7463553
|
2023-08-28
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Frost-Arnett Company
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical debt
|
Date Received |
2023-08-28
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-08-28
|
Complaint What Happened |
The nature of this complaint, is the abusive practice of Frost-Arnett and violation of law.
They have called a family member not myself to discuss a medical issue billing in violation of Federal and State law, they must verify who owns the phone before attempting any communication, in their letter they write that if they hear by XXXX they assume info is correct.
Not, they can not assume, Frost-Arnett and any debt collector can not and should not assume by any date. They must do their due diligence.
They should abstain making threats at any given times, and avail managers.
They are trying to collect a paid off debt, and only care how to defraud innocents, they should be shut down.
This was paid by XXXX on XX/XX/23 check XXXX
|
Consumer Consent Provided |
Consent provided
|
|
8088651
|
2024-01-01
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Frost-Arnett Company
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical debt
|
Date Received |
2024-01-01
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-01-05
|
Complaint What Happened |
Frost-Arnett is contacting me about assumed debt that I already paid to XXXX. I've asked for the dates and the reason behind the debt, they didn't provide this. I've cross-referenced any missed payments with XXXX XXXX, and no dates or missed payments match.
|
Consumer Consent Provided |
Consent provided
|
|
7068753
|
2023-06-03
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Frost-Arnett Company
|
Product |
Debt collection
|
Sub Issue |
Debt was result of identity theft
|
Sub Product |
Medical debt
|
Date Received |
2023-06-03
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-07-11
|
Complaint What Happened |
Frost arnett consumer number XXXX amount XXXX. For company XXXXXXXX XXXX I have reported to them numerous times that someone stole my personal information to receive services from them. This happened in XXXX and I live in XXXX XXXX XXXXXXXX. I have never been to XXXX in my life. The person used my name and birthdate and fake address for account information. I have health insurance in XXXX XXXX XXXX. I want this taking care of as they keep harassing me which is causing XXXX and emotional distress. They should have to get better information when checking person in. So this cant happen. If they would have verified who the patient actually was. I wouldnt be going thru this. I believe a childhood friend by XXXXXXXX XXXX XXXXXXXX stole my information. She is the only person I know that was in XXXX and would have my name and birthdate.
|
Consumer Consent Provided |
Consent provided
|
|
6810058
|
2023-04-07
|
Attempts to collect debt not owed
|
Debt collection
|
|
Issue |
Attempts to collect debt not owed
|
Timely |
Yes
|
Company |
Frost-Arnett Company
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical debt
|
Date Received |
2023-04-07
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-04-07
|
Complaint What Happened |
I received an email on XX/XX/2023 from XXXX XXXX telling me that I was one day past due on my bill. I logged into their website and paid my entire bill on XX/XX/2023. The website did not offer a receipt or any documentation that I could use to submit to my FSA.
On XX/XX/2023 I received a letter from Frost-Arnett debt collections dated XX/XX/XXXX informing me that I owed {$370.00} and that I had been sent to collections. Please note that the letter was dated after I paid my debt and the XXXX XXXX website said I was current.
I went back to the XXXX XXXX website which confirmed I was fully paid and had no debt. I then filled out a debt dispute form on Frost-Arnett which did not give me a receipt or any evidence that I had filed a complaint.
I called XXXX XXXX to check on the charge. I spoke with XXXX XXXX at XXXX XXXX who told me that I had to deal directly with the debt collector. XXXX told me she would not allow me to speak with a supervisor. She also informed me that I had to deal with the debt collector.
I then called XXXX who told me that I should call XXXX XXXX.
I am in an endless loop now and don't know how to resolve this issue.
|
Consumer Consent Provided |
Consent provided
|
|
2043551
|
2016-08-03
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
Issue |
Cont'd attempts collect debt not owed
|
Timely |
No
|
Company |
Frost-Arnett Company
|
Product |
Debt collection
|
Sub Issue |
Debt was paid
|
Sub Product |
Medical
|
Date Received |
2016-08-03
|
Submitted Via |
Postal mail
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-08-05
|
Consumer Consent Provided |
N/A
|
|
2104694
|
2016-09-09
|
Disclosure verification of debt
|
Debt collection
|
|
Issue |
Disclosure verification of debt
|
Timely |
Yes
|
Company |
Frost-Arnett Company
|
Product |
Debt collection
|
Sub Issue |
Not given enough info to verify debt
|
Sub Product |
Medical
|
Date Received |
2016-09-09
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2016-09-14
|
Consumer Consent Provided |
N/A
|
|
8923987
|
2024-05-04
|
Written notification about debt
|
Debt collection
|
|
Issue |
Written notification about debt
|
Timely |
Yes
|
Company |
Frost-Arnett Company
|
Product |
Debt collection
|
Sub Issue |
Didn't receive enough information to verify debt
|
Sub Product |
Medical debt
|
Date Received |
2024-05-04
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-05-04
|
Consumer Consent Provided |
Other
|
|