4791419
|
2021-10-08
|
Getting a credit card
|
Credit card or prepaid card
|
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
MUFG AMERICAS HOLDINGS CORPORATION
|
Product |
Credit card or prepaid card
|
Sub Issue |
Delay in processing application
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2021-10-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-10-08
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
They declined me and wont tell me why as they always do
|
Consumer Consent Provided |
Consent provided
|
|
3928427
|
2020-10-30
|
Managing an account
|
Checking or savings account
|
|
Tags |
Older American
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
MUFG AMERICAS HOLDINGS CORPORATION
|
Product |
Checking or savings account
|
Sub Issue |
Deposits and withdrawals
|
Sub Product |
Checking account
|
Date Received |
2020-10-30
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-11-04
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
N/A
|
|
3601599
|
2020-04-10
|
Managing an account
|
Checking or savings account
|
|
Tags |
Older American, Servicemember
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
MUFG AMERICAS HOLDINGS CORPORATION
|
Product |
Checking or savings account
|
Sub Issue |
Deposits or withdrawals
|
Sub Product |
CD (Certificate of Deposit)
|
Date Received |
2020-04-10
|
Submitted Via |
Phone
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-04-10
|
Consumer Consent Provided |
N/A
|
|
3600262
|
2020-04-10
|
Getting a credit card
|
Credit card or prepaid card
|
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
MUFG AMERICAS HOLDINGS CORPORATION
|
Product |
Credit card or prepaid card
|
Sub Issue |
Application denied
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2020-04-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-04-10
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
This bank is crazy unbelievable I hate them the way they are to me is horrible they should be out of business everything sucks when I apply for their credit card more than once they decline me send me a letter with only one reason which doesnt make sense when I call to go over this reason they either dont answer or dont want to speak with me Ive waited over 90 days to reapply because thats how bad I want the credit card rewards with them but they turn me down and I dont feel this is fair their credit department treats me awful I feel discriminated
|
Consumer Consent Provided |
Consent provided
|
|
5026461
|
2021-12-20
|
Trouble during payment process
|
Mortgage
|
|
Issue |
Trouble during payment process
|
Timely |
Yes
|
Company |
MUFG AMERICAS HOLDINGS CORPORATION
|
Product |
Mortgage
|
Sub Product |
Conventional home mortgage
|
Date Received |
2021-12-20
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-01-13
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
Ive been a mortgage customer at Union Bank for many years. Earlier this year I refinanced within Union Bank under lower percentage. My payments are automatically administered by the XXXX XXXX XXXX monthly. As it happens, Union Bank issues new account number for me, but the payments were going to the old account and I wasnt made aware of it.
As a result there is a late fee of {$250.00}, again, I wasnt aware of. I sold my house few weeks ago and only then discovered that late fee. The Union Bank customer service supervisor apologized for a mishap of ever assigning me a new account and reversed their late fees. Well, as that late fee was included in the closing cost, the bank never issued the check, that is due to me.
|
Consumer Consent Provided |
Consent provided
|
|
4356980
|
2021-05-06
|
Opening an account
|
Checking or savings account
|
|
Issue |
Opening an account
|
Timely |
Yes
|
Company |
MUFG AMERICAS HOLDINGS CORPORATION
|
Product |
Checking or savings account
|
Sub Issue |
Unable to open an account
|
Sub Product |
Savings account
|
Date Received |
2021-05-06
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-05-06
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
Consent not provided
|
|
3987918
|
2020-12-03
|
Managing an account
|
Checking or savings account
|
|
Tags |
Older American
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
MUFG AMERICAS HOLDINGS CORPORATION
|
Product |
Checking or savings account
|
Sub Issue |
Deposits and withdrawals
|
Sub Product |
Other banking product or service
|
Date Received |
2020-12-03
|
Submitted Via |
Fax
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-12-16
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
N/A
|
|
3949250
|
2020-11-11
|
Getting a credit card
|
Credit card or prepaid card
|
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
MUFG AMERICAS HOLDINGS CORPORATION
|
Product |
Credit card or prepaid card
|
Sub Issue |
Delay in processing application
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2020-11-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-11-11
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Complaint What Happened |
They wont approve me For my credit card Ive applied so many times its like they hate me and my credit ridiculous! This bank should be out of business
|
Consumer Consent Provided |
Consent provided
|
|
4487788
|
2021-06-24
|
Getting a credit card
|
Credit card or prepaid card
|
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
MUFG AMERICAS HOLDINGS CORPORATION
|
Product |
Credit card or prepaid card
|
Sub Issue |
Application denied
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2021-06-24
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-06-24
|
Company Public Response |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
Consumer Consent Provided |
Consent not provided
|
|