|
10821142
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2024-11-16
|
Managing an account
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Checking or savings account
|
|
| Tags |
Older American
|
| Issue |
Managing an account
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Checking or savings account
|
| Sub Issue |
Deposits and withdrawals
|
| Sub Product |
Checking account
|
| Date Received |
2024-11-16
|
| Submitted Via |
Web
|
| Company Response |
Untimely response
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-16
|
| Complaint What Happened |
XXXX CHECK RECEIVED ( Cash ) + {$450.00} XXXX CHECK RECEIVED ( Cash ) + {$450.00} XXXX CHECK RECEIVED ( Cash ) + {$110.00} Notice showing me cash available to me : Available to withdraw current : {$0.00} gains/losses : The remaining {$1000.00} of your recent deposit will be available to withdraw on XX/XX/year>XXXX XXXX
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| Consumer Consent Provided |
Consent provided
|
|
|
7517022
|
2023-09-07
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2023-09-07
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-09-07
|
| Company Public Response |
Company disputes the facts presented in the complaint
|
| Complaint What Happened |
This debt collector engaged in abusive, deceptive and unfair practices of the FDCPA which prohibits. They furnish this account that we didnt agree upon and I didn't sign an agreement on. A legal contract is signed by two parties and I did not participate in any of it, more so they didnt follow the proper 5 step validation procedure which makes this unfair practices. According to FDCPA Im entitled to {$1000.00} per violation and clearly they violated my rights.
|
| Consumer Consent Provided |
Consent provided
|
|
|
3624072
|
2020-04-26
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Problem with a credit reporting company's investigation into an existing problem
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
| Issue |
Problem with a credit reporting company's investigation into an existing problem
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Credit reporting, credit repair services, or other personal consumer reports
|
| Sub Issue |
Investigation took more than 30 days
|
| Sub Product |
Credit reporting
|
| Date Received |
2020-04-26
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-04-26
|
| Complaint What Happened |
I have filed a dispute in regards to the incorrect items on my credit report it has been more then 30 days and i haven`t received any investigation results.
|
| Consumer Consent Provided |
Consent provided
|
|
|
468549
|
2013-07-29
|
Cont'd attempts collect debt not owed
|
Debt collection
|
|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
Yes
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt was paid
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2013-07-29
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
Yes
|
| Date Sent To Company |
2013-08-27
|
| Consumer Consent Provided |
N/A
|
|
|
3649446
|
2020-05-13
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2020-05-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-05-13
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
Collection opened XX/XX/2020 Account type Collection Department / Agency / Attorney this is not a personal account. this is a credit card merchant. I opened a business account with them and this is not personal account and when I tried to cancel my account they told me if you did not pay {$560.00} we are going to XXXX up your credit and I told them this not a personal account this is a business account and they just kept telling me we used you SSN and this is going to effect your credit score. I called them several times to let them know this is not right. I reported to XXXX and dispute it but still on my credit report.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6680412
|
2023-03-11
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2023-03-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-11
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| Company Public Response |
Company can't verify or dispute the facts in the complaint
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| Complaint What Happened |
Previous landlord attempting to collect a debt I do not owe. The debt includes a fee for a couch removal- I have a video of the couch being picked up/removed by the department of sanitation for my city. I have proof of this and proof I left the apartment at the end of my lease term and in immaculate condition. I took video evidence. I have attempted to dispute this debt and the collection agency is not responsive to my attempts to reach them. I have been told that the company is no longer in service and I have not been given the chance to prove that I do not owe this debt and that it is fraudulent. I have not been able to leave messages, or get responses to letters I have mailed to this company. This is a debt that is WRONG and is on my credit report and is hurting my financial status. Please help me exercise my rights and resolve this issue. I am not being treated fairly by this company. I can send you the video evidence to support my statements. Below is the information of the collection account : XXXX XXXX XXXX, on behalf of XXXX XXXX , XXXX ( my previous landlord ). Their address is XXXX XXXX XXXX # XXXX, XXXX XXXX, CA XXXX. I am attaching proof that I gave proper notice to vacate the apartment and a confirmation email from the NY DOS that I made a request for them to remove such items and where to place them ( prior to me leaving the apartment ).
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| Consumer Consent Provided |
Consent provided
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|
|
1920079
|
2016-05-11
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Cont'd attempts collect debt not owed
|
Debt collection
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|
| Issue |
Cont'd attempts collect debt not owed
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not mine
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2016-05-11
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2016-05-11
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
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| Consumer Consent Provided |
Consent not provided
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|
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3391425
|
2019-10-01
|
Written notification about debt
|
Debt collection
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|
| Issue |
Written notification about debt
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Didn't receive enough information to verify debt
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| Sub Product |
I do not know
|
| Date Received |
2019-10-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2019-10-02
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Complaint What Happened |
I placed an order and paid extra for overnight shipping. I placed the order on Wednesday XX/XX/XXXX at XXXX. I was traveling on Friday XX/XX/XXXX out of the country and needed to take the product with me as it was something a family member asked me to bring to her. This is why I paid extra for the overnight shipping. XXXX did not attempt to deliver until Monday, XX/XX/XXXX and when they did the friend I was staying with refused the package since I was no longer there. I was in communication with XXXX XXXX during these days by email only because they will not speak to anyone on the phone and they did not want to refund me nor take any responsibility for the delay in the order. So I decided to call my credit card company and explain the situation. They recommended that I file a dispute in which I did. I was given my money back from the credit card company and forgot about this situation until a few months ago which was over 2 years later they send false information to a collector. The collector should not have taken this case as the creditor should not be allowed to report anyone without efficient evidence. There is no proof I ever received the product and I should not pay for something I do not have. Its a disgrace to me that I have had to put so much effort in resolving this situation. It is also unbelievable that a company can say anything they want without real proof and be able to hurt someones credit this way. I would be happy to pay for this debt if I owed it but all I did was place an order that did not arrive when promised and the creditor still expects me to pay in full when they received the product back. I have attached the invoice showing the date I purchased on XX/XX/XXXX along with email correspondence from days after with proof that the order was refused on XX/XX/XXXX ( 5 days after the order not the overnight shipping I paid for ). I also attached recent email with them as I have been doing my best to resolve with them directly but they are not nice and seem to want to take advantage of consumers. I always believed that the credit agencies are there to help protect peoples credit and this is the reason for the opportunity to dispute so I do hope that you can help remove this from my credit. It is not a lot of money and I can easily pay it but it just upsets me that a company can do something like this to a person so I really do not want to pay this company as they will probably continue to report false information about other consumers.
There is another fact about this situation. My order was placed on the morning of XX/XX/XXXX for overnight shipping. The weather situation that delayed the package according to XXXX was on XX/XX/XXXX, it seems to me they did not ship on XX/XX/XXXX and waiting a day to ship my package that I selected overnight service for. I feel this is also something that they did wrong on their part that would have avoided all of this.
I do hope I can continue believing in the credit agencies. XXXX has removed this from my credit and I am now just hoping that XXXX does as well. If there is any further information needed to help me with this please feel free to call me XXXX. Thank you!
Best Regards, XXXX XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
3489859
|
2020-01-08
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
I do not know
|
| Date Received |
2020-01-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2020-01-08
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
Consent not provided
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|
|
5582052
|
2022-05-19
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Credit card debt
|
| Date Received |
2022-05-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-05-19
|
| Company Public Response |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
| Complaint What Happened |
The company claims its 100 % money back guarantee if the product doesnt work. They refused to give me back my money even thought I went through the proper steps. The lady was rude and unhelpful, refused to put me in touch with anyone. I distributed it with my XXXX card, it was XXXX to be exact. XXXX granted me back my money. Still not sure how they were able to put it on my credit.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5303537
|
2022-03-09
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2022-03-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-03-09
|
| Complaint What Happened |
I was attempting to obtain a line of credit at XXXX XXXX and was denied, after going over my report. I've noticed a collection account that was open XX/XX/2019 reporting on my consumer report from Fidelity Creditor Services. Fidelity Creditor Services is alleging I owe their company a debit of XXXX. Ive requested for Fidelity to stop all reporting and validate debit.
|
| Consumer Consent Provided |
Consent provided
|
|
|
969435
|
2014-08-05
|
Disclosure verification of debt
|
Debt collection
|
|
| Issue |
Disclosure verification of debt
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Right to dispute notice not received
|
| Sub Product |
Other (i.e. phone, health club, etc.)
|
| Date Received |
2014-08-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
No
|
| Date Sent To Company |
2014-08-05
|
| Consumer Consent Provided |
N/A
|
|
|
11995663
|
2025-02-08
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
No
|
| Company |
FIDELITY CAPITAL HOLDINGS, INC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Rental debt
|
| Date Received |
2025-02-08
|
| Submitted Via |
Web
|
| Company Response |
Untimely response
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-02-08
|
|
