|
6671026
|
2023-03-09
|
Opening an account
|
Checking or savings account
|
|
| Issue |
Opening an account
|
| Timely |
Yes
|
| Company |
eToro USA LLC
|
| Product |
Checking or savings account
|
| Sub Issue |
Didn't receive terms that were advertised
|
| Sub Product |
Other banking product or service
|
| Date Received |
2023-03-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-09
|
| Complaint What Happened |
Etoro option promised a bonus for depositing {$500.00} in funds, I had completed the terms yet the company refuses to honor the bonus offer by claiming that I had " abused '' the program and that it arbitrarily reserves the right to decline the promotion.
As I have completed their stated terms I feel that the company should honor its offer.
|
| Consumer Consent Provided |
Consent provided
|
|
|
12292673
|
2025-03-03
|
Money was not available when promised
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Money was not available when promised
|
| Timely |
Yes
|
| Company |
eToro USA LLC
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2025-03-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-03
|
|
|
12292549
|
2025-03-03
|
Money was not available when promised
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Money was not available when promised
|
| Timely |
Yes
|
| Company |
eToro USA LLC
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2025-03-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-03
|
|
