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2117809
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2016-09-19
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Disclosure verification of debt
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Debt collection
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|
| Issue |
Disclosure verification of debt
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| Timely |
Yes
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| Company |
CFM Group LLC
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| Product |
Debt collection
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| Sub Issue |
Right to dispute notice not received
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| Sub Product |
Other (i.e. phone, health club, etc.)
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| Date Received |
2016-09-19
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| Submitted Via |
Web
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| Company Response |
Closed with monetary relief
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| Consumer Disputed |
No
|
| Date Sent To Company |
2016-09-19
|
| Complaint What Happened |
I was harassed by a company called cfm about a debt over a credit card machine from XXXX, I had started a small business, I started seeing fees and money being syphened out of the account by XXXX, more than the terminal was processing, the location was then moved and the rep switched out the machine, still money kept getting taken from them and the account was cancelled, there re rep was no longer available, and they all of a sudden called me out of the blue threatening me about a account balance, for the agreement on the machine, we agreed to a settlement, then i started getting more calls turns out the rep redid the contract for an additional 3 yrs with a new account number and now they are threatening for payment on that, again a settlement was reached and now all of a sudden XXXX put a unpaid balance on my credit report, as it stands i finally got an email company poorly written of the contract which does not contain my signature but some else signed my mane too, there rep rep )
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| Consumer Consent Provided |
Consent provided
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|
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1327300
|
2015-04-13
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Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
CFM Group LLC
|
| Product |
Debt collection
|
| Sub Issue |
Not given enough info to verify debt
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2015-04-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
No
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| Date Sent To Company |
2015-04-13
|
| Complaint What Happened |
I was contacted by XXXX XXXX of CFM Group of XXXX GA regarding a supposed {$680.00} debt from XXXX XXXX about a credit card machine that I owe.
I signed a 3 year contract with XXXX a long time ago with a business that is now closed. The contract stated that in order for me to get the machine for free, I would need to fulfill a 3 year term. Little did I know it had a clause about auto-renewal.
XXXX never contacted me in regards to the machine, waited a couple of years and sold my account and this supposed debt to CFM claiming I owe them the machine.
Not once did I receive a notification by mail regarding this matter, even though I have given XXXX XXXX my home address. The only thing they sent me ( by email ) is a vague contract from XXXX. I have reviewed the contract and no where does it state the price of the machine and what I would need to pay. I have asked XXXX repeatedly to verify my debt and send me an invoice, any kind of invoice with the amount and detailing how much I owe ... and he has not done so. I even spoke to his supervisor who stated they dont have that information, all they get is an amount in an XXXX sheet from XXXX and are unable to provide me anything other than the contract. I wanted to send a legal correspondence to NAB and have asked them for a physical address ( XXXX XXXX XXXX ) and they refuse to give it to me. I 'm assuming this is so that they can say I never sent anything since I will not get delivery confirmation.
In addition, XXXX constantly emails me my full social security number and I have asked him not to do so numerous times. My email was recently hacked and I 'm afraid my personal information is out there.
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| Consumer Consent Provided |
Consent provided
|
|
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2068695
|
2016-08-18
|
Disclosure verification of debt
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Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
Yes
|
| Company |
CFM Group LLC
|
| Product |
Debt collection
|
| Sub Issue |
Not disclosed as an attempt to collect
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| Sub Product |
I do not know
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| Date Received |
2016-08-18
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| Submitted Via |
Web
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| Company Response |
Closed with non-monetary relief
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| Consumer Disputed |
No
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| Date Sent To Company |
2016-08-18
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| Complaint What Happened |
I do not know what this account is, no one from this company has ever tried to contact me about this debt. If I know about it I would have paid.
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| Consumer Consent Provided |
Consent provided
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2216444
|
2016-11-20
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Cont'd attempts collect debt not owed
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Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
CFM Group LLC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
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| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-11-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
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| Consumer Disputed |
No
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| Date Sent To Company |
2016-11-20
|
| Complaint What Happened |
I am being contacted and harassed by CFM Group in XXXX, GA re : debt collection on behalf of XXXX XXXX ( Uniform services provider ), which I do not owe. I bought a business in XXXX XXXX and had been getting uniform supplies from XXXX till XXXX XXXX, XXXX. There was no contract signed with XXXX by us. We decided to stop the services effective XXXX/XXXX/XXXX due to cost issues. A letter stating about termination of services was sent by mail to them. We did pay all the dues for services received from them. Last statement XXXX/XXXX/XXXX for {$61.00} was paid as well. They sent another invoice XXXX/XXXX/XXXX ( though no more services were received after XXXX/XXXX/XXXX ) stating that we owed them {$1300.00} ( with no explanations for charges of {$1000.00} in that statement ). Note : Weekly bills used to be around {$60.00}. They started harassing that previous owner had signed a contract and that i am responsible for it too. I tried to clarify that I have never signed a contract and thus have the right to cancel it any moment. I wrote them few letters but they never got back to me about explanation of charges. Now CFM has been contacting me with a bill which is 3 times higher the original demanded amount more than {$3000.00} claiming that these include their fees. Not only that the numbers that they provide me with on the phone ( which they claim were on the statement ) does not even match the one on my last statement sent by XXXX. The representative keeps on calling 2-3 times a day during business hours demanding for our credit card number. He does not want to provide any explanation for charges and uses very harsh and threatening language when we try to say anything about justifying the charges. He keeps on making different offers to settle it though I do not owe them anything. But his harassment continues. I request you to help me getting out of this harassment and close this matter with all due fairness.
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| Consumer Consent Provided |
Consent provided
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