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CREDENCE RESOURCE MANAGEMENT, LLC

Company Details

Name: CREDENCE RESOURCE MANAGEMENT, LLC
Jurisdiction: New York
Legal type: FOREIGN LIMITED LIABILITY COMPANY
Status: Active
Date of registration: 27 Nov 2013 (11 years ago)
Entity Number: 4493320
ZIP code: 12207
County: Albany
Place of Formation: Nevada
Address: 80 STATE STREET, ALBANY, NY, United States, 12207

Contact Details

Phone +1 678-395-3217

Phone +1 214-718-3983

DOS Process Agent

Name Role Address
C/O CORPORATION SERVICE COMPANY DOS Process Agent 80 STATE STREET, ALBANY, NY, United States, 12207

Licenses

Number Status Type Date End date
2067275-DCA Active Business 2018-03-05 2025-01-31
2067278-DCA Active Business 2018-03-05 2025-01-31
2015376-DCA Inactive Business 2014-11-07 2019-01-31
2002114-DCA Inactive Business 2014-01-02 2019-01-31

History

Start date End date Type Value
2013-11-27 2023-11-01 Address 80 STATE STREET, ALBANY, NY, 12207, 2543, USA (Type of address: Service of Process)

Filings

Filing Number Date Filed Type Effective Date
231101036197 2023-11-01 BIENNIAL STATEMENT 2023-11-01
211101004047 2021-11-01 BIENNIAL STATEMENT 2021-11-01
191113060071 2019-11-13 BIENNIAL STATEMENT 2019-11-01
171120006257 2017-11-20 BIENNIAL STATEMENT 2017-11-01
151124006117 2015-11-24 BIENNIAL STATEMENT 2015-11-01
131127000164 2013-11-27 APPLICATION OF AUTHORITY 2013-11-27

Complaints

Start date End date Type Satisafaction Restitution Result
2020-07-07 2020-07-22 Billing Dispute Yes 0.00 Resolved and Consumer Satisfied
2020-06-12 2020-06-23 Harassment Yes 387.00 Bill Reduced
2020-04-14 2020-05-12 Misrepresentation Yes 0.00 Resolved and Consumer Satisfied
2019-09-24 2019-10-21 Billing Dispute Yes 285.00 Bill Reduced
2019-06-24 2019-07-18 Exchange Goods/Contract Cancelled Yes 0.00 Resolved and Consumer Satisfied
2019-05-17 2019-05-30 Billing Dispute Yes 562.00 Bill Reduced
2019-05-06 2019-06-13 Billing Dispute Yes 0.00 Resolved and Consumer Satisfied
2018-02-23 2018-03-19 Other Yes 384.00 Bill Reduced
2018-02-09 2018-02-23 Misrepresentation Yes 0.00 Resolved and Consumer Satisfied
2016-02-18 2016-03-21 Billing Dispute Yes 158.00 Bill Reduced

Fine And Fees

Fee Sequence Id Fee type Status Date Amount Description
3586784 RENEWAL INVOICED 2023-01-24 150 Debt Collection Agency Renewal Fee
3586933 RENEWAL INVOICED 2023-01-24 150 Debt Collection Agency Renewal Fee
3289827 RENEWAL INVOICED 2021-01-29 150 Debt Collection Agency Renewal Fee
3289831 RENEWAL INVOICED 2021-01-29 150 Debt Collection Agency Renewal Fee
3286790 LICENSE REPL CREDITED 2021-01-24 15 License Replacement Fee
3279327 LICENSE REPL INVOICED 2021-01-05 15 License Replacement Fee
3273546 LICENSE REPL INVOICED 2020-12-22 15 License Replacement Fee
3273564 LICENSE REPL INVOICED 2020-12-22 15 License Replacement Fee
2974231 RENEWAL INVOICED 2019-02-01 150 Debt Collection Agency Renewal Fee
2974238 RENEWAL INVOICED 2019-02-01 150 Debt Collection Agency Renewal Fee

CFPB Complaint

Complaint Id Date Received Issue Product
11547961 2025-01-15 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product I do not know
Date Received 2025-01-15
Submitted Via Phone
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-15
Consumer Consent Provided N/A
8278704 2024-02-04 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product I do not know
Date Received 2024-02-04
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-02-04
Consumer Consent Provided Consent not provided
11361548 2025-01-03 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product I do not know
Date Received 2025-01-03
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-03
11971127 2025-02-06 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product Telecommunications debt
Date Received 2025-02-06
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-02-06
11932881 2025-02-04 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2025-02-04
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-02-04
11550769 2025-01-15 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Credence Resource Management, LLC
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-15
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-30
11701316 2025-01-22 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Telecommunications debt
Date Received 2025-01-22
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-22
11634253 2025-01-18 False statements or representation Debt collection
Tags Servicemember
Issue False statements or representation
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product I do not know
Date Received 2025-01-18
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-18
11464661 2025-01-10 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Telecommunications debt
Date Received 2025-01-10
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-10
11263848 2024-12-25 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product Telecommunications debt
Date Received 2024-12-25
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2024-12-25
8153652 2024-01-13 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Telecommunications debt
Date Received 2024-01-13
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-01-13
Complaint What Happened On XX/XX/2023 the debt of the amount of {$1900.00} was disputed on XXXX and XXXX as being not a valid debt. The collection company CREDENCE RESOURCE MANAGE XXXX XXXX XXXX XXXX XXXX XXXX, TX XXXX still has not reach out to me to provide a legally required debt validation letter, which outlines what debt and original contract, creditor information payment history, proof of ownership. The statute of limitation on New York State debt is 3 years. This debt is incorrect on my credit report and should be removed due to it being time- barred and falsely stated.
Consumer Consent Provided Consent provided
11455647 2025-01-09 Problem with fraud alerts or security freezes Credit reporting or other personal consumer reports
Issue Problem with fraud alerts or security freezes
Timely Yes
Company Credence Resource Management, LLC
Product Credit reporting or other personal consumer reports
Sub Product Credit reporting
Date Received 2025-01-09
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-09
11350110 2025-01-02 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Telecommunications debt
Date Received 2025-01-02
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-02
11349343 2025-01-02 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt was paid
Sub Product Telecommunications debt
Date Received 2025-01-02
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2025-01-02
10137819 2024-09-16 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt was paid
Sub Product Other debt
Date Received 2024-09-16
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-09-16
Consumer Consent Provided Consent not provided
6774808 2023-03-30 Written notification about debt Debt collection
Issue Written notification about debt
Timely No
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product I do not know
Date Received 2023-03-30
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-03-30
Consumer Consent Provided Consent not provided
11153277 2024-12-15 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Credence Resource Management, LLC
Product Credit reporting or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2024-12-15
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2024-12-15
9961415 2024-08-30 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Telecommunications debt
Date Received 2024-08-30
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-08-30
Complaint What Happened I DO NOT OWE THIS DEBT : I would like to file a complaint against CREDENCE RESOURCE MANAGE. I received a notification through XXXX on XX/XX/XXXX that CREDENCE RESOURCE MANAGE has placed a collection on my credit report. I immediately contacted XXXX and informed them that I had no CREDENCE RESOURCE MANAGE or on which company 's behalf were they trying to collect a debt. I haven't received any notices from CREDENCE RESOURCE MANAGE this was the first time that I heard of them. XXXX informed me that the original debt collector was XXXX XXXX XXXX. I do not owe XXXX XXXX XXXX any money. I purchased a phone from XXXX back in XX/XX/XXXX at XXXX. XXXX is an authorized dealer for XXXX XXXX XXXX. I returned to the store within 8 days to return the device because it was glitching, and I requested a new device. XXXX requested that I let their technical support team look at the device and I declined I wanted a brand new device because it was clear that the device that I purchased was having some issues. XXXX stated that they did not have the same device in the color that I purchased. At that point, I requested to return the device which I did. In XX/XX/XXXX I received a final bill from XXXX XXXX XXXX for XXXX which I called in and disputed because I returned the device XXXX days after I received it because the device was defective and XXXX XXXX XXXX credited the {$160.00} charge. Around 6 months later I received a charge from. XXXX XXXX XXXX for XXXX I contacted XXXX XXXX XXXX immediately and I informed the customer service representative that the amount was inaccurate. I did not owe XXXX XXXX XXXX any money, I was told that the charge was from an equipment charge. I informed XXXX XXXX XXXX that I returned the device to XXXX. I requested to speak with a Supervisor and I was transferred to XXXX. The Supervisor was able to trace the device and she stated that she saw no usage on the device. The Supervisor stated that if I had the device or if someone else had the device there would be some sort of usage, The supervisor stated that she did not believe that I had the device in my possession and she informed me that she was going to credit the account the XXXX and XXXX out the account. This occurred over a year ago. I called in later that month to verify that the charges were cleared of my account and I was told that my account had a XXXX balance. Now over a year later, the charges are back. I just notified XXXX XXXX XXXX to correct their error. I am requesting that CREDENCE RESOURCE MANAGE remove all derogatory remarks from my credit report. I CREDENCE RESOURCE MANAGE will not remove the derogatory remark I will take legal action. This is a notice of dispute and a request for all documents about my account because I have not received any documentation from CREDENCE RESOURCE MANAGE.
Consumer Consent Provided Consent provided
7241092 2023-07-12 Communication tactics Debt collection
Tags Servicemember
Issue Communication tactics
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Frequent or repeated calls
Sub Product I do not know
Date Received 2023-07-12
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-07-12
Complaint What Happened Credence resource management has called me multiple times from a multitude of numbers, all starting with some variation of XXXX On multiple occasions- they do not leave a message. When I get a chance to answer, I hear a beep and they hang up on me right away. When I call back, I ask who the company is but can never get a straight answer- usually somewhere along the line of Ill transfer you to the next representative but never gives an idea as for what. This has been going on for at least 2 months. Today, XX/XX/23, is the first time I was fully able to understand the companies name. I XXXX them and found their website. As I live in NY, I asked to speak to XXXX XXXX and the woman I was speaking with became very scared all of a sudden and needed to put me on hold. She came back on the line stating XXXX wasnt available and wondering why I wanted to speak to him. I explained that Ive received multiple calls and wasnt sure why, was only made aware of the company today, and wanted to speak to XXXX. I also asked for any correspondence to be mailed to me. The woman ignored me about having my correspondence mailed and stated I would have to call XXXX tomorrow. I stated I would and ended the call.
Consumer Consent Provided Consent provided
7937925 2023-12-02 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company Credence Resource Management, LLC
Product Credit reporting or other personal consumer reports
Sub Issue Difficulty submitting a dispute or getting information about a dispute over the phone
Sub Product Credit reporting
Date Received 2023-12-02
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-12-02
Complaint What Happened Credence Resource Management did not send me a copy of a legal contract that I owe to Credence Resource Management.
Consumer Consent Provided Consent provided
6786280 2023-04-03 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Credence Resource Management, LLC
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2023-04-03
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-04-03
Complaint What Happened In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. XXXX XXXX XXXX : # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Consumer Consent Provided Consent provided
7532647 2023-09-11 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company Credence Resource Management, LLC
Product Credit reporting or other personal consumer reports
Sub Issue Credit inquiries on your report that you don't recognize
Sub Product Credit reporting
Date Received 2023-09-11
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-09-11
Consumer Consent Provided Consent not provided
11163744 2024-12-15 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2024-12-15
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2024-12-15
11160122 2024-12-16 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product Other debt
Date Received 2024-12-16
Submitted Via Web
Company Response In progress
Consumer Disputed N/A
Date Sent To Company 2024-12-16
5783048 2022-07-18 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Other debt
Date Received 2022-07-18
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-07-18
Consumer Consent Provided Consent not provided
5975314 2022-09-12 Incorrect information on your report Credit reporting, credit repair services, or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Credence Resource Management, LLC
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Information belongs to someone else
Sub Product Credit reporting
Date Received 2022-09-12
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-09-12
Consumer Consent Provided Consent not provided
6014607 2022-09-26 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Didn't receive notice of right to dispute
Sub Product I do not know
Date Received 2022-09-26
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-10-13
Complaint What Happened I saw that a Credence Resource Manage was stating I own them {$750.00}. The company claimed they sent me many letters and I never received them. Once I saw the collection item on my credit report, I requested that they send me the contract I sign, along with my state identification, and last 8 months of payments. I ask for this for them to proof the account was mine and I open this with them. I am still waiting on this. I have never open any account with them or XXXX. They claimed I made payments to them, I have never paid CREDENCE RESOURCE MANAGE any money or have I signed any contract with them. I have reached out to them by phone and letters by in XX/XX/2022 and XX/XX/2022 and have not received a respond or return letter. They need to provide the proof that I opened this account and they are entitled to whatever they say I own to them. This negative item is showing up on XXXX, XXXX and XXXX.
Consumer Consent Provided Consent provided
5788407 2022-07-19 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2022-07-19
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-08-02
Complaint What Happened I reached out to CREDENCE RESOURCE MANAGE and asked them to provide me with a signed agreement between me and them opening, proof of the last 4 payments I made to them, along with a state identification used to open the account. I have not receive a response from them. This was over XXXX ago. This negative item is showing up on XXXX, XXXX and XXXX.
Consumer Consent Provided Consent provided
5769433 2022-07-13 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt was result of identity theft
Sub Product Other debt
Date Received 2022-07-13
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-07-13
Complaint What Happened I have been the victim of repeated identity thefts and having to use my own time resorted to freezing my credit at all the major credit agencies. Yet somehow XXXX claimed I rang up over {$1000.00} in charges and then passed/sold ( I was not a party so I do not know ) " my '' debt on to collections agency who then proceeded to file a collections report to at least one credit bureau XXXX All this happened without either XXXX, or Credence Resource Management using ANY attempt to contact me. Only when my own third party firm notified me of a drastic drop in my credit score did I see that XXXX reported a collection against me by Credence Resource Management. How are these two companies allowed to claim I owe them money, and then use XXXX to damage my reputation, and make me use my valuable time, to correct their errors? To fix their errors, they wanted an absurd amount of personal information, including SS # etc -- Why would I trust any company that just facilitated fraud against me with this information?
Consumer Consent Provided Consent provided
5856724 2022-08-08 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2022-08-08
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-08-08
Complaint What Happened this account was removed by CFPB from all three credit reports due to not being verified as being mine According to the Fair Credit Reporting Act, Section 609 ( a ) ( 1 ) ( A ), you are required by federal law to verify - through the physical verification of the original signed consumer contract - any and all accounts you post on a credit report. Otherwise, anyone paying for your reporting services could fax, mail or email in a fraudulent account. I demand to see Verifiable Proof ( an original Consumer Contract with my Signature on it ) you have on file of the accounts listed below. Your failure to positively verify these accounts has hurt my ability to obtain credit. Under the FCRA, unverified accounts must be removed and if you are unable to provide me a copy of verifiable proof, you must remove the accounts listed below.
Consumer Consent Provided Consent provided
5251490 2022-02-23 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company Credence Resource Management, LLC
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2022-02-23
Submitted Via Web
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2022-02-23
Complaint What Happened I have a letter dated XX/XX/2022 that was received XX/XX/2022. There is a reference number on the letter. It is for something I never had and have never received communication about. The companies webpage has little information on it except for collecting the debt that is not mine. I have mailed back the slip of paper that didn't fit in the envelope indicating that the bill is not mine.
Consumer Consent Provided Consent provided

Date of last update: 19 Feb 2025

Sources: New York Secretary of State