11355716
|
2025-01-02
|
Trouble during payment process
|
Mortgage
|
|
Issue |
Trouble during payment process
|
Timely |
Yes
|
Company |
A&D Mortgage LLC
|
Product |
Mortgage
|
Sub Issue |
Escrow, taxes, or insurance
|
Sub Product |
Conventional home mortgage
|
Date Received |
2025-01-02
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-02
|
Company Public Response |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
Complaint What Happened |
my mortgage company is in charge of paying the homeowners insurance from my escrow. due to the non payment. They were supposed to sent the check back in XXXX and apparently they didn't it. My insurance policy was cancelled for non payment and now the price went up by 100 %. When contacting the mortgage company they stated the check was mailed to XXXX and it was voided because XXXX never cashed the check. XXXX said they never received a check from the mortgage company and due to cancellation for non payment, it went up by 100 %. The mortgage company or XXXX never sent me a letter explaining the situation or giving a notice before the cancellation.
Due to this negligence i am unable to pay this price. It went up from {$3500.00} to {$5800.00}. The mortgage company has been in charge of this insurance payment since i got the loan.
|
Consumer Consent Provided |
Consent provided
|
|
5698667
|
2022-06-22
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
A&D Mortgage LLC
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2022-06-22
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-06-22
|
Company Public Response |
Company disputes the facts presented in the complaint
|
Consumer Consent Provided |
Consent not provided
|
|
8651005
|
2024-03-28
|
Incorrect information on your report
|
Mortgage
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
A&D Mortgage LLC
|
Product |
Mortgage
|
Sub Issue |
Account status incorrect
|
Sub Product |
Other type of mortgage
|
Date Received |
2024-03-28
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-03-28
|
Company Public Response |
Company disputes the facts presented in the complaint
|
Consumer Consent Provided |
Consent not provided
|
|
6928476
|
2023-05-04
|
Trouble during payment process
|
Mortgage
|
|
Issue |
Trouble during payment process
|
Timely |
Yes
|
Company |
A&D Mortgage LLC
|
Product |
Mortgage
|
Sub Product |
Other type of mortgage
|
Date Received |
2023-05-04
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-05-04
|
Company Public Response |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
Consumer Consent Provided |
Consent not provided
|
|
9717773
|
2024-08-05
|
Problem with a company's investigation into an existing problem
|
Credit card
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
A&D Mortgage LLC
|
Product |
Credit card
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-08-05
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-08-08
|
Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
Complaint What Happened |
I just got me a copy of my credit report and I found some stuff that is not right. From what I have been told, you have to verify anything I think is not right. Please do one of investigations on the account that I listed above and mail me results. On the internet it says you must finish within 30 days, so I will wait until then. The follow needs to be verified : A & D MORTGAGE LLC XXXX
|
Consumer Consent Provided |
Consent provided
|
|