|
11700679
|
2025-01-22
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2025-01-22
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-01-22
|
|
|
4989439
|
2021-12-08
|
Confusing or missing disclosures
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Confusing or missing disclosures
|
| Timely |
Yes
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2021-12-08
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-12-08
|
| Complaint What Happened |
On XX/XX/2021 I purchased crypto currency with USD in a total amount of {$220.00}. I still have not received the crytpo currency since that exchange was initiated. I promptly contacted support about the issue, but I still do not have a resolution and have also not heard back from them for months now. XX/XX/XXXX was the last time I have heard from them.
|
| Consumer Consent Provided |
Consent provided
|
|
|
4842808
|
2021-10-25
|
Other service problem
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Other service problem
|
| Timely |
Yes
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2021-10-25
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-10-25
|
| Complaint What Happened |
in early 2021, I received an email from Binance.com tell me they were no longer supporting UNITED STATES based customers. I had XXXX staked ethereum on Binance, staked ethereum being called XXXX.
I asked the Binance.com customer support team to provide safe and detailed instructions on how to move my XXXX off the platform Binance.com they did not provide anything to help.
I was forced to move my assets to an unsecured platform where my assets were stolen.
I am seeking reimbursement of XXXX ethereum
|
| Consumer Consent Provided |
Consent provided
|
|
|
4138642
|
2021-02-14
|
Problem with customer service
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Problem with customer service
|
| Timely |
No
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Foreign currency exchange
|
| Date Received |
2021-02-14
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2021-02-14
|
| Consumer Consent Provided |
Consent not provided
|
|
|
5534354
|
2022-05-03
|
Money was not available when promised
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Money was not available when promised
|
| Timely |
Yes
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2022-05-03
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2022-05-03
|
| Consumer Consent Provided |
Consent not provided
|
|
|
8714867
|
2024-04-06
|
Money was not available when promised
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Money was not available when promised
|
| Timely |
Yes
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2024-04-06
|
| Submitted Via |
Web
|
| Company Response |
Closed with explanation
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2024-04-11
|
| Complaint What Happened |
A creditor has claimed to me that he had send an invoice from Binance to be deposited into my checking account.
i have not received any transfer of the invoice from Binance.
|
| Consumer Consent Provided |
Consent provided
|
|
|
11960479
|
2025-02-06
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2025-02-06
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-02-06
|
|
|
12034119
|
2025-02-12
|
Other transaction problem
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Other transaction problem
|
| Timely |
Yes
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2025-02-12
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-02-12
|
|
|
12055669
|
2025-02-13
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2025-02-13
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-02-20
|
|
|
12251847
|
2025-02-28
|
Fraud or scam
|
Money transfer, virtual currency, or money service
|
|
| Issue |
Fraud or scam
|
| Timely |
Yes
|
| Company |
BAM Management US Holdings Inc.
|
| Product |
Money transfer, virtual currency, or money service
|
| Sub Product |
Virtual currency
|
| Date Received |
2025-02-28
|
| Submitted Via |
Web
|
| Company Response |
In progress
|
| Consumer Disputed |
N/A
|
| Date Sent To Company |
2025-02-28
|
|
