|
10809620
|
2024-11-15
|
Unexpected or other fees
|
Prepaid card
|
|
| Issue |
Unexpected or other fees
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Prepaid card
|
| Sub Product |
Payroll card
|
| Date Received |
2024-11-15
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-15
|
| Complaint What Happened |
On XX/XX/year> around XXXX in the morning I was awaken to texts alert that my ADP Wisely Card was used 7 times back to back amounting to {$470.00} Dollars. I immediately called Customer Service because they were available XXXX hours. I spoke to the representative whose name I wont mention now and explained to him what just occurred. He ask Can I tell him the amounts I was referring to and I told him. He then ask if I would like to put in a dispute. I said yes I then asked if they will credit my money until they do their investigation. He said no, that he would give me a dispute number and they will investigate and let me know. I did push back and mention why wouldn't they credit me because obviously is fraud and most bank do that. He said they don't handle dispute that way, He stated they will sent me a dispute questionnaire letter and I need to returned it within two weeks, I ask how long could this matter take because this is my mortgage money, He then said it depends on the investigation and that I will need to answer the dispute letter and mail it back.Mind you this occurred onXXXXXXXX I waited a week for the dispute form and I have not received anything.but, I did received a new wisely card priority mail which I did activate. A week later, I decided to log into my account on XX/XX/year> to see if anything has changed. I went into the ( Support section ) Where it said, Dispute charge. and there the very next day on XX/XX/year> without receiving or returning any dispute form. My dispute was denied.I called Customer Service yesterday XX/XX/year> and ask them regarding the status on my dispute? The representative stated that they did investigated and didn't see any fraud that was made. So I asked to speak to a supervisor and she pretty much said the same, that the charges could have come from me. Not really explaining what exact investigation was made to determined that this was not fraud. She said if I would like to reopen the dispute claim, I would have to write a personal letter to there compliance Department and explain why I want to reopen the dispute. I ask if there was an email to speed up the process, She stated, No that it has to be a personal letter. I was so upset at this point.I decided I'll just take a loss. I then went to the ATM to withdraw my last {$120.00} dollars and I totally forgot my pin #. I attempted to change my Pin # but it said it needs to be activated which was strange because it was activated. Called customer service again.. I was told that my new card was locked because I re-enter the incorrect Pin # multiple times. Now, I am dealing with another situation. They forward a link to my cell phone so I could download 2 document and pick From A document and B Document, So I downloaded and forward them a picture ID and a utility bill as I was asked. I received an email the very next day today XX/XX/year> asking me for my SS card. At this point it just seem to me that there doing this intentionally. Before I contacted you guys, I looked into the XXXX and the ADP compliant reviews about them and read theirs over a thousand complaints against them pretty much the same two scenario I just experienced. I feel someone needs to look further into this big problem Thank you in advance
|
| Consumer Consent Provided |
Consent provided
|
|
|
7208183
|
2023-07-05
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Seized or attempted to seize your property
|
| Sub Product |
I do not know
|
| Date Received |
2023-07-05
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-07-05
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7244322
|
2023-07-13
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Checking or savings account
|
| Sub Issue |
Banking errors
|
| Sub Product |
Checking account
|
| Date Received |
2023-07-13
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-07-13
|
| Complaint What Happened |
this company is now showing me the process of there investigation there not answering my email requesting provisional credit I know someone withdrew my money from my account. this company only showing me where it was taken from and not proof of the investigation nor will they answer my emails. They only want me to reply to there letters and request but when I try to communicate with them they ignore all my request. Every time I ask them a question they ignore my request. ive called this morning they ignored my questions again
|
| Consumer Consent Provided |
Consent provided
|
|
|
10848228
|
2024-11-20
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
| Tags |
Servicemember
|
| Issue |
Incorrect information on your report
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Public record information inaccurate
|
| Sub Product |
Credit reporting
|
| Date Received |
2024-11-20
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-11-20
|
| Complaint What Happened |
My report is showing an XXXX XXXX XXXX that was updated because of an appeal in XX/XX/XXXX but the XXXX XXXX XXXX was from XXXX which is 8 years way past the statute of limitations.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5493052
|
2022-04-25
|
Unexpected or other fees
|
Credit card or prepaid card
|
|
| Issue |
Unexpected or other fees
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Credit card or prepaid card
|
| Sub Product |
Payroll card
|
| Date Received |
2022-04-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-05-13
|
| Complaint What Happened |
Someone used a skimmer to get my card information on XX/XX/XXXX at XXXX someone withdrew {$1400.00} dollars from my payroll card I mi went to the police and filled a report the went to the location where the money was taken out from and they have the video surveillance of the person who committed this transaction I call the payroll company who provide the card and they said that they will send me a form for me to sign when the get it back they will start a investigation they said it take 45 to 90 days but on XX/XX/2022 they close my case without them receiving my sign documents now they will not reimburse me the money that was stolen Im need help in this matter I have my police report I have my bank statements and I also have the picture the detectives send me of the person who committed this fraud my contact is XXXX or email XXXX I was told I can file a report with you for help in this matter feel free to contact me if you need all the documents I have included a picture of the person involved in this
|
| Consumer Consent Provided |
Consent provided
|
|
|
7371553
|
2023-08-08
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Checking or savings account
|
| Sub Issue |
Funds not handled or disbursed as instructed
|
| Sub Product |
Checking account
|
| Date Received |
2023-08-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-08
|
| Complaint What Happened |
I get charged for {$88.00} {$41.00} {$16.00} not from me under apple.com and I call my debit card wisely they said we going to send you something in the mail to sign but not saying nothing about the money plus my card is closed i sign. And Im not able to reach my money that I work for.
|
| Consumer Consent Provided |
Consent provided
|
|
|
7090576
|
2023-06-08
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Checking or savings account
|
| Sub Issue |
Problem making or receiving payments
|
| Sub Product |
Checking account
|
| Date Received |
2023-06-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-06-08
|
| Complaint What Happened |
i've done a dispute and its been more then 45 days this company hasn't answered me about received my provisional credit because ive made a dispute about some charges ive spoken with XXXX at XXXX XXXX today XX/XX/23. he basically told me like everyone else just sit down and wait either wait the 90 days until the investigation is over to receive anything I want to know why no one can answer me about receiving my credit until they figure out there investigation I feel like I'm being discriminated against the way im being handle im asking question and not receiving any answers back basically they keep telling me that department will get back to you in two days they've told me this more then three time that ive called then they said they sent me a letter for the credit never got it called back they said they will send me an email never got it called back now the next two times they told me someone will call me in two days no one has called yet its almost the 90 days mark I want to know why I have to wait for my money when it should be insured with this bank I must know are they treating everyone fairly when it comes to requesting for credit while they do there disputes and I will like proof of it cause me as a consumer feel I must be treated fairly like everyone else
|
| Consumer Consent Provided |
Consent provided
|
|
|
8147996
|
2024-01-12
|
Problem with a purchase shown on your statement
|
Credit card
|
|
| Issue |
Problem with a purchase shown on your statement
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Credit card
|
| Sub Issue |
Card was charged for something you did not purchase with the card
|
| Sub Product |
General-purpose credit card or charge card
|
| Date Received |
2024-01-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-01-12
|
| Consumer Consent Provided |
Consent not provided
|
|
|
10525518
|
2024-10-21
|
Problem with a company's investigation into an existing issue
|
Credit reporting or other personal consumer reports
|
|
| Issue |
Problem with a company's investigation into an existing issue
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Credit reporting or other personal consumer reports
|
| Sub Issue |
Problem with personal statement of dispute
|
| Sub Product |
Other personal consumer report
|
| Date Received |
2024-10-21
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-10-21
|
| Consumer Consent Provided |
Consent not provided
|
|
|
5616420
|
2022-05-28
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Checking or savings account
|
| Sub Issue |
Problem using a debit or ATM card
|
| Sub Product |
Checking account
|
| Date Received |
2022-05-28
|
| Submitted Via |
Referral
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-05-31
|
| Consumer Consent Provided |
N/A
|
|
|
5486912
|
2022-04-23
|
Unauthorized transactions or other transaction problem
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Unauthorized transactions or other transaction problem
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Mobile or digital wallet
|
| Date Received |
2022-04-23
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-04-23
|
| Complaint What Happened |
XXXX it was to another account number to a bank and it was 2021 in XXXX I believe
|
| Consumer Consent Provided |
Consent provided
|
|
|
7182838
|
2023-06-28
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
| Tags |
Older American
|
| Issue |
Took or threatened to take negative or legal action
|
| Timely |
No
|
| Company |
ADP Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Sued you without properly notifying you of lawsuit
|
| Sub Product |
I do not know
|
| Date Received |
2023-06-28
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-06-28
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6645976
|
2023-03-03
|
Problem with a purchase shown on your statement
|
Credit card or prepaid card
|
|
| Issue |
Problem with a purchase shown on your statement
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Credit card or prepaid card
|
| Sub Issue |
Card was charged for something you did not purchase with the card
|
| Sub Product |
General-purpose credit card or charge card
|
| Date Received |
2023-03-03
|
| Submitted Via |
Postal mail
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-03-31
|
| Consumer Consent Provided |
N/A
|
|
|
8332685
|
2024-02-12
|
Other transaction problem
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Other transaction problem
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Domestic (US) money transfer
|
| Date Received |
2024-02-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-02-12
|
| Company Public Response |
Company believes the complaint is the result of a misunderstanding
|
| Complaint What Happened |
ADP Payroll Company refuses to issue our former employees their W2s for XXXX XXXX XXXX XXXX ( tax id XXXX ) even though we filed for XXXX XXXX XXXX in case no XXXX XXXX in XX/XX/2023 and they are prohibited from terminating our services per 111 USC section 362 due to the automatic stay otherwise they are subject to contempt, fines, fees, and sanctions. Please investigate and advise.
|
| Consumer Consent Provided |
Consent provided
|
|
|
5969339
|
2022-09-10
|
Closing an account
|
Checking or savings account
|
|
| Issue |
Closing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Checking or savings account
|
| Sub Issue |
Can't close your account
|
| Sub Product |
Checking account
|
| Date Received |
2022-09-10
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-09-10
|
| Consumer Consent Provided |
Other
|
|
|
5967510
|
2022-09-09
|
Other features, terms, or problems
|
Credit card or prepaid card
|
|
| Issue |
Other features, terms, or problems
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Credit card or prepaid card
|
| Sub Issue |
Problem with customer service
|
| Sub Product |
General-purpose credit card or charge card
|
| Date Received |
2022-09-09
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-09-27
|
| Complaint What Happened |
Received text to my cell phone number ( XXXX ) from Wisely Pay Alerts stating- {$75.00} has been loaded onto your Wisely card ending in XXXX. Your available card balance is {$74.00}. When I call customer service, XXXX I was aksed for my social security number, birthdate, name. I stated I do not have an account with you and you contacted me showing the last 4 digits of the account so you should be able to get to the account using that data. They stated need full acount number or social security number with name and date of birth. I told them I will be reporting to government fraud.
|
| Consumer Consent Provided |
Consent provided
|
|
|
9329148
|
2024-06-25
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Checking or savings account
|
| Sub Issue |
Cashing a check
|
| Sub Product |
Other banking product or service
|
| Date Received |
2024-06-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-06-25
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
Other
|
|
|
9045480
|
2024-05-19
|
Attempts to collect debt not owed
|
Debt collection
|
|
| Issue |
Attempts to collect debt not owed
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Debt is not yours
|
| Sub Product |
Other debt
|
| Date Received |
2024-05-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-05-19
|
| Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
| Consumer Consent Provided |
Consent not provided
|
|
|
6799323
|
2023-04-05
|
Problem with a purchase or transfer
|
Credit card or prepaid card
|
|
| Issue |
Problem with a purchase or transfer
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Credit card or prepaid card
|
| Sub Issue |
Card company isn't resolving a dispute about a purchase or transfer
|
| Sub Product |
Payroll card
|
| Date Received |
2023-04-05
|
| Submitted Via |
Phone
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-04-27
|
| Consumer Consent Provided |
N/A
|
|
|
5117940
|
2022-01-17
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Checking or savings account
|
| Sub Issue |
Funds not handled or disbursed as instructed
|
| Sub Product |
Other banking product or service
|
| Date Received |
2022-01-17
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-01-17
|
| Complaint What Happened |
I was a victim of identity theft in XXXX of XXXX. This resulted in the majority in my online accounts being hacked and funds stolen. As of this writing, almost a year after i still have almost $ XXXX outstanding from three billion dollar companies who have failed to protect my money or made a good faith effort to return the fund. The first of these companies is payroll processor ADP. I am a registered nurse at a facility where ADP is mandatory if you want direct deposit.. A that time there was no two factor authentication on their app or web interface. As a result of this glaring security flaw the hacker was able to steal approximately {$6000.00} by replacing my checking account with another account that only he has access to. There was no call from ADP that a change was made, no email or text notification so I was totally unaware that this had happened until after the money was gone. A simple notification would have prompted me to log in and check for any discrepancies but that was not the case. Ironically the month following my incident a new vision of the payroll app called ADP totalsource was rolled out. this version now had two factor authentication. I now get a text and email when any changes are made to my payroll account.
I reached out to the vice president of my company who in turn contacted the payroll dept but to this day have not had any remedy. i also contacted ADP via email and was contacted by a lady who basically said that's not her dept i should tell my company to contact ADP personally which they already did. There is no one to hold accountable for my {$6000.00} loss.this is money i worked hard for during the height of the Covid-19 pandemic, literally risking my life. From my perspective if my employer gives something to an intermediary and the intermediary loses it they should replace what was lost. As a result I have filed a claim in the XXXX small claims court and have subsequently received a hearing date for XX/XX/XXXX. Apparently it is more prudent to pay attorney fees in addition to the outstanding funds.
I have attached email correspondence of my issues plus a screenshot of the payroll screen and my bank statement.
|
| Consumer Consent Provided |
Consent provided
|
|
|
8625370
|
2024-03-25
|
Unexpected or other fees
|
Prepaid card
|
|
| Issue |
Unexpected or other fees
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Prepaid card
|
| Sub Product |
Payroll card
|
| Date Received |
2024-03-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-03-25
|
| Complaint What Happened |
On XX/XX/2024 unauthorized withdrawals was made to my account. XXXX XXXX XXXX XXXX was when I noticed when the amount of XXXX was taking out of my account. Immediately I called my Wisely debit card to close my debit card and dispute the transaction. After I've done that I went to my local police department and file a police report issuing a fraud alert upon my account. I then called my Wisely card company back to see what should I do about my lost/stolen funds and they said that I will receive a letter of acknowledge in the mail and to return the letter signed within XXXX business days. By the time I received the letter of acknowledgment, I contacted the Wisely debit card company 's dispute team to be notified that my dispute case was already closed and that a second should be coming via mail about their decision. I totally think it's unfair that I'm out of money and the Wisely card company are basically saying that theirs nothing that can be done on my behalf.
|
| Consumer Consent Provided |
Consent provided
|
|
|
6311108
|
2022-12-12
|
Problem getting a card or closing an account
|
Credit card or prepaid card
|
|
| Issue |
Problem getting a card or closing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Credit card or prepaid card
|
| Sub Issue |
Don't want a card provided by your employer or the government
|
| Sub Product |
Payroll card
|
| Date Received |
2022-12-12
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-12-12
|
| Consumer Consent Provided |
Consent not provided
|
|
|
7369657
|
2023-08-08
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Checking or savings account
|
| Sub Issue |
Funds not handled or disbursed as instructed
|
| Sub Product |
Checking account
|
| Date Received |
2023-08-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2023-08-08
|
| Complaint What Happened |
Ive been going back and forth with this bank about my money being insured with them and why there not following there regulators regulations Ive been requesting provisional credit from this bank for a few months now and Ive been getting ignored which I understand that the bank adheres to the regulations set forth by the Electronic Fund Transfer Act ( EFTA ) and the Consumer Financial Protection Bureau ( CFPB ). According to EFTA, if an investigation takes longer than 10 business days, the bank must provisionally credit the disputed amount to the customer 's account.
This bank is not following these regulations that was place to protect the consumer Ive sent multiple letters and emails to them and not getting any correspondence back from them at all nothing what so ever Im keep being told someone will contact me within 2-3 business day which no one has and Ive been told this over 3 time so far Which this bank is breaking the law misleading me during multiple recorded phone calls 15 U.S.C. 1611 - U.S. Code - Unannotated Title 15. Commerce and Trade 1611. Criminal liability for willful and knowing violation Whoever willfully and knowingly ( 1 ) gives false or inaccurate information or fails to provide information which he is required to disclose under the provisions of this subchapter or any regulation issued thereunder, ( 2 ) uses any chart or table authorized by the Bureau under section 1606 of this title in such a manner as to consistently understate the annual percentage rate determined under section 1606 ( a ) ( 1 ) ( A ) of this title, or ( 3 ) otherwise fails to comply with any requirement imposed under this subchapter, shall be fined not more than {$5000.00} or imprisoned not more than one year, or both.
I will like to be treated fairly and not be grated unfairly and rudely threw my current hardship in my lifetime this bank keep hanging up on me rudely no one calls back as they said they will if the phone call is disconnected this bank is not treat me right as a consumer at all and its aggravating and frustrating at this time on need some money in my life where my bills are pulling up and its hard for me to feed myself currently
|
| Consumer Consent Provided |
Consent provided
|
|
|
4719018
|
2021-09-14
|
Communication tactics
|
Debt collection
|
|
| Issue |
Communication tactics
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Debt collection
|
| Sub Issue |
Used obscene, profane, or other abusive language
|
| Sub Product |
Other debt
|
| Date Received |
2021-09-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-09-14
|
| Complaint What Happened |
Adp says that i owe them money. I called to try to take care of the issue but they wont access my account without information i dontnhave access to. I repeatedly transferred to the customer service department. I asked ti speak to a manager and wqs transferred to the wrong department multiple times. I dont have time fkr this. This company needs to get their act together
|
| Consumer Consent Provided |
Consent provided
|
|
|
12569201
|
2025-03-19
|
Managing an account
|
Checking or savings account
|
|
| Issue |
Managing an account
|
| Timely |
Yes
|
| Company |
ADP Inc.
|
| Product |
Checking or savings account
|
| Sub Issue |
Problem using a debit or ATM card
|
| Sub Product |
Checking account
|
| Date Received |
2025-03-19
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-03-19
|
|
