|
7174896
|
2023-06-27
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Arcon Credit Solutions LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Credit card debt
|
| Date Received |
2023-06-27
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-06-28
|
| Complaint What Happened |
I received a letter from Arcon Credit Solutions Reference # XXXX in care of XXXX XXXX XXXX XXXX. As per letter received give the option to dispute the matter by XX/XX/2023.
I disputed the matter as according to the letter received before XXXX XXXX via USPS Express Mail and also emailed Arcon Credit Solutions at I disputed the amount claimed, requesting proof of all transactions, requested all signed documents with my signature from the previous creditor, requested the original creditor and address of the creditor in which XXXX XXXX XXXX purchased said account.
However, Aaron Credit Solutions seemingly refuse to provide me proof of any kind. The reps. are calling my home, my cell phone being rude and harassing me.
I followed their procedure as according to the letter sent by Arcon Credit Solutions before XX/XX/2023. That has not stop this company from harassing me and any family member that picks up the phone.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7934309
|
2023-12-01
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Arcon Credit Solutions LLC
|
| Product |
Debt collection
|
| Sub Issue |
Sued you without properly notifying you of lawsuit
|
| Sub Product |
Credit card debt
|
| Date Received |
2023-12-01
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-12-12
|
| Complaint What Happened |
Arcon Credit Solutions is threatening to execute a judgment obtained without proper service, and there are concerns they might use it in a deceptive manner. I haven't informed them of this issue yet, fearing potential retaliation.
Arcon Credit Solutions initially contacted me regarding an old debt in XX/XX/XXXX, representing XXXX XXXX XXXX XXXX. This was my first contact with them, and upon checking, I found the last activity on the account dated back to XX/XX/XXXX.
In response, I disputed the debt due to exceeding the time limits for collection. I requested proof of the last activity date, stating that the debt surpassed the statute of limitations, and further discussion was unnecessary.
They replied on XX/XX/XXXX, including a copy of a judgment granted on XX/XX/XXXX, which I was unaware of. They attempted to serve me at an address where I no longer lived, and hadn't for four years.
Upon investigation, I found evidence suggesting they should have known about my new address. The lawyer who filed the suit, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, should have easily determined the correct address. This raises questions of either a failure in due diligence, an incorrect address from XXXXXXXX XXXX XXXX XXXX or a deliberate attempt to serve papers at an outdated address.
The last possibility may seem like a strong allegation, but there are reasons supporting it : 1. I have a credit report from XXXX listing my current address since the change in XXXX, available to any collection agency.
2. Letters from XXXX XXXXXXXX XXXX XXXX XX/XX/XXXX and XX/XX/XXXX, representing XXXX XXXX XXXX XXXX XXXX show they knew my correct address. Speaking with XXXX XXXX XXXX they told me that it is the responsibility of the collector and not the holder of the debt, XXXX XXXXXXXX XXXX XXXXXXXX to update the debtors address and will sue skip tracing if needed to get this information.
As I prepared to inform the court about this, Arcon Credit Solutions sent another letter threatening to execute the judgment. Given the lack of my knowledge about this judgment and its potential deceptive use, there should be a way to prevent them from taking action.
My plan is to notify the court in XXXX XXXX, New York, where the judgment was filed. I hesitate to directly complain to Arcon Credit Solutions, unsure if honesty is the best course given potential retaliation. I hope filing a complaint with your office will lead to a resolution without retaliation or deceptive practices from Arcon Credit Solutions.
Contact Information : I have confirmed that XXXX XXXX XXXX, XXXX. now works at XXXX XXXX XXXX and can be contacted via ( XXXX ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX NY XXXX. Verified through XXXX XXXX XXXX I have contacted XXXX XXXX XXXX XXXX Minnesota Location Corporate Headquarters and they told me to contact Acron.
They are located at XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX, MN XXXX I found a compliance office contact at XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX, Chief Compliance Officer - XXXX / XXXX.
Arcon Credit Solutions XXXX XXXX XXXX ; XXXX XXXX XXXX XXXX, MN XXXX ( XXXX ) Contact name listed as XXXX XXXX
|
| Consumer Consent Provided |
Consent provided
|
|
|
8274430
|
2024-02-02
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Arcon Credit Solutions LLC
|
| Product |
Debt collection
|
| Sub Issue |
Frequent or repeated calls
|
| Sub Product |
Private student loan debt
|
| Date Received |
2024-02-02
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-02-02
|
| Complaint What Happened |
On two occasions, most recently XXXX XXXX XXXX this company called any number they could find including a previous residence ( apartment building ) and the frequency of their tactics and number of people they have contacted amounts to nothing less than harassment. Additionally, they are contacting me regarding a debt that was paid off that I sent documentation of the previous debt collection agency that was assigned the debt, which makes matters worse. I need them to leave me alone this is taking a toll on my mental health.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4473876
|
2021-06-18
|
False statements or representation
|
Debt collection
|
|
| Issue |
False statements or representation
|
| Timely |
Yes
|
| Company |
Arcon Credit Solutions LLC
|
| Product |
Debt collection
|
| Sub Issue |
Attempted to collect wrong amount
|
| Sub Product |
Other debt
|
| Date Received |
2021-06-18
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-06-18
|
| Complaint What Happened |
I have a host of issues with these debt collectors however I picked the attempt to collect the wrong amount about my complaint. On my consumer report there is reported information about of an amount XXXX flat alleged owed however the collection agencies are asking for amounts of XXXX, XXXX and or XXXX federal law states they can not collect ANY amount unless expressly authorized. I have no agreement with this company and I never received any paperwork, no contract anything, that would allow me to validate anything 5 days after since this initial communication was sent to me. Instead I am told I have " generous settlement terms. '' Settlements only happen to avoid suits. All I see is settlements and settle within this notice and I am scared like XXXX? And I can confirm they are trying to scare me into believing this is a legal matter because they put on my consumer report " assigned to an attorney. '' This can't be legal! How can I possibly be sued without this information verified on amounts that are not consistent from two different debt collectors? Yeah one is named XXXX XXXX XXXX XXXX and they are telling me I allegedly owe them money by they said themselves they paid for the debt, so how is that even possible? Then they are telling me to not pay them but pay another company by the name of Acron Credit Solutions LLC. This seems like a scheme to defraud of money I do not owe either company. They have also committed debt parking by placing this false debt on my consumer report saying it was assigned to an attorney. I believe between debt parking and quoting settlements, this was a strong attempt to extort money from me illegally and I am asking for the CFPB to put an end to this situation please. I have been unable to use to extend my credit for the entire year of 2020 and this made it extremely difficult to get a job. I haven't been able to get reliable work because they always check my credit and see this stupid account on my credit report.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5933386
|
2022-08-30
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
Arcon Credit Solutions LLC
|
| Product |
Debt collection
|
| Sub Issue |
Threatened to sue you for very old debt
|
| Sub Product |
Credit card debt
|
| Date Received |
2022-08-30
|
| Submitted Via |
Web
|
| Company Response |
Closed with non-monetary relief
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-08-30
|
| Consumer Consent Provided |
Other
|
|
|
12392105
|
2025-03-10
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
Arcon Credit Solutions LLC
|
| Product |
Debt collection
|
| Sub Issue |
Called before 8am or after 9pm
|
| Sub Product |
I do not know
|
| Date Received |
2025-03-10
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-10
|
| Consumer Consent Provided |
N/A
|
|
