|
2020-03-10
|
Default Decision
|
Tax preparer fails to give each consumer the Consumer Bill of Rights (BOR) prior to any discussion or BOR improper (not free, current, and legible; not in English and primary language spoken by consumer)
|
1
|
No data
|
1
|
No data
|
|
2020-03-10
|
Default Decision
|
Tax preparer fails to prominently and conspicuously post price list sign at each point at which orders are placed or payment is made
|
1
|
No data
|
1
|
No data
|
|
2020-02-20
|
Default Decision
|
BUSINESS FAILS TO PROVIDE RECEIPT TO CUSTOMERS FOR TAX PREP SERVICES AND THEREFORE FAILS TO PROVIDE THE YEAR-ROUND TELEPHONE NUMBER AND ADDRESS ON THE RECEIPT
|
1
|
No data
|
1
|
No data
|
|
2020-02-20
|
Default Decision
|
RECEIPT DOES NOT INCLUDE THE YEAR-ROUND PHONE NUMBER AND/OR ADDRESS OF TAX PREPARER
|
1
|
No data
|
1
|
No data
|
|
2019-02-11
|
Hearing Decision
|
Tax preparer fails to conspicuously post written est. disclosure; or disclosure is posted but does not contain written est. information, or not in English, at public entrance, or in immediate area where consumers are met
|
1
|
No data
|
1
|
No data
|
|
2019-02-11
|
Hearing Decision
|
Tax preparer fails to post Consumer Bill of Rights sign; or sign is posted but not conspicuously, at public entrance, or area where customers are met, or in English or every language tax preparer uses, or is less than 17 by 11 inches
|
1
|
No data
|
1
|
No data
|
|
2019-02-04
|
Hearing Decision
|
Tax preparer fails to post Consumer Bill of Rights sign; or sign is posted but not conspicuously, at public entrance, or area where customers are met, or in English or every language tax preparer uses, or is less than 17 by 11 inches
|
1
|
No data
|
1
|
No data
|
|
2019-02-04
|
Hearing Decision
|
Tax preparer fails to post required disclosure(s) in every language which the tax preparer uses to attract customers
|
1
|
No data
|
1
|
No data
|
|
2019-02-04
|
Hearing Decision
|
Tax preparer fails to conspicuously post written est. disclosure; or disclosure is posted but does not contain written est. information, or not in English, at public entrance, or in immediate area where consumers are met
|
1
|
No data
|
1
|
No data
|
|
2019-02-04
|
Default Decision
|
Tax preparer fails to give each consumer the Consumer Bill of Rights (BOR) prior to any discussion or BOR improper (not free, current, and legible; not in English and primary language spoken by consumer)
|
1
|
No data
|
1
|
No data
|
|
2019-02-01
|
Default Decision
|
Tax preparer offers RALs but fails to provide the required written RAL disclosure form
|
1
|
No data
|
1
|
No data
|
|
2017-02-28
|
Default Decision
|
BUSINESS FAILS TO POST THIS SIGN IN A LANGUAGE OTHER THAN ENGLISH USED BY THE BUSINESS TO ATTACT CUSTOMERS: sign stating how fees are computed
|
1
|
No data
|
1
|
No data
|
|
2017-02-23
|
Default Decision
|
FEES SIGN DOESN'T DISCLOSE THE AMOUNT OF THE MINIMUM FEE, IF BUSINESS CHARGES A MINIMUM FEE
|
1
|
No data
|
1
|
No data
|
|
2017-02-17
|
Default Decision
|
FEES SIGN DOESN'T DISCLOSE THE AMOUNT OF THE MINIMUM FEE, IF BUSINESS CHARGES A MINIMUM FEE
|
1
|
No data
|
1
|
No data
|
