run my credit. I am so mad and I found juat now that I have more than 13 hard inquires that affected me in my credit score. Those seller are super abusive they don't care about you just sell and make money.
I called XXXX l, XXXX and XXXX they suggested me to reported them here. Here is the list the 3 XXXX XXXX XXXX shared with me to dispute : XXXX. They check XXXX XXXX - Date : XX/XX/2022 XXXX. First Help Financial - XX/XX/2022 XXXX. XXXX XXXX - XX/XX/2022 XXXX. XXXX Bank ( 2 times they checked ) XXXX. XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX. XXXXFirst Help Financial XXXX. XXXX XXXX ( 2 times checked ) XXXX. XXXX XXXX XXXX. XXXX XXXX XXXX. XXXX XXXX XXXX. XXXX XXXX
|
Consumer Consent Provided |
Consent provided
|
|
8241713
|
2024-01-29
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Credit inquiries on your report that you don't recognize
|
Sub Product |
Credit reporting
|
Date Received |
2024-01-29
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-29
|
Consumer Consent Provided |
Consent not provided
|
|
9121688
|
2024-05-29
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Report provided to employer without your written authorization
|
Sub Product |
Other personal consumer report
|
Date Received |
2024-05-29
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-05-29
|
Consumer Consent Provided |
Consent not provided
|
|
9808233
|
2024-08-16
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2024-08-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-08-16
|
Consumer Consent Provided |
Consent not provided
|
|
7543513
|
2023-09-13
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2023-09-13
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-09-13
|
Consumer Consent Provided |
Consent not provided
|
|
7820804
|
2023-11-09
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2023-11-09
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-11-09
|
Consumer Consent Provided |
Consent not provided
|
|
6660194
|
2023-03-07
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Credit reporting
|
Date Received |
2023-03-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-03-07
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
Other
|
|
6607906
|
2023-02-23
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Credit inquiries on your report that you don't recognize
|
Sub Product |
Credit reporting
|
Date Received |
2023-02-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-02-23
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
After I decided to not purchase a vehicle and I left from the dealer, the sales representative proceeded to send out my credit application with out my consent still looking to get a sale on the vehicle
|
Consumer Consent Provided |
Consent provided
|
|
4986637
|
2021-12-08
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Old information reappears or never goes away
|
Sub Product |
Credit reporting
|
Date Received |
2021-12-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-12-08
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Complaint What Happened |
On XX/XX/XXXX of this past year I received XXXX hard inquiries on my credit report. During that time XX/XX/XXXX and XX/XX/XXXX I recently purchased a XXXX XXXX in full from XXXX XXXX XXXX. They unauthorized contacted XXXX XXXX, XXXX XXXX auto, and first help finance.
The XXXX that I purchased off of them they sold me a lemon, no loan was taken out the car was paid in full and not even XXXX minutes off the lot, we return the car to the dealership and got our money back. The main manageXXXX at this dealership assisted us through it all yet I still have these unknown errors on my account which ultimately hurt my credit report.
|
Consumer Consent Provided |
Consent provided
|
|
11954480
|
2025-02-05
|
Problem when making payments
|
Credit card
|
|
Issue |
Problem when making payments
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Credit card
|
Sub Issue |
You never received your bill or did not know a payment was due
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-02-05
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-02-05
|
|
12284700
|
2025-03-02
|
Managing the loan or lease
|
Vehicle loan or lease
|
|
Issue |
Managing the loan or lease
|
Timely |
Yes
|
Company |
First Help Financial, LLC
|
Product |
Vehicle loan or lease
|
Sub Issue |
Billing problem
|
Sub Product |
Loan
|
Date Received |
2025-03-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-03-02
|
|