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COMPASS RECOVERY GROUP, LLC

Headquarter

Company Details

Name: COMPASS RECOVERY GROUP, LLC
Jurisdiction: New York
Legal type: DOMESTIC LIMITED LIABILITY COMPANY
Status: Active
Date of registration: 08 Sep 2017 (8 years ago)
Entity Number: 5199387
ZIP code: 14043
County: Erie
Place of Formation: New York
Address: 3135 WALDEN AVE., SUITE 4, DEPEW, NY, United States, 14043

Links between entities

Type Company Name Company Number State
Headquarter of COMPASS RECOVERY GROUP, LLC, MISSISSIPPI 1178127 MISSISSIPPI
Headquarter of COMPASS RECOVERY GROUP, LLC, Alabama 000-575-324 Alabama
Headquarter of COMPASS RECOVERY GROUP, LLC, FLORIDA M19000004517 FLORIDA
Headquarter of COMPASS RECOVERY GROUP, LLC, RHODE ISLAND 001696212 RHODE ISLAND
Headquarter of COMPASS RECOVERY GROUP, LLC, ILLINOIS LLC_07150881 ILLINOIS

DOS Process Agent

Name Role Address
COMPASS RECOVERY GROUP, LLC DOS Process Agent 3135 WALDEN AVE., SUITE 4, DEPEW, NY, United States, 14043

History

Start date End date Type Value
2020-10-20 2023-09-08 Address 3135 WALDEN AVE., SUITE 4, DEPEW, NY, 14043, USA (Type of address: Service of Process)
2018-12-11 2020-10-20 Address 3135 WALDEN AVE., SUITE 4, DEPEW, NY, 14043, USA (Type of address: Service of Process)
2017-09-08 2018-12-11 Address 306 FOREST DR, WEST SENECA, NY, 14224, USA (Type of address: Service of Process)

Filings

Filing Number Date Filed Type Effective Date
230908000438 2023-09-08 BIENNIAL STATEMENT 2023-09-01
210902002283 2021-09-02 BIENNIAL STATEMENT 2021-09-02
201203061046 2020-12-03 BIENNIAL STATEMENT 2019-09-01
201020000241 2020-10-20 CERTIFICATE OF AMENDMENT 2020-10-20
181211000039 2018-12-11 CERTIFICATE OF AMENDMENT 2018-12-11
180507000325 2018-05-07 CERTIFICATE OF PUBLICATION 2018-05-07
170908010512 2017-09-08 ARTICLES OF ORGANIZATION 2017-09-08

CFPB Complaint

Complaint Id Date Received Issue Product
7130626 2023-06-18 Threatened to contact someone or share information improperly Debt collection
Issue Threatened to contact someone or share information improperly
Timely Yes
Company Compass Recovery Group, LLC
Product Debt collection
Sub Issue Contacted your employer
Sub Product Payday loan debt
Date Received 2023-06-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-06-18
Complaint What Happened Compass Recovery Group called every member of my family, after they were previously asked to not contact anyone but me. From XXXX XXXX XXXX XXXX, Compass contacted both of my siblings and both of my parents. They proceeded to call my employer. They then called me on my work phone and a female manager threatened to garnish my wages and pursue legal action against me. This all happened because I was struggling financially after a car accident and could not afford the biweekly payments for a few weeks. They called me every single day, multiple times a day on multiple different phone numbers, harassing me since mid XXXX.
Consumer Consent Provided Consent provided
3178727 2019-03-13 Took or threatened to take negative or legal action Debt collection
Tags Servicemember
Issue Took or threatened to take negative or legal action
Timely Yes
Company Compass Recovery Group, LLC
Product Debt collection
Sub Issue Threatened or suggested your credit would be damaged
Sub Product Medical debt
Date Received 2019-03-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2019-03-13
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Complaint What Happened On XX/XX/ 2019, a representative from Compass Recovery Group contacted my son and left a message on his cell phone with an XXXX number for me to call them. When i called this number, I was surprised to see it was a collection agency. The woman i spoke with did not verify me by name, address, DOB or give me a Mini Miranda warning.She also did not tell me how much the debt was. After I explained my financial situation and living arrangements ( I'm out of work on Worker 's Comp and receiving NO benefits ; I live with my elderly mother and care for her. She is on a fixed income ), she kept insisting I ask my family or friends to help pay this debt.She then stated they would just turn it over to another associate and get a judgement. I told her to go ahead. I have no dispute with my owing it. What I have an issue with is the direct violation of the FDCPA. I recently worked in collections and I know the laws. There is also a HIPPA violation with this woman not verifying me and disclosing sensitive information. A debt collector may also not leave messages.
Consumer Consent Provided Consent provided
4747593 2021-09-23 Threatened to contact someone or share information improperly Debt collection
Issue Threatened to contact someone or share information improperly
Timely Yes
Company Compass Recovery Group, LLC
Product Debt collection
Sub Issue Talked to a third-party about your debt
Sub Product I do not know
Date Received 2021-09-23
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-10-15
Consumer Consent Provided N/A
4921014 2021-11-17 Threatened to contact someone or share information improperly Debt collection
Tags Servicemember
Issue Threatened to contact someone or share information improperly
Timely Yes
Company Compass Recovery Group, LLC
Product Debt collection
Sub Issue Talked to a third-party about your debt
Sub Product Credit card debt
Date Received 2021-11-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2021-12-06
Complaint What Happened My ex girlfriend and her family have been constantly getting calls and voicemails from this debt collector. On XX/XX/XXXX he used my ex girlfriend information through social media and called her mother who lives in another state and told her about my debt.
Consumer Consent Provided Consent provided
11381307 2025-01-04 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company Compass Recovery Group, LLC
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product Other debt
Date Received 2025-01-04
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-07
Consumer Consent Provided Consent not provided

Paycheck Protection Program

Loan Number Loan Funded Date SBA Origination Office Code Loan Delivery Method Borrower Street Address
7814357006 2020-04-08 0296 PPP 3135 Walden Avenue Suite 4, DEPEW, NY, 14043-2700
Loan Status Date 2021-06-18
Loan Status Paid in Full
Loan Maturity in Months 24
SBA Guaranty Percentage 100
Loan Approval Amount (at origination) 188500
Loan Approval Amount (current) 158500
Undisbursed Amount 0
Franchise Name -
Lender Location ID 101315
Servicing Lender Name Empower FCU
Servicing Lender Address 1 Member Way, SYRACUSE, NY, 13212-4030
Rural or Urban Indicator U
Hubzone N
LMI Y
Business Age Description Existing or more than 2 years old
Project Address DEPEW, ERIE, NY, 14043-2700
Project Congressional District NY-26
Number of Employees 23
NAICS code 561440
Borrower Race Unanswered
Borrower Ethnicity Unknown/NotStated
Business Type Limited Liability Company(LLC)
Originating Lender ID 101315
Originating Lender Name Empower FCU
Originating Lender Address SYRACUSE, NY
Gender Male Owned
Veteran Unanswered
Forgiveness Amount 160190.67
Forgiveness Paid Date 2021-05-07

Date of last update: 24 Mar 2025

Sources: New York Secretary of State