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  5. VALON TECHNOLOGIES, INC.

VALON TECHNOLOGIES, INC.

Company Details

Name: VALON TECHNOLOGIES, INC.
Jurisdiction: New York
Legal type: FOREIGN BUSINESS CORPORATION
Status: Active
Date of registration: 08 Oct 2024 (7 months ago)
Entity Number: 7437602
ZIP code: 12207
County: New York
Place of Formation: Delaware
Foreign Legal Name: VALON TECHNOLOGIES, INC.
Address: 80 STATE STREET, ALBANY, NY, United States, 12207

form 5500

Plan Name Plan Year EIN/PN Received Sponsor Total number of participants
VALON TECHNOLOGIES, INC. RETIREMENT TRUST 2023 842070751 2024-07-03 VALON TECHNOLOGIES, INC. 158
File View Page
Three-digit plan number (PN) 001
Effective date of plan 2021-03-01
Business code 541600
Sponsor’s telephone number 6463978098
Plan sponsor’s address 88 UNIVERSITY PL, FL 8, NEW YORK, NY, 10003

Signature of
Role Plan administrator
Date 2024-07-03
Name of individual signing PLAN SPONSOR
Valid signature Filed with authorized/valid electronic signature
VALON TECHNOLOGIES, INC. RETIREMENT TRUST 2022 842070751 2023-07-24 VALON TECHNOLOGIES, INC. 84
Three-digit plan number (PN) 001
Effective date of plan 2021-03-01
Business code 541600
Sponsor’s telephone number 6463978098
Plan sponsor’s address 88 UNIVERSITY PL, FL 8, NEW YORK, NY, 10003

Signature of
Role Plan administrator
Date 2023-07-24
Name of individual signing PLAN SPONSOR
Valid signature Filed with authorized/valid electronic signature
VALON TECHNOLOGIES, INC. RETIREMENT TRUST 2022 842070751 2023-10-03 VALON TECHNOLOGIES, INC. 84
File View Page
Three-digit plan number (PN) 001
Effective date of plan 2021-03-01
Business code 541600
Sponsor’s telephone number 6463978098
Plan sponsor’s address 88 UNIVERSITY PL, FL 8, NEW YORK, NY, 10003

Signature of
Role Plan administrator
Date 2023-10-04
Name of individual signing PLAN SPONSOR
Valid signature Filed with authorized/valid electronic signature
VALON TECHNOLOGIES, INC. RETIREMENT TRUST 2021 842070751 2022-06-29 VALON TECHNOLOGIES, INC. 0
File View Page
Three-digit plan number (PN) 001
Effective date of plan 2021-03-01
Business code 541600
Sponsor’s telephone number 6463978098
Plan sponsor’s address 88 UNIVERSITY PL, FL 8, NEW YORK, NY, 10003

Signature of
Role Plan administrator
Date 2022-06-29
Name of individual signing PLAN SPONSOR
Valid signature Filed with authorized/valid electronic signature

DOS Process Agent

Name Role Address
CORPORATION SERVICE COMPANY DOS Process Agent 80 STATE STREET, ALBANY, NY, United States, 12207

Filings

Filing Number Date Filed Type Effective Date
241008003714 2024-10-08 APPLICATION OF AUTHORITY 2024-10-08

CFPB Complaint

Complaint Id Date Received Issue Product
11142290 2024-12-13 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company Valon Technologies, Inc.
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2024-12-13
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-13
7711551 2023-10-17 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company Valon Technologies, Inc.
Product Mortgage
Sub Issue Fees charged
Sub Product Conventional home mortgage
Date Received 2023-10-17
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-10-17
Complaint What Happened I made a payment on XX/XX/XXXX at XXXX EST, and a payment on XX/XX/XXXX at XXXX EST. I got charged with a late fee both of those months for XXXX each. I emailed Valons email support and they responded that their policy states they are only allowed to credit 1 late fee per a 12 month policy. This policy was never clearly explained to me when my loan was transferred from XXXXXXXX XXXX to Valon Mortgage. I explained that Valons 1 late fee credit per 12 months is predatory and intended to extract as much funds from the consumer as possible, especially considering the actual payments I made were on the XXXX day which is what is allowed by law as a grace period for consumers. After arguing with Valon, I got both late fees waived. Yesterday due to a power outage at my property, I did not have online access to make my payment prior to XXXX on the XXXX, and I was finally able to make a payment at XXXX EST at the earliest on XX/XX/XXXX, within the 16 day grace period. I emailed Valons email support right away for help, but rather than argue in emails back and forth I decided to call in to their customer support to talk to someone and provide documentation of my power outage as I have text notifications from XXXX XXXX that power would temporarily be out at my property. The representative on the phone was rude and didnt have any compassion and told me that the fee would be my responsibility. The call can be listened to at https : XXXX I even asked the customer service to set me up on autopay if shell waive the late fee so that neither I or Valon will have to deal with late fee waivers again as it is likely to repeat considering Valons very strict late fee waiver policy that results in issues because of their early XXXX early cutoff time while the industry standard over the years has been major credit card companies and mortgage companies moving over to a midnight cutoff time. I explained to Valons phone representative that this fee will not be paid and will remain on the account until it ends up in collections and that a complaint will be filed to the CFPB to inform them of Valon unwilling to help a customer out that has tried to reach a middle ground with autopay setup. A company like Valon should really focus on customer support being a new company and winning over customers versus trying to figure out how to make as much profit as possible especially when all my payments have been on the XXXX and it is very clear I am a credit worthy customer based on my credit score and payment record. They could never get me as a customer based on their customer service alone and are lucky to have gotten my business by getting my loan transferred over to them. I hope Valon isnt as greedy as Ive pointed out and will credit me my late fee charged on XX/XX/2023 in the amount of XXXX.
Consumer Consent Provided Consent provided
9453788 2024-07-08 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company Valon Technologies, Inc.
Product Mortgage
Sub Issue Private mortgage insurance (PMI)
Sub Product Conventional home mortgage
Date Received 2024-07-08
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-07-16
Consumer Consent Provided N/A
8953923 2024-05-07 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company Valon Technologies, Inc.
Product Mortgage
Sub Issue Escrow, taxes, or insurance
Sub Product Conventional home mortgage
Date Received 2024-05-07
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-05-09
Consumer Consent Provided Consent not provided
11804463 2025-01-28 Trouble during payment process Mortgage
Issue Trouble during payment process
Timely Yes
Company Valon Technologies, Inc.
Product Mortgage
Sub Issue Private mortgage insurance (PMI)
Sub Product Conventional home mortgage
Date Received 2025-01-28
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-03-04

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Date of last update: 19 Mar 2025

Sources: New York Secretary of State

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