11235506
|
2024-12-20
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2024-12-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-20
|
|
7748806
|
2023-10-24
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Other personal consumer report
|
Date Received |
2023-10-24
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-10-24
|
Consumer Consent Provided |
Consent not provided
|
|
7182441
|
2023-06-28
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2023-06-28
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-06-28
|
Complaint What Happened |
I just tried to dispute inaccuracy on my background report with checkr agency for " failure to post bond '' on the background report from XX/XX/2017 ; I was totally unaware of this inaccuracy and have no idea where this inaccuracy came from. between XXXX I was rejected for multiple job positions in truck driving companies and in delivery services as well, checkr placed someone's record on my report and that damaged my reputation and took a lot of opportunity from my life within these XXXX years I'm devastated I was never in prison and have nothing to do with the bond when I disputed this information with them two months later they removed this information from my record ( I have both reports before and after ) ; after this harm to my background and identity I believe I'm entitled to some sort of compensation for lost life opportunities due to your inaccurate reporting, it is a violation of FCRA ( Fair Credit Reporting Act ) and I'm asking CFPB take appropriate actions and measures to avoid this happening to someone else in future.
|
Consumer Consent Provided |
Consent provided
|
|
5851756
|
2022-08-06
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Other personal consumer report
|
Date Received |
2022-08-06
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-08-18
|
Complaint What Happened |
On agust XXXX The background check company Checkr Is sharing information about a XXXX XXXX XXXX conviction.
The conviction is from XX/XX/XXXX Arrest date XX/XX/XXXX According to New York state fcra rule background check companies have a 7 year limited scope to screen potential job candidates.
This has never been a problem with other background check companies, checkr is the only one causing adverse actions against 11 years later.
|
Consumer Consent Provided |
Consent provided
|
|
10201837
|
2024-09-21
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
No
|
Company |
Checkr, Inc
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Information belongs to someone else
|
Sub Product |
Other personal consumer report
|
Date Received |
2024-09-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-09-21
|
Consumer Consent Provided |
Consent not provided
|
|
9777481
|
2024-08-11
|
Unable to get your credit report or credit score
|
Credit reporting or other personal consumer reports
|
|
Issue |
Unable to get your credit report or credit score
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Problem getting your free annual credit report
|
Sub Product |
Credit reporting
|
Date Received |
2024-08-11
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-08-11
|
Consumer Consent Provided |
Consent not provided
|
|
3410007
|
2019-10-18
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2019-10-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-10-18
|
Consumer Consent Provided |
Consent not provided
|
|
10514927
|
2024-10-20
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2024-10-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-10-20
|
Complaint What Happened |
I'm trying to get hired for XXXX and the background check came back saying my license not valid like I'm a passenger driver and stuff like that and it's not true I took care of the problem at the DMV around the XXXX or XXXX of XXXX and XXXX verified that my background check came back on the XXXX and it was some problems with my license can you please fix the issue i would greatly appreciate it
|
Consumer Consent Provided |
Consent provided
|
|
3214773
|
2019-04-17
|
Problem with a company's investigation into an existing issue
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Tags |
Older American
|
Issue |
Problem with a company's investigation into an existing issue
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Problem with personal statement of dispute
|
Sub Product |
Other personal consumer report
|
Date Received |
2019-04-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-04-17
|
Consumer Consent Provided |
Consent not provided
|
|
6834697
|
2023-04-14
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Other personal consumer report
|
Date Received |
2023-04-14
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2023-04-14
|
Complaint What Happened |
Hello I want to make a complaint against consumer report agency that disclose information that wasnt authorize by me to share nor wasnt even right to share since case was open and pending decision. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX This company ruined my opportunity to work for XXXX XXXX all over an XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I want consumer support from them froze, not only froze I a payment for my opportunity lost because checkr disclosed info that didnt need to be reported until the case was resolved. Innocent until proving guilty
|
Consumer Consent Provided |
Consent provided
|
|
9754719
|
2024-08-08
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Other personal consumer report
|
Date Received |
2024-08-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-08-08
|
Consumer Consent Provided |
Consent not provided
|
|
2443336
|
2017-04-19
|
Incorrect information on credit report
|
Credit reporting
|
|
Issue |
Incorrect information on credit report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting
|
Sub Issue |
Public record
|
Date Received |
2017-04-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2017-04-20
|
Consumer Consent Provided |
Consent not provided
|
|
4306401
|
2021-04-17
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Information is incorrect
|
Sub Product |
Other personal consumer report
|
Date Received |
2021-04-17
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-04-17
|
Complaint What Happened |
Checkr 's did a background check for XXXX and XXXX in which it submitted inaccurate information. It was noted in the background check that I was convinced of XX/XX/XXXX in XXXX and XX/XX/XXXX XXXX in XXXX. However, those charges have since been reversed as of XX/XX/2020 and I am no longer convicted of those charges. I am a free man no longer convicted of any XX/XX/XXXX. I need this error to be corrected because the companies I wished to work for are not interested in employing a convicted XX/XX/XXXX. I have the necessary documents to show that my case has been reversed.
|
Consumer Consent Provided |
Consent provided
|
|
8895502
|
2024-04-30
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Other personal consumer report
|
Date Received |
2024-04-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-04-30
|
Consumer Consent Provided |
Consent not provided
|
|
3533632
|
2020-02-16
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2020-02-16
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-02-16
|
Consumer Consent Provided |
Consent not provided
|
|
3532233
|
2020-02-14
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Other personal consumer report
|
Date Received |
2020-02-14
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-02-14
|
Complaint What Happened |
I XXXX XXXX am writing about Checkr background check services which has provided multiple reports to employers against contract. It is a breach of contract for them to apply any part of my criminal history that is over 10 years old. They placed items that are from 2005 and earlier on my report. They have fixed this issue one time in the past but this is the third time they have done this to me. Because they have done this my employers have changed their opinion of me for a record that happened when i was a teenager. This is not right and a breach of contract. They need to permanently fix their policies regarding this matter especially considering im about to have my background check ran again for a XXXX XXXX position next week.
Thank you
|
Consumer Consent Provided |
Consent provided
|
|
2657335
|
2017-09-02
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2017-09-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2017-09-02
|
Complaint What Happened |
Checkr performed a background check on me and was only authorized to look back 7 years based on the contract I signed. They put negative info on my report that was 12 and 15 years old. This influenced XXXX to not allow me to become a driver for them. They violated my rights and are now discriminating against me.
|
Consumer Consent Provided |
Consent provided
|
|
3626293
|
2020-04-28
|
Problem with a company's investigation into an existing issue
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing issue
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Other personal consumer report
|
Date Received |
2020-04-28
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-04-28
|
Consumer Consent Provided |
Consent not provided
|
|
3532561
|
2020-02-14
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2020-02-14
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-02-14
|
Complaint What Happened |
I applied to multi companies for employment opportunities in the last few years the most recent on last month was shipt. The company these employers for background checks is Checkr. Ive disputed the incorrect information on my report everytime and provide court records reflecting the correct information but the ignore it and continue to inseminate false information to the prospective employers costing me many job opportunities and I dont even know how much In lost income. They reissued the report today after discrediting my dispute.
|
Consumer Consent Provided |
Consent provided
|
|
3215818
|
2019-04-18
|
Problem with a company's investigation into an existing issue
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Tags |
Older American
|
Issue |
Problem with a company's investigation into an existing issue
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Other personal consumer report
|
Date Received |
2019-04-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2019-04-18
|
Consumer Consent Provided |
Consent not provided
|
|
4857322
|
2021-10-29
|
Problem with a company's investigation into an existing issue
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing issue
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Investigation took more than 30 days
|
Sub Product |
Other personal consumer report
|
Date Received |
2021-10-29
|
Submitted Via |
Phone
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2021-10-29
|
Consumer Consent Provided |
N/A
|
|
2951012
|
2018-07-01
|
Improper use of your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Other personal consumer report
|
Date Received |
2018-07-01
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-07-01
|
Company Public Response |
Company believes it acted appropriately as authorized by contract or law
|
Complaint What Happened |
On XX/XX/2018, I had applied for a job to be a driver with XXXX and XXXX and on XX/XX/2018 the Company CHECKR disclosed information from 16 years ago. According to FRCA consumer reporting agencies are only allowed to disclose background check information from up to 7 years prior, Checkr violated this rule. As a result my application was denied by XXXX and is under review by XXXX. Checkr also reported false information saying I was convicted of XXXX XXXX when I was in fact convicted of XXXX XXXX even after I corrected XXXX XXXX of Checkr and sent them proof they still continued to report this information.
|
Consumer Consent Provided |
Consent provided
|
|
3015344
|
2018-09-10
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2018-09-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-09-10
|
Complaint What Happened |
XXXX XXXX is posted two times, once on the date of the XXXX and again on the date of XXXX : XXXX XXXX XXXX XXXX XX/XX/XXXX - XXXX XX/XX/XXXX - date of XXXX The Accident dated XX/XX/XXXX was 100 % not my fault, the other driver rear ended me and I won a settlement in the case for the other driver 's neglect.
XXXX XXXX
|
Consumer Consent Provided |
Consent provided
|
|
2852056
|
2018-03-23
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Old information reappears or never goes away
|
Sub Product |
Other personal consumer report
|
Date Received |
2018-03-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2018-03-23
|
Complaint What Happened |
I applied for XXXX. Had my background check Done by your company. And the incorrect information seem to not have Uploaded on your side .I was just wondering why when at the same time I had applied for XXXX, And was accepted .The company checkr, I believe did not get an updated version of my background check.
|
Consumer Consent Provided |
Consent provided
|
|
5718409
|
2022-06-28
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2022-06-28
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-06-28
|
Consumer Consent Provided |
Consent not provided
|
|
8975495
|
2024-05-09
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Personal information incorrect
|
Sub Product |
Other personal consumer report
|
Date Received |
2024-05-09
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-05-09
|
Consumer Consent Provided |
Consent not provided
|
|
3607051
|
2020-04-15
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Information is incorrect
|
Sub Product |
Other personal consumer report
|
Date Received |
2020-04-15
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2020-04-15
|
Consumer Consent Provided |
Consent not provided
|
|
5264066
|
2022-02-25
|
Incorrect information on your report
|
Credit reporting, credit repair services, or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting, credit repair services, or other personal consumer reports
|
Sub Issue |
Public record information inaccurate
|
Sub Product |
Other personal consumer report
|
Date Received |
2022-02-25
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2022-02-25
|
Consumer Consent Provided |
Consent not provided
|
|
2299311
|
2017-01-19
|
Improper use of my credit report
|
Credit reporting
|
|
Issue |
Improper use of my credit report
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting
|
Sub Issue |
Report shared with employer w/o consent
|
Date Received |
2017-01-19
|
Submitted Via |
Phone
|
Company Response |
Closed
|
Consumer Disputed |
No
|
Date Sent To Company |
2017-03-01
|
Consumer Consent Provided |
N/A
|
|
2430067
|
2017-04-11
|
Credit reporting company's investigation
|
Credit reporting
|
|
Issue |
Credit reporting company's investigation
|
Timely |
Yes
|
Company |
Checkr, Inc
|
Product |
Credit reporting
|
Sub Issue |
Problem with statement of dispute
|
Date Received |
2017-04-11
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Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
No
|
Date Sent To Company |
2017-04-11
|
Complaint What Happened |
XX/XX/2015 accident with injuries reported, but other driver was at fault. This was not noted.
|
Consumer Consent Provided |
Consent provided
|
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