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  5. TOYOTA MOTOR CREDIT CORPORATION

TOYOTA MOTOR CREDIT CORPORATION

Company Details

Name: TOYOTA MOTOR CREDIT CORPORATION
Jurisdiction: New York
Legal type: FOREIGN BUSINESS CORPORATION
Status: Active
Date of registration: 12 Sep 1984 (41 years ago)
Entity Number: 942726
ZIP code: 75024
County: New York
Place of Formation: California
Address: 6565 Headquarters Dr, W2-5A, Plano, TX, United States, 75024
Principal Address: 6565 Headquarters Dr, W2-5A, W2-5A, Plano, TX, United States, 75024

Agent

Name Role Address
C T CORPORATION SYSTEM Agent 28 LIBERTY ST., NEW YORK, NY, 10005

DOS Process Agent

Name Role Address
TOYOTA MOTOR CREDIT CORPORATION DOS Process Agent 6565 Headquarters Dr, W2-5A, Plano, TX, United States, 75024

Chief Executive Officer

Name Role Address
SCOTT COOKE Chief Executive Officer 6565 HEADQUARTERS DR, W2-5A, W2-5A, PLANO, TX, United States, 75024

History

Start date End date Type Value
2024-09-10 2024-09-10 Address 6565 HEADQUARTERS DR, W2-5A, W2-5A, PLANO, TX, 75024, USA (Type of address: Chief Executive Officer)
2024-09-10 2024-09-10 Address 6565 HEADQUARTERS DRIVE, W2-5A, PLANO, TX, 75024, USA (Type of address: Chief Executive Officer)
2024-09-10 2024-09-10 Address 6565 HEADQUARTERS DRIVE, W2-5A, PLANO, TX, 75024, 5965, USA (Type of address: Chief Executive Officer)
2020-09-10 2024-09-10 Address 28 LIBERTY ST., NEW YORK, NY, 10005, USA (Type of address: Service of Process)
2020-09-10 2024-09-10 Address 6565 HEADQUARTERS DRIVE, W2-5A, PLANO, TX, 75024, 5965, USA (Type of address: Chief Executive Officer)
2019-01-28 2024-09-10 Address 28 LIBERTY ST., NEW YORK, NY, 10005, USA (Type of address: Registered Agent)
2018-09-05 2020-09-10 Address 111 EIGHTH AVENUE, NEW YORK, NY, 10011, USA (Type of address: Service of Process)
2018-09-05 2020-09-10 Address 6565 HEADQUARTERS DRIVE, W2-5A, PLANO, TX, 75024, 5965, USA (Type of address: Chief Executive Officer)
2017-09-07 2018-09-05 Address 6565 HEADQUATERS DRIVE, W2-5A, PLANO, TX, 75024, 5965, USA (Type of address: Principal Executive Office)
2017-09-07 2018-09-05 Address 6565 HEADQUATERS DRIVE, W2-5A, PLANO, TX, 75024, 5965, USA (Type of address: Chief Executive Officer)

Filings

Filing Number Date Filed Type Effective Date
240910003752 2024-09-10 BIENNIAL STATEMENT 2024-09-10
220901000044 2022-09-01 BIENNIAL STATEMENT 2022-09-01
200910060557 2020-09-10 BIENNIAL STATEMENT 2020-09-01
SR-13249 2019-01-28 CERTIFICATE OF CHANGE (BY AGENT) 2019-01-28
180905007591 2018-09-05 BIENNIAL STATEMENT 2018-09-01
170907002001 2017-09-07 AMENDMENT TO BIENNIAL STATEMENT 2016-09-01
160901007074 2016-09-01 BIENNIAL STATEMENT 2016-09-01
140903007589 2014-09-03 BIENNIAL STATEMENT 2014-09-01
120904006072 2012-09-04 BIENNIAL STATEMENT 2012-09-01
100927002301 2010-09-27 BIENNIAL STATEMENT 2010-09-01

CFPB Complaint

Complaint Id Date Received Issue Product
11368109 2025-01-03 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Old information reappears or never goes away
Sub Product Credit reporting
Date Received 2025-01-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-03
11719897 2025-01-23 Managing the loan or lease Vehicle loan or lease
Issue Managing the loan or lease
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Billing problem
Sub Product Loan
Date Received 2025-01-23
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-23
11782217 2025-01-26 Attempts to collect debt not owed Debt collection
Issue Attempts to collect debt not owed
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Debt collection
Sub Issue Debt is not yours
Sub Product I do not know
Date Received 2025-01-26
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-26
11107620 2024-12-10 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2024-12-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-10
Consumer Consent Provided Consent not provided
11553426 2025-01-15 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Account information incorrect
Sub Product Credit reporting
Date Received 2025-01-15
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-15
11665945 2025-01-17 Problems at the end of the loan or lease Vehicle loan or lease
Issue Problems at the end of the loan or lease
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Problem with paying off the loan
Sub Product Loan
Date Received 2025-01-17
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-17
11290421 2024-12-26 Managing the loan or lease Vehicle loan or lease
Tags Older American
Issue Managing the loan or lease
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Problem with additional products or services purchased with the loan
Sub Product Loan
Date Received 2024-12-26
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-26
Consumer Consent Provided N/A
11562278 2025-01-17 Problems at the end of the loan or lease Vehicle loan or lease
Issue Problems at the end of the loan or lease
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Excess mileage, damage, or wear fees, or other problem after the lease is finished
Sub Product Lease
Date Received 2025-01-17
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2025-01-17
11204961 2024-12-18 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-12-18
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-18
10229789 2024-09-24 Problems at the end of the loan or lease Vehicle loan or lease
Issue Problems at the end of the loan or lease
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Unable to receive car title or other problem after the loan is paid off
Sub Product Lease
Date Received 2024-09-24
Submitted Via Web
Company Response Closed with monetary relief
Consumer Disputed N/A
Date Sent To Company 2024-09-24
Complaint What Happened I lease car XXXX XXXX signature model XXXX after3 years I was in XXXX & my registration is above to expire. I went to dealer which XXXX XXXX gave massage I went there they didnt help I told them take whatever your charges for documentation and I can take refinance on buying a car but they didnt do it. I had approved loan from XXXX XXXX XXXX but I was in rush because my registration is going to expire so finally I called XXXX XXXX XXXX XXXX told them I am buying car send me documents then I did from my account bank certified check send them overnight courier. After sending check I told them please send me car Title as soon as possible I am providing you my FedEx account number please do overnight t they promised me we will do it but they didnt do it and in 15 day I was keep calling them more then hour hold time on phone in 15 days may be I talk to them 75 hours on talking time on phone even supervisor also said you will receive by XXXX from our account etc some supervisor even say we will do tomorrow morning like that kind of promise they didnt do it they dont have information or not I dont know I told please check bill of sale is showing separate NY Tax make sure because I paid them they ya we check all is good and then they did it by regular mail which they did wrong and bill of sale didnt saw separate tax I called them I had XXXX appointment I said I need now they said it take XXXX minutes and we dont do it by E mail give me Fax number I gave my office fax number they did it after I left from office because I had appointments to XXXX Then only supervisor help me XXXX even she called me when XXXX was in XXXX XXXX me by E mail but I had to spend more time XXXX for XXXX to XXXX hour XXXX wanted to verify Documents in this process we had gone through a lot my head was paining when I explain situation to all XXXX employees I Thought what kind of Company this I Will Never buy XXXX again if I talk on XXXX explain so many other things
Consumer Consent Provided Consent provided
8193354 2024-01-20 Problems at the end of the loan or lease Vehicle loan or lease
Tags Servicemember
Issue Problems at the end of the loan or lease
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Unable to receive car title or other problem after the loan is paid off
Sub Product Loan
Date Received 2024-01-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-01-20
Complaint What Happened I received a XXXX XXXX XXXX XXXX from a family member who originally purchased the car from XXXX and financed it with XXXX XXXX XXXX XXXX. When I received the car in XXXX, the loan was paid off and had been paid off for more than XXXX years. However, when I went to transfer the title to my name, XXXX XXXX XXXX XXXX was still listed as a lien holder. The XXXX XXXX was never provided any information about the payoff from XXXX and as such, provided me with the title that still includes XXXX XXXX XXXX XXXX as a lien holder. Ive reached out several times by phone and email and have not received a response from XXXX XXXX XXXX XXXX and now because of this lien on the title I am having a hard time trying to sell this vehicle to someone else.
Consumer Consent Provided Consent provided
11213202 2024-12-19 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2024-12-19
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-19
10819900 2024-11-16 Repossession Vehicle loan or lease
Issue Repossession
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Loan balance remaining after the vehicle is repossessed and sold
Sub Product Loan
Date Received 2024-11-16
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-16
Complaint What Happened Toyota MTR repossessed the car in the process damaged the property where the car was parked. Private gate and grass was damaged. The car was auctioned for a fraction of the price of what its worst however reporting of late payment continued. I was not told all my options of how i can get my car back before the auction. I was pressured to pay the back payment by a certain time when I later found out I had more time before it was actually auctioned away.
Consumer Consent Provided Consent provided
11236621 2024-12-20 Problem when making payments Credit card
Issue Problem when making payments
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit card
Sub Issue You never received your bill or did not know a payment was due
Sub Product General-purpose credit card or charge card
Date Received 2024-12-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-20
11236781 2024-12-20 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2024-12-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-20
11388762 2025-01-06 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2025-01-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-06
11376594 2025-01-03 Incorrect information on your report Credit reporting or other personal consumer reports
Issue Incorrect information on your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Account status incorrect
Sub Product Credit reporting
Date Received 2025-01-03
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2025-01-03
11234107 2024-12-20 Problem when making payments Credit card
Issue Problem when making payments
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit card
Sub Issue You never received your bill or did not know a payment was due
Sub Product General-purpose credit card or charge card
Date Received 2024-12-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-20
10720997 2024-11-06 False statements or representation Debt collection
Issue False statements or representation
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Debt collection
Sub Issue Attempted to collect wrong amount
Sub Product I do not know
Date Received 2024-11-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-06
Consumer Consent Provided Consent not provided
10455743 2024-10-16 Written notification about debt Debt collection
Issue Written notification about debt
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Debt collection
Sub Issue Didn't receive enough information to verify debt
Sub Product Auto debt
Date Received 2024-10-16
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-10-16
Consumer Consent Provided Consent not provided
8070446 2023-12-28 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2023-12-28
Submitted Via Phone
Company Response Closed with non-monetary relief
Consumer Disputed N/A
Date Sent To Company 2023-12-28
Consumer Consent Provided N/A
7821611 2023-11-09 Improper use of your report Credit reporting or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2023-11-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-11-09
Complaint What Happened Toyota Motor Credit reported late payments on the following dates : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and XX/XX/XXXX. In the amount of {$1000.00}.
Consumer Consent Provided Consent provided
11086682 2024-12-09 Problems at the end of the loan or lease Vehicle loan or lease
Issue Problems at the end of the loan or lease
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Problem with paying off the loan
Sub Product Loan
Date Received 2024-12-09
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-09
Consumer Consent Provided Consent not provided
10211374 2024-09-23 Repossession Vehicle loan or lease
Issue Repossession
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Notice to repossess
Sub Product Loan
Date Received 2024-09-23
Submitted Via Phone
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-09-23
Consumer Consent Provided N/A
7510685 2023-09-06 Problem with a company's investigation into an existing problem Credit reporting or other personal consumer reports
Issue Problem with a company's investigation into an existing problem
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2023-09-06
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2023-09-06
Consumer Consent Provided Consent withdrawn
5999200 2022-09-20 Problem with a credit reporting company's investigation into an existing problem Vehicle loan or lease
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Investigation took more than 30 days
Sub Product Loan
Date Received 2022-09-20
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-09-20
Complaint What Happened I already submitted a complaint, but there was no response
Consumer Consent Provided Consent provided
10887749 2024-11-21 Incorrect information on your report Vehicle loan or lease
Issue Incorrect information on your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Account status incorrect
Sub Product Loan
Date Received 2024-11-21
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-11-21
Complaint What Happened I am writing to formally request your assistance in addressing a credit reporting issue involving Toyota Financial Services and my car loan during the COVID-19 pandemic. During the government-mandated shutdowns caused by COVID-19, my businessa source of incomewas completely shut down and unable to operate. In light of this unprecedented situation, I proactively reached out to Toyota Financial Services to explain my financial hardship caused by the natural disaster and proposed a resolution. I offered to pay the total price of the car, excluding the interest, and requested that Toyota Financial Services take back the car and close the account. They agreed to my proposal, accepted the payment, and repossessed the car. However, despite fulfilling this agreement, they subsequently reported the account as a foreclosure, which has negatively impacted my credit score. This foreclosure report is unjustified because : 1. The financial hardship was caused by a government-mandated shutdown during a natural disaster. 2. Toyota Financial Services agreed to the proposed resolution, which included payment in full of the original loan amount ( excluding interest ) and repossession of the car. 3. The terms of the agreement were fully satisfied, and the foreclosure reporting is inaccurate and unfair under the circumstances. Thank you for your time and attention to this matter. I am happy to provide additional documentation or details as needed to support this request.
Consumer Consent Provided Consent provided
6259822 2022-12-01 Improper use of your report Credit reporting, credit repair services, or other personal consumer reports
Issue Improper use of your report
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Reporting company used your report improperly
Sub Product Credit reporting
Date Received 2022-12-01
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-12-01
Consumer Consent Provided Consent not provided
6189309 2022-11-10 Problem with a company's investigation into an existing issue Credit reporting, credit repair services, or other personal consumer reports
Issue Problem with a company's investigation into an existing issue
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Was not notified of investigation status or results
Sub Product Other personal consumer report
Date Received 2022-11-10
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-11-10
Complaint What Happened TOYOTA MOTOR CREDIT Need to send documentation to verify my account with VIN number XXXX
Consumer Consent Provided Consent provided
6318775 2022-12-14 Problem with a credit reporting company's investigation into an existing problem Credit reporting, credit repair services, or other personal consumer reports
Issue Problem with a credit reporting company's investigation into an existing problem
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Credit reporting, credit repair services, or other personal consumer reports
Sub Issue Their investigation did not fix an error on your report
Sub Product Credit reporting
Date Received 2022-12-14
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2022-12-14
Complaint What Happened This is not a duplicate nor is this complaint being filed by a third party, I am filing this complaint myself. Please see this complaint is processed to the letter of the law. I appreciate your taking the time to CORRECT some of the information in my credit file ; however, there is still account that need to be UPDATED, as required under Section 609 ( a ) ( 1 ) ( A ) Disclosures to consumers [ 15 U.S.C. 1681g ] ( ( a ) Information on file ; sources ; report recipients. XXXX and XXXX shall, upon request, and subject to 610 ( a ) ( 1 ) [ 1681h ], clearly and accurately disclose to the consumer. If the consumer to whom the file relates requests that the first 5 digits of the social security number ( or similar identification number ) of the consumer not be included in the disclosure and the consumer reporting agency has received appropriate proof of the identity of the requester, the consumer reporting agency shall so truncate such number in such disclosure. & Section 611 ( a ) ( 1 ) ( A ) Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] ( a ) Reinvestigations of Disputed Information. If the completeness or accuracy of any items of information contained in a my file at XXXX and XXXX are disputed by the consumer and the consumer notifies the agency directly, or indirectly through a creditor, the Bureaus shall, free of charge, conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate and record the current status of the disputed information, or delete the items from my file in accordance with paragraph ( 5 ), before the end of the 30-day period beginning on the date on which the agency receives the notice of the dispute from the consumer or creditor. The XXXX and XXXX credit bureau must verify this account under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). I'm hoping that this disputed account get corrected. XXXX XXXX XXXXXXXX Date Opened : XX/XX/2018 Balance : {$0.00}
Consumer Consent Provided Consent provided
10994044 2024-12-02 Managing the loan or lease Vehicle loan or lease
Issue Managing the loan or lease
Timely Yes
Company TOYOTA MOTOR CREDIT CORPORATION
Product Vehicle loan or lease
Sub Issue Billing problem
Sub Product Loan
Date Received 2024-12-02
Submitted Via Web
Company Response Closed with explanation
Consumer Disputed N/A
Date Sent To Company 2024-12-02
Complaint What Happened The company I am having issues with is Toyota Financial Services I am being charged 21 % XXXX XXXX of all, second of all every time I make a payment Toyota claims there is an issue with my bank account. I have been using the same account to make payments from the day I made the first downpayment. I have been overcharged on so many occasions my car was financed in XXXX I have been dealing with these payment issues every month. My credit has dropped from XXXX to XXXX. Every payment I make is reversed every month I get late payment charges. The car itself was priced at XXXX however the loan was for over XXXX and when I try to go thru my transaction history there are so many payments and refunds, refund fees, late payment fees it's so complicated I seen this online and didn't receive anything from XXXX XXXX government agency fined Toyota Motor Credit Corporation {$60.00} XXXX on XXXX for what it described as running an " illegal scheme '' to prevent customers from ceasing services from the company, a process that added to their monthly payments on their car loans. The Consumer Financial Protection Bureau ( CFPB ), a federal agency that advocates on behalf of consumers, said that Toyota 's U.S.-based financing arm kept back refunds or returned to customers wrong amounts repayments or " knowingly tarnished consumers ' credit reports with false information. '' As a result, the agency ordered the company to pay {$48.00} XXXX to affected customers and give an additional {$12.00} XXXX penalty to CFPB 's victims relief fund. I am willing to give access to my account for review I am sure there is inconsistencies in my payment history Thank you for your time
Consumer Consent Provided Consent provided

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SCOTT COOKE

TOYOTA MOTOR INSURANCE AGENCY S. COOKE & CO., INC.

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Date of last update: 17 Mar 2025

Sources: New York Secretary of State

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